Arizona § 20-269 Motor vehicle insurer; claims process; electronic communications; acknowledgment of receipt; definition

Arizona Statutes

§ 20-269 — Motor vehicle insurer; claims process; electronic communications; acknowledgment of receipt; definition

Arizona § 20-269

Title 20Arizona Revised Statutes

Ch. 2TRANSACTION OF INSURANCE BUSINESS

Art. 2Kinds of Insurance; Reinsurance; Limits of Risk

This text of Arizona § 20-269 (Motor vehicle insurer; claims process; electronic communications; acknowledgment of receipt; definition) is published on Counsel Stack Legal Research, covering Arizona primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook

Ariz. Rev. Stat. Ann. § 20-269 (2026).

Text

A.For communications related to a motor vehicle insurance policy's claims process and in addition to other forms of communication, an insurer that conducts business in this state shall accept electronic content submissions and communications through a method that is designated by the insurer as an acceptable form of communication between the insurer and the claimant or the claimant's authorized representative. Electronic content submissions and communications may include time-sensitive documents and demands. The insurer shall respond with an acknowledgment of receipt within ten business days.

B.A motor vehicle insurer may accept a fax as a form of communication if another form of electronic communication is also available.

C.For the purposes of this section, "claimant" includes a thi

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A. For communications related to a motor vehicle insurance policy's claims process and in addition to other forms of communication, an insurer that conducts business in this state shall accept electronic content submissions and communications through a method that is designated by the insurer as an acceptable form of communication between the insurer and the claimant or the claimant's authorized representative. Electronic content submissions and communications may include time-sensitive documents and demands. The insurer shall respond with an acknowledgment of receipt within ten business days.

B. A motor vehicle insurer may accept a fax as a form of communication if another form of electronic communication is also available.

C. For the purposes of this section, "claimant" includes a third-party claimant.