Arizona § 28-9554 Zero-tolerance policy; drug and alcohol use by driver; passenger complaints

Arizona Statutes

§ 28-9554 — Zero-tolerance policy; drug and alcohol use by driver; passenger complaints

Arizona § 28-9554

Title 28Arizona Revised Statutes

Ch. 30FOR-HIRE TRANSPORTATION

Art. 3Transportation Network Companies

This text of Arizona § 28-9554 (Zero-tolerance policy; drug and alcohol use by driver; passenger complaints) is published on Counsel Stack Legal Research, covering Arizona primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook

Ariz. Rev. Stat. Ann. § 28-9554 (2026).

Text

A.A transportation network company shall implement a zero-tolerance policy on the use of drugs and alcohol while a transportation network company driver is providing transportation network services or is logged in to the digital network or software application but is not providing transportation network services. The transportation network company shall provide notice of this policy on its website, including procedures to file a complaint about a transportation network company driver with whom a passenger was matched and who the passenger reasonably suspects was under the influence of drugs or alcohol during the course of the trip.

B.On receipt of a passenger complaint alleging a violation of the zero-tolerance policy, the transportation network company shall do both of the following:

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A. A transportation network company shall implement a zero-tolerance policy on the use of drugs and alcohol while a transportation network company driver is providing transportation network services or is logged in to the digital network or software application but is not providing transportation network services. The transportation network company shall provide notice of this policy on its website, including procedures to file a complaint about a transportation network company driver with whom a passenger was matched and who the passenger reasonably suspects was under the influence of drugs or alcohol during the course of the trip.

B. On receipt of a passenger complaint alleging a violation of the zero-tolerance policy, the transportation network company shall do both of the following:

1. Immediately suspend the transportation network company driver's access to the transportation network company's digital network or software application.

2. Conduct an investigation into the filed complaint. The suspension shall last the duration of the investigation.

C. If the transportation network company's investigation confirms that the transportation network company driver has violated this section, the transportation network company shall permanently deactivate the driver's access to the transportation network company's digital network or software application. The transportation network company shall maintain enforcement records for at least two years after the date a passenger complaint is received by the transportation network company and make the records available to the department on request.