Arkansas § 12-10-310 Records of calls

Arkansas Statutes

§ 12-10-310 — Records of calls

(a)The public safety answering point shall develop and maintain a system for recording 911 calls received at the public safety answering point.

(b)A dispatch center shall develop and maintain a system that has been approved by the Arkansas 911 Board for recording 911 calls transferred from a public safety answering point.

(c)All information contained with or attached to a 911 call, including without limitation short message service, text, video, and photographs, shall be retained.

(d)The records shall be retained for a period of at least one hundred eighty (180) days from the date of the call and shall include the following information:

(1)Date and time the call was received;

(2)The nature of the problem; and (3) Action taken by the telecommunicators.

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(a) The public safety answering point shall develop and maintain a system for recording 911 calls received at the public safety answering point. (b) A dispatch center shall develop and maintain a system that has been approved by the Arkansas 911 Board for recording 911 calls transferred from a public safety answering point. (c) All information contained with or attached to a 911 call, including without limitation short message service, text, video, and photographs, shall be retained. (d) The records shall be retained for a period of at least one hundred eighty (180) days from the date of the call and shall include the following information: (1) Date and time the call was received; (2) The nature of the problem; and (3) Action taken by the telecommunicators.

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