§ 41-4035 — Walk-through and complaint process

A. The purchaser and the dealer or manufacturer of the manufactured home shall schedule the walk-through pursuant to section 41-4032 by mutual agreement to the greatest extent possible. If the parties do not agree, the dealer or manufacturer may schedule the walk-through between fifteen and thirty days after the date of installation. The dealer or manufacturer shall notify the purchaser by certified mail of the time of the walk-through.

B. If a dealer or manufacturer schedules a walk-through without mutual agreement with the purchaser or pursuant to section 41-4033, the purchaser and the dealer or manufacturer may mutually agree to a revised date before the scheduled date. The revised date shall be no more than sixty days after the date of installation or the designated beginning date for the cosmetic complaint period.

C. If a purchaser or the purchaser's representative fails or refuses to attend a scheduled walk-through, the dealer or manufacturer shall note the purchaser's failure to attend on the checklist form and proceed with the walk-through. The dealer or manufacturer shall send a copy of the completed checklist form by certified mail to the purchaser within five business days after the walk-through date.