Connecticut Statutes

§ 17a-28 — (Formerly Sec. 17-431). Definitions. Confidentiality and access to records; exceptions. Procedure for aggrieved persons.

Connecticut § 17a-28
JurisdictionConnecticut
Title 17aSocial and Human Services and Resources
Ch. 319Department of Children and Families

This text of Connecticut § 17a-28 ((Formerly Sec. 17-431). Definitions. Confidentiality and access to records; exceptions. Procedure for aggrieved persons.) is published on Counsel Stack Legal Research, covering Connecticut primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Conn. Gen. Stat. § 17a-28 (2026).

Text

(a)As used in this section:
(1)“Person” means (A) any individual named in a record, maintained by the department, who (i) is presently or at any prior time was a ward of or committed to the commissioner for any reason;
(ii)otherwise received services, voluntarily or involuntarily, from the department; or (iii) is presently or was at any prior time the subject of an investigation by the department;
(B)a parent whose parental rights have not been terminated or current guardian of an individual described in subparagraph (A) of this subdivision, if such individual is a minor; or (C) the authorized representative of an individual described in subparagraph (A) of this subdivision, if such individual is deceased;
(2)“Attorney” means the licensed attorney authorized to assert the confidential

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Related

Afscme v. Dept. of Children Families, No. Cv-94-0705557-S (Mar. 14, 1997)
1997 Conn. Super. Ct. 2745 (Connecticut Superior Court, 1997)
Doe v. Julia Day Nursery, Inc., No. Cv98 0062198s (Feb. 5, 2001)
2001 Conn. Super. Ct. 2018 (Connecticut Superior Court, 2001)
In Re Darian B., (Dec. 6, 1996)
1996 Conn. Super. Ct. 7203 (Connecticut Superior Court, 1996)
Madden v. Ragaglia, No. Fa 01 0066524 S (Feb. 7, 2002)
2002 Conn. Super. Ct. 2533 (Connecticut Superior Court, 2002)
Afscme v. Dcf, No. Cv94-0705557s (Mar. 17, 1997)
1997 Conn. Super. Ct. 2044 (Connecticut Superior Court, 1997)
Urban v. Comm. of Children and Families, No. Cv000091539 (May 11, 2001)
2001 Conn. Super. Ct. 6566 (Connecticut Superior Court, 2001)
Pal v. Cipolla
(D. Connecticut, 2020)
Sakon v. Connecticut
(D. Connecticut, 2025)
Montanez v. City of Milford
706 F. Supp. 2d 222 (D. Connecticut, 2010)

Legislative History

(P.A. 75-524, S. 20, 30; P.A. 77-246, S. 12; P.A. 78-280, S. 30, 127; P.A. 91-299, S. 1; P.A. 96-246, S. 17; P.A. 97-104; 97-259, S. 25, 41; 97-319, S. 8, 22; P.A. 98-70, S. 2; 98-239, S. 17, 35; P.A. 01-142, S. 1; P.A. 05-207, S. 3, 4; P.A. 06-187, S. 76; P.A. 07-217, S. 69; June Sp. Sess. P.A. 07-5, S. 21; P.A. 09-142, S. 1; 09-185, S. 1; 09-232, S. 101, 102; P.A. 10-93, S. 11; 10-144, S. 16; P.A. 11-51, S. 13; 11-93, S. 2; 11-167, S. 1; P.A. 12-35, S. 1, 2; 12-82, S. 4, 5; P.A. 13-40, S. 2; P.A. 14-39, S. 47; 14-122, S. 26; 14-173, S. 1; 14-186, S. 1; P.A. 15-143, S. 6; 15-199, S. 15; June Sp. Sess. P.A. 15-5, S. 357; P.A. 17-60, S. 9; 17-81, S. 1; 17-127, S. 16; P.A. 18-31, S. 40; 18-111, S. 4; P.A. 21-85, S. 5; P.A. 22-42, S. 1; P.A. 23-46, S. 10; P.A. 24-79, S. 5; 24-126, S. 3, 4.) History: P.A. 77-246 added Subsec. (c)(5); P.A. 78-280 replaced juvenile court with superior court and specified “venue” districts in Subsec. (f); Sec. 17-431 transferred to Sec. 17a-28 in 1991; P.A. 91-299 in Subsec. (a) amended definitions of “person”, “attorney”, “authorized representative”, “consent”, and “records” added definition of “disclose”, in Subsec. (b) added provisions re confidentiality and criminal penalty, added a new Subsec. (c) re disclosure of records to state's attorney and relettered remaining Subsecs. accordingly, amended Subsec. (d) by adding Subdivs. (1) to (10), inclusive, re disclosure of records without consent of a person and making existing Subdiv. (4) a new Subsec. and renumbering the Subparas. as Subdivs., added a new Subsec. (f) re confidentiality of a person reporting child abuse or neglect, added a new Subsec. (g) re confidentiality of name of person cooperating with investigation of child abuse or neglect, added a new Subsec. (h) re disclosure of child abuse or neglect investigation, amended existing Subsec. (d) re disclosure without written consent of a person, except in criminal cases with a court order, added new Subsec. (e)(1) and (2) re disclosure of information concerning person reporting child abuse and neglect, amended existing Subsec. (f) by making technical changes and amended existing Subsec. (g) requiring submittal of regulations re disclosure of records; P.A. 96-246 amended Subsec. (a)(5) by changing reference to Sec. 17a-101(g) to Sec. 17a-101e, amended Subsecs. (b), (c) and (d) by adding provisions re disclosure of records and disclosure of information by commissioner or designee when child abuse incident has been made public or publication likely and disclosure of information re agencies licensed by department, amended Subsec. (e) by adding law enforcement agency and provided disclosure of petitions and affidavits pled in superior court for juvenile matters, amended Subsec. (f)(7) to provide disclosure to reporter of child abuse action taken by the department in general terms, amended Subsec. (f)(8) permitting disclosure to Governor, committee on judiciary and committee having cognizance of matters involving children, added Subsec. (j) permitting commissioner, upon request of employee, to disclose records necessary for employee disciplinary hearing or appeal and amended Subsec. (n) by changing “1991” to “1996”; P.A. 97-104 added Subsec. (e)(3) and (4) re provision of copies of records to an attorney or guardian ad litem appointed to represent a child in litigation affecting the best interests of the child; P.A. 97-259 amended Subsec. (e) to allow copies to be provided to the Department of Public Health for the purpose of determining suitability of a person to care for children in conjunction with the department's day care licensure function and to the Department of Social Services for the purpose of determining the suitability of a person for any payment from the department for providing child care, effective July 1, 1997; P.A. 97-319 added Subsec. (e)(3) and (4) re provision of copies of records to state agencies and the Governor, amended Subsec. (f) to expand disclosure of records to include all communications and made changes consistent with changes in Subsec. (e), added Subsec. (h)(4) and (5) re disclosure to judges and child placing agencies and schools, amended Subsec. (l) to prohibit the release of information identifying a person upon determination a reporter knowingly made a false report and made technical changes, effective July 1, 1997; P.A. 98-70 added Subsec. (f)(10) and (11), (codified as Subsec. (g)(11) and (12) due to the relettering of Subsecs. and other amendments in P.A. 98-239), providing for disclosure of records to judge of Superior Court for determining appropriate disposition of child and to superintendents or designees of state-operated facilities within Department of Children and Families; P.A. 98-239 added Subsec. (a)(7) defining “near fatality”, added new provision as Subsec. (d) to require commissioner to make available to the public information re an incident of abuse or neglect which resulted in a child fatality or near fatality, relettered former Subsecs. (d) to (n) as (e) to (o), amended Subsec. (f)(6) to require commissioner to provide copies of records, upon request, to any state agency which licenses such person to educate children pursuant to section 10-145b, added new Subsec. (f)(8), requiring commissioner to provide to a local or regional board of education, upon request, copies of educational records created or obtained by the state or Connecticut-Unified School District #2 and to expand disclosure of department or nondepartment records to all persons or entities specified in Subsec. (f), eliminating reference to “such law enforcement agency or attorney”, amended Subsec. (g)(4) to allow commissioner, when he determines it to be in a child's best interest, to disclose department or nondepartment records that are not privileged or confidential to public or private agencies responsible for a child's education, added new Subsec. (g)(10), authorizing disclosure of records to the Department of Social Services, provided the information disclosed is necessary to promote the health, safety and welfare of the child, and made technical changes throughout (Revisor's note: The reference in Subsec. (n)(2) to “... subdivision (2) of subsection (l) of this section ...” was changed editorially by the Revisors to “... subdivision (2) of subsection (m) of this section ...” to reflect the relettering of Subsecs. by P.A. 98-239); P.A. 01-142 added Subsec. (f)(9) re disclosure of records to party in custody proceeding in Superior Court where records concern child or parent, and made technical changes for the purposes of gender neutrality; P.A. 05-207 made technical changes and required name or other individually identifiable information of suspected person not to be disclosed unless person arrested for crime in Subsec. (c) and made disclosure of records to state agencies subject to provisions of Secs. 17a-101g and 17a-101k in Subsec. (f); P.A. 06-187 added Subsec. (f)(10) permitting copies of department records to be provided without consent of a person to the Chief Child Protection Attorney, or designee, for purposes of providing competent representation by contract attorneys and to ensure accurate payment for attorney services; P.A. 07-217 made technical changes in Subsec. (f), effective July 12, 2007; June Sp. Sess. P.A. 07-5 added Subsec. (f)(11) re provision of records to Department of Motor Vehicles for checking child abuse and neglect registry, effective October 6, 2007; P.A. 09-142 added Subsec. (g)(13) re commissioner's authority to disclose records to Department of Developmental Services to determine eligibility, facilitate enrollment and plan for provision of services to a child through said department's voluntary services program, effective June 25, 2009; P.A. 09-185 amended Subsec. (b) by adding provision requiring employees of department to report unauthorized disclosure of records and making a technical change; P.A. 09-232 amended Subsec. (f)(5) by redesignating existing provision as Subpara. (A) and adding Subpara. (B) re supplying records to Department of Public Health in connection with investigation pursuant to Sec. 19a-80f, and amended Subsec. (l) by adding Subdiv. (1) re disclosure of information pursuant to Sec. 19a-80f and designating existing exception as Subdiv. (2); P.A. 10-93 amended Subsec. (g)(13) by substituting “and who is applying for participation in said department's voluntary services program or enrolled in said program” for “but who is not yet participating in said department's voluntary services program” and by adding “or at the time that a child's annual individualized plan of care is updated” re notice to parent or guardian; P.A. 10-144 made a technical change in Subsec. (a)(6) and added Subsec. (f)(12) re disclosure of records to a judge of Superior Court and necessary parties in family violence proceeding when records concern family violence with respect to child who is subject of proceeding or parent of such child; P.A. 11-51 amended Subsec. (f)(10) to substitute “Chief Public Defender” for “Chief Child Protection Attorney”, effective July 1, 2011; pursuant to P.A. 11-51, “Chief Child Protection Attorney” was changed editorially by the Revisors to “Chief Public Defender” in Subsec. (g)(6), effective July 1, 2011; P.A. 11-93 amended Subsec. (f) by adding provision requiring disclosure of records concerning inclusion on Department of Children and Families child abuse and neglect registry in Subdiv. (8), adding Subpara. (C) requiring commissioner to provide records to the superintendent of schools for employment purposes, and making a technical change, effective July 1, 2011; P.A. 11-167 amended Subsec. (a) by redefining “person”, “authorized representative”, “consent”, “records” and “near fatality”, amended Subsec. (b) by adding references to Secs. 17a-101g and 17a-101k, deleted former Subsec. (c) re disclosure of information made public, deleted former Subsec. (d) re availability of information concerning incidents resulting in a fatality or near fatality, added new Subsec. (c) re confidentiality of records containing privileged communications and records confidential under federal law, added new Subsec. (d) re further disclosure of information, amended Subsec. (e) by replacing “certified” with “licensed”, deleted former Subsec. (f) re disclosure of records without consent, deleted former Subsec. (g) re records commissioner may disclose, deleted former Subsec. (h) re disclosure of information related to collection of fees for services, deleted former Subsec. (i) re confidentiality of the name of a reporter of child abuse or neglect, deleted former Subsec. (j) re confidentiality of the name of an individual who cooperates in an investigation, deleted former Subsec. (k) re disclosure of records to an employee for a disciplinary hearing, deleted former Subsec. (l) re further disclosure of information, deleted former Subsec. (m) re access to records concerning the person seeking access, deleted former Subsec. (n) re relief for aggrieved persons, deleted former Subsec. (o) re promulgation of regulations, added new Subsec. (f) re confidentiality of the name of a reporter of child abuse or neglect, added new Subsec. (g) requiring disclosure of records without consent, added new Subsec. (h) allowing disclosure of records without consent, added new Subsec. (i) allowing department to refuse to disclose records, added new Subsec. (j) re relief for aggrieved persons, added new Subsec. (k) requiring certain records to bear a confidentiality stamp and requiring a consent form to accompany those records, and added new Subsec. (l) re factually inaccurate records; P.A. 12-35 amended Subsec. (g) to make technical changes in Subdiv. (1), replace “business of the department” with “performance of such employee's duties” in Subdiv. (2), replace “delinquency defendant” with “child charged with the commission of a delinquent act” in Subdiv. (7), make technical changes in Subdiv. (10), replace “a person” with “an individual” in Subdiv. (13), designate existing provision in Subdiv. (15) re disclosure to judge in criminal prosecution for purposes of in-camera inspection as new Subdiv. (16) and redesignate existing Subdivs. (16) to (20) accordingly, amended Subsec. (h) to replace “description of the service” with “description of the types of services” in Subdiv. (11)(C), replace “person” with “individual” in Subdiv. (12), replace “minor victim” with “child” in Subdiv. (14)(B)(i), delete references to findings in Subdiv. (16) and make technical changes in Subdivs. (6), (9), (11), (13), (14) and (15), and amended Subsec. (k) to replace “records disclosed to another individual or agency” with “records disclosed to an individual who is not the subject of the record, an agency, an entity or an organization”, replace “anyone” with “another individual, agency, entity or an organization” and specify consent required is that of the person who is the subject of the record; P.A. 12-82 amended Subsec. (d) by adding Subdiv. (3) allowing for further disclosure of records as otherwise provided by law and making technical changes, and amended Subsec. (g) by adding provision re purposes of disclosure of records to Chief Public Defender or designee in Subdiv. (6), making technical changes in Subdivs. (7) and (8), adding provision, codified by the Revisors as new Subdiv. (20), re disclosure of records to superintendent of schools, replacing provision re information obtained in investigation with provision re information included on abuse and neglect registry in redesignated Subdiv. (21) re disclosure of records to Department of Motor Vehicles, and adding provision, codified by the Revisors as Subdiv. (23), re disclosure of records to superintendent of a public school district or executive director of a public or private institution for children providing care for children or a private school; P.A. 13-40 amended Subsec. (g) by adding Subdiv. (24) re mandatory disclosure of records to Department of Social Services and amended Subsec. (h) by deleting former Subdiv. (5) re permissive disclosure of records to Department of Social Services, redesignating existing Subdivs. (6) to (18) as Subdivs. (5) to (17), making a technical change in redesignated Subdiv. (15), and replacing “court” with “judge of a court” and adding provision re in camera inspection to determine if records may be disclosed in redesignated Subdiv. (16); P.A. 14-39 amended Subsec. (g)(11) by replacing “Department of Public Health” with “Office of Early Childhood”, effective July 1, 2014; P.A. 14-122 made technical changes in Subsec. (g)(10); P.A. 14-173 amended Subsec. (g) to add Subdiv. (25) re disclosure of records to Court Support Services Division and make technical changes; P.A. 14-186 amended Subsec. (f) by adding Subpara. (B) re allegation of false report of suspected abuse or neglect in Subdivs. (2) and (3), amended Subsec. (g) by adding Subpara. (B) re allegation of false report of suspected abuse or neglect and Subpara. (C) re allegation that mandated reporter failed to report suspected abuse or neglect in Subdivs. (7) and (8), by adding Subparas. (D) and (E) re individuals licensed or certified by Department of Public Health in Subdiv. (11), by adding Subpara. (B) re individual employed by institution or school in Subdiv. (23), by adding “receiving services from either department” in Subdiv. (24)(B) and by adding provisions, codified by the Revisors as Subdivs. (26) and (27), re sharing records with Court Support Services Division and birth-to-three program's referral intake office, amended Subsec. (h) by adding Subpara. (B) re employee of department being threatened, harassed or assaulted in Subdiv. (11), and made technical changes; P.A. 15-143 amended Subsec. (g)(11) by replacing “Department of Public Health” with “office”, effective June 30, 2015; P.A. 15-199 amended Subsec. (g) by adding new Subdiv. (13) re identifying resources to promote permanency plan, redesignating existing Subdivs. (13) to (27) as Subdivs. (14) to (28), making a technical change in redesignated Subdiv. (15) and adding references to Secs. 17a-11, 17a-111b, 46b-129 and 46b-141 in redesignated Subdiv. (24)(A), effective July 1, 2015; June Sp. Sess. P.A. 15-5 amended Subsec. (g)(12) to replace “voluntary” with “behavioral”, effective July 1, 2015; P.A. 17-60 amended Subsec. (g)(10) to delete “the Legislative Program Review and Investigations Committee,”, effective July 1, 2017; P.A. 17-81 amended Subsec. (g) by adding new Subdiv. (4) re attorney representing parent, guardian or child in petition filed in Superior Court, redesignating existing Subdivs. (4) to (28) as Subdivs. (5) to (29), replacing “an individual” with “a person” and adding “or provide services to” in redesignated Subdiv. (15) and adding Subdiv. (30) re Department of Public Health, amended Subsec. (h) by adding “or visiting resource” in Subdiv. (4) and replacing provision re individual who perpetrated abuse or neglect or is unwilling or unable to protect child or youth from abuse or neglect with “a person, provided” in Subdiv. (7) and replacing “or youth” with “sibling, aunt, uncle, first cousin or grandparent” in Subdiv. (14), added Subsec. (m) re fee for record disclosed, and made technical and conforming changes, effective July 1, 2017; P.A. 17-127 amended Subsec. (g)(8) to add “including a military law enforcement authority under the United States Department of Defense,”; P.A. 18-31 amended Subsec. (g) by deleting references to Sec. 46b-141 in Subdivs. (14) and (25) and making conforming changes, and by replacing “convicted” with “adjudicated” in Subdiv. (17), effective July 1, 2018; P.A. 18-111 amended Subsec. (g)(8) by adding Subpara. (D) re allegation of fraud in receipt of public or private benefits, effective July 1, 2018; P.A. 21-85 amended Subsec. (g) by adding Subdiv. (31) re Department of Correction; P.A. 22-42 amended Subsec. (g) by adding reference to Sec. 19a-421 in Subdiv. (12)(A), adding provision re determining suitability to provide child care services and receive child care subsidy in Subdiv. (12)(C), redesignating existing provision of Subdiv. (12)(C) re investigation conducted pursuant to Sec. 19a-80f as Subdiv. (12)(D), redesignating existing Subdiv. (12)(D) and (E) as Subdiv. (12)(E) and (F), adding Subdiv. (32) re child placing agency, adding Subdiv. (33) re Department of Administrative Services, and making conforming changes, effective July 1, 2022; P.A. 23-46 amended Subsec. (g)(17) by deleting reference to child who is a member of a family with service needs, effective July 1, 2023; P.A. 24-79 amended Subsec. (g)(30) by designating existing provisions re purpose of notification when commissioner places individual licensed or certified by Department of Public Health on child abuse and neglect registry as Subpara. (A) and adding Subpara. (B) re purposes relating to licensure of Albert J. Solnit Children's Center and administration of certain licensing requirements, effective July 1, 2024; P.A. 24-126 amended Subsec. (g) by adding Subdiv. (34) re any individual when information concerns incident of abuse or neglect resulting in fatality or near fatality of child or youth, and amended Subsec. (h) by deleting former Subdiv. (15) re any individual when information concerns incident of abuse or neglect resulting in fatality or near fatality of child or youth and redesignating existing Subdivs. (16) and (17) as Subdivs. (15) and (16), effective July 1, 2024. Annotation to former section 17-431: Cited. 8 CA 216. Annotations to present section: Cited. 230 C. 43. Cited. 40 CA 233. Statutory scheme of section sets forth a specific process of review for an individual denied access to records; records defined under section fall within the express exemption of Sec. 1-210(a) and are exempt from disclosure. 136 CA 76. Subsec. (b): To compel in camera review of records that are privileged pursuant to Subsec., under constitutional right to confrontation clause, defendant must make preliminary showing that a reasonable ground exists to believe failure to review the privileged records would likely impair defendant's right to confrontation, beyond merely asserting the records may contain information useful for the impeachment of a witness's credibility; under due process clause, defendant must at least make plausible statement of how the information would be material and favorable to the defense. 113 CA 142. A foster parent may not be compelled to testify in a civil proceeding as to the nature of his relationship to or his observations of a particular foster child because section embodies a broad legislative declaration of confidentiality, and the broad mandate of Subsec. applies without regard to the particular status of the disclosing party, be it a department worker or foster parent. 120 CA 390. Subsec. (f): Does not impose confidentiality requirements on disclosure of those records obtained by an agency under section. 261 C. 219. Subsec. (l): Court not required to review or order state's attorney to review department records subpoenaed by defendant because defendant did not make a preliminary showing that they contained exculpatory information. 126 CA 437. Subsec. (m): Exception does not allow for parents, acting as grandparents, whose son's parental rights have been terminated, to gain access to child's records. 47 CS 273.

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Bluebook (online)
Connecticut § 17a-28, Counsel Stack Legal Research, https://law.counselstack.com/statute/ct/17a-28.