California Statutes
§ 11022. — 11022. (Added by Stats. 1989, Ch. 706, Sec. 1.)
California·Code GOV Government Code - GOV·Div. 3.·Title 2. DIVISION 3. EXECUTIVE DEPARTMENT·Part 1. PART 1. STATE DEPARTMENTS AND AGENCIES·Ch. 1. CHAPTER 1. State Agencies·Art. 2. ARTICLE 2. Office Hours
Each state agency shall establish a procedure pursuant to which incoming telephone calls on any public line shall be answered within 10 rings during regular business hours as set forth in Section 11020, except where emergency or illness require adjustments to normal staffing levels. This requirement shall be met in every office where staff is available, unless compliance would require overtime or compensating time off.
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California § 11022. (11022. (Added by Stats. 1989, Ch. 706, Sec. 1.)) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.
Legislative History
Added by Stats. 1989, Ch. 706, Sec. 1.