Zen Group, Inc. v. State of Florida Agency for Health Care Administra

80 F.4th 1319
CourtCourt of Appeals for the Eleventh Circuit
DecidedSeptember 13, 2023
Docket22-10319
StatusPublished
Cited by7 cases

This text of 80 F.4th 1319 (Zen Group, Inc. v. State of Florida Agency for Health Care Administra) is published on Counsel Stack Legal Research, covering Court of Appeals for the Eleventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Zen Group, Inc. v. State of Florida Agency for Health Care Administra, 80 F.4th 1319 (11th Cir. 2023).

Opinion

USCA11 Case: 22-10319 Document: 70-1 Date Filed: 09/13/2023 Page: 1 of 43

[PUBLISH] In the United States Court of Appeals For the Eleventh Circuit

____________________

No. 22-10319 ____________________

ZEN GROUP, INC., CARLOS OTAMENDI, Plaintiffs-Appellants, versus STATE OF FLORIDA AGENCY FOR HEALTH CARE ADMINISTRATION, SECRETARY, STATE OF FLORIDA, AGENCY FOR HEALTH CARE ADMINISTRATION, KELLY BENNETT, individually and in her official capacity as Chief of the Office of Medicaid Program Integrity within the State of Florida, Agency for Health Care Administration, SHEVAUN HARRIS, USCA11 Case: 22-10319 Document: 70-1 Date Filed: 09/13/2023 Page: 2 of 43

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Defendants-Appellees.

Appeal from the United States District Court for the Southern District of Florida D.C. Docket No. 1:20-cv-23218-DPG ____________________

Before WILLIAM PRYOR, Chief Judge, and LUCK and HULL, Circuit Judges. WILLIAM PRYOR, Chief Judge: This appeal involves alleged retaliation by officials of the Florida Agency for Health Care Administration against Zen Group, Inc., a Medicaid provider. Zen Group asserts that the officials made baseless referrals for investigation of fraud and suspended pay- ments to Zen Group in retaliation for its previous exercise of its constitutional rights in an administrative proceeding. Zen Group complained that the officials’ retaliation violated its due-process right under the Fourteenth Amendment and its speech and petition rights under the First Amendment. It sought both damages and in- junctive relief. The district court dismissed the complaint. We hold that Zen Group’s due-process and First Amendment claims for damages are both barred by qualified immunity. And Zen Group lacks standing to seek injunctive relief. So we affirm. USCA11 Case: 22-10319 Document: 70-1 Date Filed: 09/13/2023 Page: 3 of 43

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I. BACKGROUND Zen Group, Inc., is “a Florida Medicaid provider of services to developmentally-disabled minors.” Carlos Otamendi is its owner. Zen Group alleges that beginning in 2018, the Florida Agency for Health Care Administration wrongfully attempted to recoup payments rendered under the Agency’s “Behavior Analysis [S]ervices [P]rogram.” In its final audit report, the Agency de- manded more than $1.5 million from Zen Group. The Agency con- cluded that it had overpaid Zen Group by more than $1.3 million for services not covered under Medicaid. The Agency determined that the Zen Group employees who rendered the services at issue were not qualified or had not properly documented their qualifica- tions. It also assessed a fine of $276,067.95 for failing to furnish proper records and filing an improper claim. See FLA. ADMIN. CODE r. 59G-9.070(7)(c), (e). The Agency explained that it intended to withhold payments for Medicaid services if necessary to cover the recoupment and fine. The report advised Zen Group of its right under state law to request an administrative hearing. Zen Group filed a petition for a formal hearing to challenge the recoupment and fine. Zen Group alleged that the Agency had wrongfully issued “overpayment demands based on newly-created retroactively-applied provider qualification[] [requirements].” Dur- ing the administrative proceedings, Zen Group served the Agency with a motion for sanctions. But the Agency enjoyed a 21-day safe- harbor period before the motion could be publicly docketed. See FLA. STAT. § 57.105(4). Within that period, the parties settled. USCA11 Case: 22-10319 Document: 70-1 Date Filed: 09/13/2023 Page: 4 of 43

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Under the terms of the settlement, the Agency paid Zen Group about $667,000 of the funds it had withheld. According to Zen Group, the Agency officials—particularly Kelly Bennett, Chief of the Office of Medicaid Program Integ- rity—retaliated against Zen Group for its administrative challenge and for its criticism of the Agency in its motion for sanctions. The day after the Agency paid the withheld funds, Zen Group asserts, Bennett “embarked on a course of conduct to retaliate against Zen Group and to put Zen Group out of business.” The Agency notified Zen Group that it was being investigated for fraud and that “gen- eral allegations [against Zen Group] include[d] billing for services not rendered.” Zen Group maintains that it “did not in fact commit any fraud and [the Agency] and Defendant Bennett were aware that Zen Group did not commit any fraud.” It further asserts that it provided “[d]ocumentary and testimonial evidence” to the inves- tigator that “establishe[d] Zen Group did not commit any fraud.” Zen Group received periodic updates from the Medicaid Fraud Control Unit of the Florida Attorney General’s Office, which is responsible for determining whether prosecution is warranted. See FLA. STAT. § 409.920(9)(d). In February 2020, the assigned inves- tigator told Zen Group that “[e]veryone in the Chain of Command ha[d] Approved the Closing [of the investigation] for Lack of Evi- dence.” They awaited the approval of only the Chief Assistant At- torney General. In the meantime, the Unit received two new fraud referrals from the Agency’s Office of Medicaid Program Integrity. One referral related to the fraud claim that had previously been USCA11 Case: 22-10319 Document: 70-1 Date Filed: 09/13/2023 Page: 5 of 43

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settled. The other referral related to billings for a single patient in 2017. During the pendency of the allegedly retaliatory investiga- tions, “the Agency [again] suspended Medicaid payments to Zen Group.” Federal regulations provide that “[t]he State Medicaid agency must suspend all Medicaid payments to a provider after the agency determines there is a credible allegation of fraud for which an investigation is pending.” 42 C.F.R. § 455.23(a)(1). Zen Group continued “providing services to Medicaid patients without receiv- ing payment from [the Agency].” From January 10 to April 15, 2020, it allegedly “accumulate[d] over $1,000,000 in accounts re- ceivable from the Agency.” Eventually, the payment suspension took a financial toll on Zen Group. On April 15, Zen Group had to suspend its services. Zen Group alleges that it “completely ceased operations” on June 1 but “remain[ed] a Florida Medicaid provider subject to” the Agency’s authority. On July 1, an assistant attorney general emailed counsel for Zen Group requesting information “pertaining to a ‘list of individ- uals and dates’ compiled by the [Fraud Control Unit].” Zen Group alleges that the requested information “ha[d] nothing to do with any of the three fraud referrals from [the Agency] that Zen Group ha[d] been made aware of.” It inferred that the Agency had made a “fourth separate referral.” On August 3, Zen Group filed a complaint in the district court against three defendants: the Agency for Health Care Admin- istration; Mary Mayhew, Secretary of the Agency; and Kelly USCA11 Case: 22-10319 Document: 70-1 Date Filed: 09/13/2023 Page: 6 of 43

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Bennett, Chief of the Office of Medicaid Program Integrity. On August 21, Bennett informed Zen Group that the investigation was closed and “[t]he Agency [was] hereby discontinuing the payment suspension.” Zen Group described the reversal as “far too little, far too late.” Zen Group then filed an amended complaint. It alleged that its payments should not have been suspended because there was no credible allegation of fraud. The amended complaint raised six claims, including a violation of the Fourteenth Amendment’s Due Process Clause and a violation of the First Amendment’s Free Speech and Petition Clauses. It sought money damages and injunc- tive relief for both of those claims. The district court dismissed both claims for failure to state a claim. Zen Group appealed.

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80 F.4th 1319, Counsel Stack Legal Research, https://law.counselstack.com/opinion/zen-group-inc-v-state-of-florida-agency-for-health-care-administra-ca11-2023.