(a) A housing provider shall not remove an evicted tenant's personal property from a rental unit except as provided in this section.
(1) In addition to any notification from the United States Marshals Service ("Marshals") to the tenant of the date of eviction, a housing provider shall deliver to the tenant a notice confirming the date of eviction not fewer than 21 days before the date of eviction by using the following methods:
(A) Telephone or electronic communication, including by email or mobile text message;
(B) First-class mail to the address of the rental unit; and
(C) Conspicuous posting at the tenant's rental unit in a manner reasonably calculated to provide notice.
(2) The notice shall:
(A) State the tenant's name and the address of the rental unit;
(B) Specify the date on which the eviction is scheduled to be executed;
(C) State that the eviction will be executed on that date unless the tenant vacates the rental unit and returns possession of the rental unit to the housing provider;
(D) Prominently warn the tenant that any personal property left in the rental unit will be deemed abandoned 7 days after the time of eviction, excluding Sundays and federal holidays;
(E) Include the phone numbers of the Marshals, the Office of the Tenant Advocate, and the Landlord and Tenant Branch of the Superior Court of the District of Columbia;
(F) State that it is the final notice from the housing provider before the time of eviction, even if the eviction date is postponed by the court or Marshals; and
(G) State that, for 7 days after the time of eviction, the tenant has the right to access the tenant's personal property remaining in the rental unit to remove the personal property from the rental unit:
(i) At times agreed to by the parties, excluding Sundays and federal holidays; provided, that the housing provider shall grant the evicted tenant access to the rental unit on a Saturday if the evicted tenant requests it;
(ii) For no fewer than 16 total hours between the hours of 8:00 a.m. and 6:00 p.m., over a period of not more than 2 days; and
(iii) With no requirement that the tenant pay rent or service fees for the 7-day storage period.
(1) At the time of eviction, the housing provider shall change the locks on the rental unit in the presence of the Marshals, at the housing provider's expense, and take legal possession of the rental unit by receipt of a document from the Marshals.
(2) Any right of the evicted tenant to redeem the tenancy shall be extinguished at the time of eviction.
(1) On the day of eviction, the housing provider shall send by first-class mail to the address of an emergency contact, if provided, and conspicuously post in a manner reasonably calculated to provide notice to the evicted tenant, a notice containing the following information:
(A) The name and phone number of at least one agent of the housing provider who the tenant may contact and who can grant access to the rental unit on the housing provider's behalf pursuant to this subsection;
(B) The phone number of the Office of the Tenant Advocate;
(C) The phone number of the Marshals;
(D) The phone number of the Landlord and Tenant Branch of the Superior Court of the District of Columbia; and
(E) The text of this subsection, which shall be included in the text of the notice or attached to the notice.
(2) Any personal property of the evicted tenant present in the rental unit at the time of eviction shall remain in the rental unit for 7 days after the time of eviction, excluding Sundays and federal holidays, unless removed by the evicted tenant pursuant to this subsection.
(3) The housing provider shall maintain and exercise reasonable care in the storage of the personal property of the evicted tenant during the period that the property remains in the rental unit pursuant to this subsection.
(A) For 7 days after the time of eviction, the housing provider shall grant the evicted tenant access to the rental unit to remove the tenant's personal property from the rental unit:
(i) At times agreed to by the parties, excluding Sundays and federal holidays; provided, that the housing provider shall grant the evicted tenant access to the rental unit on a Saturday if the evicted tenant requests it;
(ii) For no fewer than 16 total hours between the hours of 8:00 a.m. and 6:00 p.m. over a period of not more than 2 days;
(iii) Without requiring the tenant to pay rent or service fees for the 7-day storage period.
(B) Notwithstanding subparagraph (A) of this paragraph, a housing provider may extend the access period at his or her sole and absolute discretion.
(C) If the housing provider fails to grant access to the evicted tenant to remove the evicted tenant's personal property as provided in this paragraph, the evicted tenant shall have a right to injunctive relief, including requiring the housing provider to grant access to the evicted tenant at certain dates and times to retrieve the evicted tenant's personal property and extending the period during which the housing provider must store the evicted tenant's personal property.
(A) Any of the evicted tenant's personal property remaining in the rental unit upon expiration of the period that the property remains in the rental unit pursuant to this subsection shall be deemed abandoned property.
(B) The housing provider shall remove, or dispose of, any abandoned property in the rental unit upon the expiration of the period that the property remains in the rental unit pursuant to this subsection without any further notice or any other obligation to the evicted tenant.
(C) The housing provider shall dispose of any abandoned property in any manner not prohibited by subparagraph (D) of this paragraph or otherwise expressly prohibited by law.
(D) The housing provider is prohibited from placing or causing the placement of abandoned property in an outdoor space other than a licensed disposal facility or lawful disposal receptacle; provided, that a housing provider may place abandoned property or cause abandoned property to be placed in an outdoor private or public space while in the process of transporting the property from the premises for disposal.
(6) An evicted tenant is prohibited from disposing of or causing the disposal of personal property in an outdoor space other than a lawful disposal receptacle; provided, that an evicted tenant may place personal property or cause personal property to be placed in an outdoor private or public space while in the process of transporting the property from the premises.
(e) The housing provider and anyone acting on behalf of the housing provider shall be immune from civil liability for loss or damage to any property deemed abandoned pursuant to this subsection or claims related to its lawful disposal.
(f) This section shall not apply to evictions carried out by the District of Columbia Housing Authority.
(g) If the housing provider fails to comply with the notice requirements of subsections (b) or (d)(1) of this section, the evicted tenant shall have a right to injunctive relief, including a stay on the execution of the eviction until the notice requirements have been met.
(h) For the purposes of this section, the term "time of eviction" means the time at which the Marshals execute a writ of restitution.