(a)The Office of the Statewide 9-1-1 Administrator, in consultation with the Office of the Attorney General and the Illinois Law Enforcement Training Standards Board, shall:
(1)develop comprehensive guidelines for evidence-based, trauma-informed, victim-centered handling of sexual assault or sexual abuse calls by Public Safety Answering Point telecommunicators; and (2) adopt rules and minimum standards for an evidence-based, trauma-informed, victim-centered training curriculum for handling of sexual assault or sexual abuse calls for Public Safety Answering Point telecommunicators ("PSAP"). (a-5) Within one year after June 3, 2021 (the effective date of Public Act 102-9), the Office of the Statewide 9-1-1 Administrator, in consultation with the Statewide 9-1-1 Advisory Board, shall:
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(a) The Office of the Statewide 9-1-1 Administrator, in consultation with the Office of the Attorney General and the Illinois Law Enforcement Training Standards Board, shall: (1) develop comprehensive guidelines for evidence-based, trauma-informed, victim-centered handling of sexual assault or sexual abuse calls by Public Safety Answering Point telecommunicators; and (2) adopt rules and minimum standards for an evidence-based, trauma-informed, victim-centered training curriculum for handling of sexual assault or sexual abuse calls for Public Safety Answering Point telecommunicators ("PSAP"). (a-5) Within one year after June 3, 2021 (the effective date of Public Act 102-9), the Office of the Statewide 9-1-1 Administrator, in consultation with the Statewide 9-1-1 Advisory Board, shall: (1) develop comprehensive guidelines for training on emergency dispatch procedures, including, but not limited to, the delivery of 9-1-1 services and professionalism for public safety telecommunicators and public safety telecommunicator supervisors; and (2) adopt rules and minimum standards for continuing education on emergency dispatch procedures, including, but not limited to, the delivery of 9-1-1 services and professionalism for public safety telecommunicators and public safety telecommunicator Supervisors. (a-10) The Office of the Statewide 9-1-1 Administrator may as necessary establish by rule appropriate testing and certification processes consistent with the training required by this Section. (a-15) Beginning January 1, 2026, all 9-1-1 telecommunicators who provide dispatch for emergency medical conditions shall be required to be trained, utilizing the most current nationally recognized emergency cardiovascular care guidelines, in high-quality telecommunicator cardiopulmonary resuscitation (T-CPR). The instruction shall incorporate recognition protocols for out-of-hospital cardiac arrests (OHCA), compression-only cardiopulmonary resuscitation (CPR) instructions for callers or bystanders, and continuing education. (b) Training requirements: (1) Newly hired PSAP telecommunicators must complete the sexual assault and sexual abuse training curriculum established in subsection (a) of this Section prior to handling emergency calls. (2) All existing PSAP telecommunicators shall complete the sexual assault and sexual abuse training curriculum established in subsection (a) of this Section within 2 years of January 1, 2017 (the effective date of Public Act 99-801). (3) Newly hired public safety telecommunicators shall complete the emergency dispatch procedures training curriculum established in subsection (a-5) of this Section prior to independently handling emergency calls within one year of the Statewide 9-1-1 Administrator establishing the required guidelines, rules, and standards. (4) All public safety telecommunicators and public safety telecommunicator supervisors who were not required to complete new hire training prior to handling emergency calls, must either demonstrate proficiency or complete the training established in subsection (a-5) of this Section within one year of the Statewide 9-1-1 Administrator establishing the required guidelines, rules, and standards. (5) Upon completion of the training required in either paragraph (3) or (4) of this subsection (b), whichever is applicable, all public safety telecommunicators and public safety telecommunicator supervisors shall complete the continuing education training regarding the delivery of 9-1-1 services and professionalism biennially. (c) The Illinois State Police may adopt rules for the administration of this Section. (d) As used in this Section, "telecommunicator cardiopulmonary resuscitation" or "T-CPR" means dispatcher-assisted delivery of cardiopulmonary resuscitation (CPR) instruction by trained emergency call takers or public safety dispatchers to callers or bystanders for events requiring CPR, such as out-of-hospital cardiac arrest (OHCA).