ZEMCAR INC. D/B/A GRIP MOBILITY CO. v. UBER TECHNOLOGIES, INC.

CourtMassachusetts Superior Court
DecidedFebruary 5, 2025
Docket2484CV01525-BLS2
StatusPublished

This text of ZEMCAR INC. D/B/A GRIP MOBILITY CO. v. UBER TECHNOLOGIES, INC. (ZEMCAR INC. D/B/A GRIP MOBILITY CO. v. UBER TECHNOLOGIES, INC.) is published on Counsel Stack Legal Research, covering Massachusetts Superior Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
ZEMCAR INC. D/B/A GRIP MOBILITY CO. v. UBER TECHNOLOGIES, INC., (Mass. Ct. App. 2025).

Opinion

SUPERIOR COURT

ZEMCAR INC. d/b/a GRIP MOBILITY CO. vs. UBER TECHNOLOGIES, INC.

Docket: 2484CV01525-BLS2
Dates: January , 2025
Present: Debra A. Squires-Lee
County: SUFFOLK
Keywords: MEMORANDUM OF DECISION AND ORDER ON DEFENDANT’S MOTION TO DISMISS

            Zemcar Inc. d/b/a Grip Mobility Co. (Grip) developed an audiovisual-recording technology to make rideshares safer. Uber Technologies, Inc. (Uber) worked with Grip to conduct a two-year pilot program to assess Grip’s technology for potential licensing or acquisition. The pilot was conducted in Brazil pursuant to Master Service Agreements, and other contracts, between Grip and Uber and Uber Do Brasil Technologia LTDA (Uber Brasil), a Brazilian limited liability company. During the pilot, Grip provided Uber with its intellectual property, confidential information, and know-how.

            After a successful pilot, Uber abandoned its relationship with Grip and, Grip alleges, issued its own in-ride audiovisual recording system that relied on and used Grip’s trade secret, confidential, and proprietary information. Grip filed this case alleging fraud (Count I); negligent misrepresentation (Count II); violation of G. L. c. 93A, §§ 2, 11 (Count III); conversion (Count IV); violation of the Massachusetts Trade Secrets Act (MUTSA or Act), G. L. c. 93, §§ 42-42G (Count V); and unjust enrichment (Count VI).

            Uber moves to dismiss arguing that the mandatory forum selection clauses in the various agreements requires suit in Brazil, and that Grip has failed to state claims for

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relief. After hearing and review, and for the reasons stated below the Motion to Dismiss is ALLOWED as to one of Grip’s theories of misrepresentation but is otherwise DENIED.

BACKGROUND

            I recite the relevant facts asserted in the Complaint, “taking them as true for purposes of evaluating the motion to dismiss.” Edwards v. Commonwealth, 477 Mass. 254, 255 (2017). I do not accept as true legal conclusions. See Iannacchino v. Ford Motor Co., 451 Mass. 623, 632-633 (2008). Further, I consider and address the contracts attached to the Complaint. See Polay v. McMahon, 468 Mass. 379, 381 n.3 (2014), and cases cited. Some facts are reserved for discussion below.

            Parties. Grip was founded in 2015 with a goal of making rideshares safer. Grip invested significant resources into researching and developing rideshare solutions centered on in-ride audiovisual technology. Grip developed many solutions, including technology that delivered real time audiovisual recording from a rideshare driver’s smartphone without additional hardware and that broadcast ride information in real time from the driver’s phone to another device chosen by the rider. Grip’s solutions are reflected in technical specifications, test results, data compilations, engineering techniques, and other materials which Grip maintains as highly confidential and which Grip has protected from disclosure. Grip requires all its employees and contractors to execute non-disclosure agreements prohibiting disclosure of Grip’s technical and business information to any non-employee. Grip also requires certain employees to execute noncompete agreements and intellectual property assignment agreements.

            Uber is the market leader in the rideshare industry. Since at least 2019, Uber riders have experienced issues with ride safety including armed robbery, assault, and rape. Uber drivers also have suffered from threats, harassment, and assault. In Brazil,

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forty app-based drivers were murdered in 2021. Therefore, safety is very important to Uber.

            Early Relationship. In the summer of 2019, Grip approached Uber to pitch its audiovisual capture technology.  Uber recognized that Grip’s solution could assist Uber. On May 21, 2019, Uber and Grip entered into a Mutual Non-Disclosure Agreement (2019 NDA). It contains a California choice of law provision.[1] In July 2019, Grip’s co-founders and senior executives met in San Francisco, with Uber’s Product Safety Manager and its Director of Business Development for Safety. Grip demonstrated its audiovisual capture technology and answered questions. After the meeting, it was clear to Grip’s executives that Uber had no preexisting technical know- how or capabilities regarding in-ride video-capture solutions. The next day, Uber contacted Grip and described Grip’s solution as an excellent safety application for Uber.

            On September 4, 2019, Uber’s Business Development Manager, Julia Rudge (Rudge), called Grip and asked for Grip’s technical information relating to Grip’s audiovisual capture solution. Grip provided Uber with confidential and proprietary technical information derived from its testing and analysis of its software solution in Android, iOS, and web technologies, developed before Grip first began discussions with Uber. The material shared with Uber included details about the operability of Grip’s technology and the configurable video parameters Grip developed for it including optimal data rate ranges for video uploading / streaming.

            Communications between Grip and Uber continued throughout September 2019. At Rudge’s request, Grip provided Uber with a driver login for the Zemcar application (app) that used Grip’s audiovisual recording technology. Grip explained the app’s

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[1]  The 2019 NDA states, “[t]his Agreement will be governed and construed in accordance with the laws of the State of California without regard to its conflict of laws provisions.”

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functionality to Rudge during a Zoom call on September 13, 2019, and, on September 26, 2019, sent Rudge detailed step-by step instructions for testing the Zemcar app. Grip also provided optimized Android Package Kits (APKs) for its rider and driver apps which included, among other things, “executable files comprising the compiled code of Grip’s software application written for Android, including code related to many of Grip’s core capabilities and safety features.” Over the course of their relationship, Grip provided Uber with various iterations of Grip’s APKs.

            First Brazil Pilot Program and 2019 Contracts. After additional discussion, Uber decided to test Grip’s technology via a pilot partnership / program in São Paulo, Brazil. As of October 18, 2019, Grip and Uber Brasil entered into a Master Agreement for Services (2019 MSA) and Statement of Work (SOW) for Grip to “provide audio and video recording services as a pilot program to [Uber Brasil] by developing a standalone app for such purpose.” In the 2019 MSA, Grip’s counterparty is identified as “Uber Do Brasil Tecnologia LTDA, a limited liability company incorporated in accordance with Brazilian law, having an address” in São Paulo Brazil. However, the executive Summary to that MSA states:

This document summarizes the pilot partnership between Uber Technologies Inc. and Grip Mobility.

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ZEMCAR INC. D/B/A GRIP MOBILITY CO. v. UBER TECHNOLOGIES, INC., Counsel Stack Legal Research, https://law.counselstack.com/opinion/zemcar-inc-dba-grip-mobility-co-v-uber-technologies-inc-masssuperct-2025.