A.Except as provided in subsection C of this section, every licensee or its authorized delegate shall provide the sender a receipt for money received for transmission. For a transaction conducted in person, the receipt may be provided electronically if the sender requests or agrees to receive an electronic receipt. For a transaction conducted electronically or by telephone, a receipt may be provided electronically. All electronic receipts shall be provided in a retainable form. The receipt shall be in english and in the language principally used by the licensee or authorized delegate to advertise, solicit or negotiate, either orally or in writing, for a transaction conducted in person, electronically or by telephone, if other than english. The receipt shall contain the following informat
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A. Except as provided in subsection C of this section, every licensee or its authorized delegate shall provide the sender a receipt for money received for transmission. For a transaction conducted in person, the receipt may be provided electronically if the sender requests or agrees to receive an electronic receipt. For a transaction conducted electronically or by telephone, a receipt may be provided electronically. All electronic receipts shall be provided in a retainable form. The receipt shall be in english and in the language principally used by the licensee or authorized delegate to advertise, solicit or negotiate, either orally or in writing, for a transaction conducted in person, electronically or by telephone, if other than english. The receipt shall contain the following information, as applicable:
1. The name of the sender to the extent the licensee or its authorized delegate is required to capture this information prior to transmission.
2. The name of the designated recipient unless the licensee can determine the recipient via the unique transaction or identification number as prescribed in paragraph 4 of this subsection, in which case the name of the recipient is not required.
3. The date of the transaction.
4. The unique transaction or identification number.
5. The name of the licensee or its authorized delegate, the NMLS unique identifier, the licensee's or its authorized delegate's business address and the licensee's or its authorized delegate's customer service telephone number.
6. The amount of the transaction in United States dollars.
7. Any fee charged by the licensee to the sender for the transaction.
8. Any taxes collected by the licensee from the sender for the transaction.
B. Every licensee or authorized delegate shall include on a receipt or disclose on the licensee's website or mobile application the name and telephone number of the department and a statement that the licensee's customers can contact the department with questions or complaints about the licensee's money transmission services.
C. This section does not apply to:
1. Money received for transmission subject to the federal remittance rule (12 Code of Federal Regulations sections 1005.30 through 1005.36).
2. Money received for transmission that is not primarily for personal, family or household purposes.
3. Money received for transmission pursuant to a written agreement between the licensee and payee to process payments for goods or services provided by the payee.
D. For the purposes of this section, "receipt" means a paper receipt, electronic record or other written confirmation.