District of Columbia Statutes
§ 31-3409 — Information to enrollees.
(a)A health maintenance organization shall provide to its enrollees a list of providers, upon enrollment and re-enrollment.
(b)Every health maintenance organization shall provide to its enrollees within 30 days notice of any material change in the operation of the organization that will affect them directly.
(c)An enrollee must be notified in writing by a health maintenance organization of the termination of the primary care provider who provided health care services to that enrollee. A health maintenance organization shall provide assistance to the enrollee in transferring to another participating primary care provider.
(d)A health maintenance organization shall provide to enrollees information on how services may be obtained, where additional information on access to services can
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Legislative History
Apr. 9, 1997, D.C. Law 11-235, § 10, 44 DCR 818
Nearby Sections
15
§ 31-1001
Report requirement.§ 31-1004
Confidentiality.§ 31-101
Definitions.§ 31-103
Functions and duties.§ 31-105
Transfers.§ 31-106
Organization.§ 31-106.01
Student Loan Ombudsman.§ 31-106.02a
Prohibited conduct – student loan servicers.§ 31-106.02b
Affirmative duties – student loan servicers.§ 31-106.02c
Prohibited acts – private education lenders.