Zachary Nero v. Uphold HQ Inc.

CourtDistrict Court, S.D. New York
DecidedFebruary 22, 2023
Docket1:22-cv-01602
StatusUnknown

This text of Zachary Nero v. Uphold HQ Inc. (Zachary Nero v. Uphold HQ Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Zachary Nero v. Uphold HQ Inc., (S.D.N.Y. 2023).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK -------------------------------------- X : THEODORE RIDER, et al., : : Plaintiffs, : 22cv1602 (DLC) -v- : : OPINION AND ORDER UPHOLD HQ INC., et al., : : Defendants. : : -------------------------------------- X

APPEARANCES:

For plaintiffs: Karl Stephen Kronenberger Katherine E. Hollist Kronenberger Burgoyne, LLP 150 Post Street San Francisco, CA 94108

For defendants: Benjamin Delalio Bianco Caitlin R. Trow Meister Seelig & Fein LLP 125 Park Avenue, 7th fl. New York, NY 10017

DENISE COTE, District Judge: Plaintiffs bring claims on behalf of a putative nationwide class against defendant Uphold HQ Inc. (“Uphold”) and its former CEO for failing correctly to implement security protections for its customers. Defendants have moved to dismiss the complaint in its entirety pursuant to Rule 12(b)(6), Fed. R. Civ. P. Defendants’ motion is granted in part. Background The following facts are derived from the first amended class action complaint (“FAC”) and are assumed to be true.

Uphold is a cryptocurrency exchange that enables users to transfer, purchase, trade, hold, and sell cryptocurrencies on its platform. Defendant J.P. Thierot was Uphold’s CEO from September 2018 through December 2021. When Uphold users create an account, they are required to set up two-factor authentication (“2FA”). 2FA provides an extra layer of security for online accounts beyond just a username and password. Upon log in, a 2FA transaction requires the use of an authentication server, which sends a unique code to the device the user has identified for 2FA (the “Device”). The user must then confirm their identity from their Device. Thus, a 2FA security measure works to protect a user’s account from

unauthorized access in the event the user’s email and/or password have been compromised because the account can only be accessed by an individual that also has possession of the Device. The plaintiffs are a putative class of current and former customers of Uphold who had their Uphold accounts accessed by unauthorized actors. Plaintiffs allege that Uphold failed to

2 implement 2FA correctly, which allowed unauthorized users to designate new Devices using only the customer’s email address and password (and, importantly, without access to the account’s

original Device). The FAC alleges that this flaw in Uphold’s 2FA system continued from at least July 2020, until June 16, 2022, when Uphold updated its platform. The update removed the feature which had allowed a redesignation of a user’s Device without additional identity verification. Plaintiffs further allege that defendants misrepresented the scope of Uphold’s security protocols and responsiveness –- including that it was compliant with requirements set by the Payment Card Industry Security Standards Council (“PCI DSS”), and that it provided year-round security monitoring for customer accounts to respond immediately to any detected threat. Plaintiffs have suffered the loss of their cryptocurrency

savings and personal and financial information stored in their Uphold accounts. Plaintiffs spent time handling the consequences of the data breach and report emotional distress. Plaintiffs brought this action against defendants on February 25, 2022. On July 11, plaintiffs filed their first amended complaint. This action was reassigned to this Court on

3 August 17. The defendants moved to dismiss the FAC on September 2.1 The motion became fully submitted on October 14.

Discussion The FAC asserts one federal cause of action and eight state law claims. The federal claim is brought under the Electronic Fund Transfer Act (“EFTA”). The state law claims are for negligence, gross negligence, negligence per se, and negligent misrepresentation as against both named defendants, and violation of New York General Business Law (“GBL”) § 349, breach of contract, breach of warranty, and unjust enrichment as against defendant Uphold. The defendants have moved to dismiss for failure to state a claim pursuant to Fed. R. Civ. P. 12(b)(6). In order to state a claim and survive a motion to dismiss,

“[t]he complaint must plead ‘enough facts to state a claim to relief that is plausible on its face.’” Green v. Dep't of Educ. of N.Y., 16 F.4th 1070, 1076–77 (2d Cir. 2021) (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007)). “A claim has facial plausibility when the plaintiff pleads factual content

1 In response to the motion, the plaintiffs were given a chance to amend the FAC and warned that another opportunity to amend was unlikely. The plaintiffs chose not to amend the FAC. 4 that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). “In determining if a claim is

sufficiently plausible to withstand dismissal,” a court “accept[s] all factual allegations as true” and “draw[s] all reasonable inferences in favor of the plaintiffs.” Melendez v. City of New York, 16 F.4th 992, 1010 (2d Cir. 2021) (citation omitted). I. Electronic Fund Transfer Act Uphold moves to dismiss the claim for violation of the EFTA on the ground that the EFTA applies by its terms to transfers of “funds” and cryptocurrency does not constitute funds. The defendants’ argument fails. The EFTA “provide[s] a basic framework establishing the rights, liabilities, and responsibilities of participants in

electronic fund transfer systems.” 15 U.S.C. § 1693(b). The EFTA conferred upon the Federal Reserve Board (the “Board”), and now the Consumer Financial Protection Bureau (the “CFPB”), the authority and responsibility to “prescribe regulations to carry out the purposes” of the Act. 15 U.S.C. § 1693b(a). The Board and the CFPB have promulgated administrative regulations, codified at 12 C.F.R. § 205 (“Regulation E”).

5 Regulation E states, in relevant part, (b) Content of disclosures. A financial institution shall provide the following disclosures, as applicable: (1) Liability of consumer. A summary of the consumer's liability, under § 1005.6 or under state or other applicable law or agreement, for unauthorized electronic fund transfers. (2) Telephone number and address. The telephone number and address of the person or office to be notified when the consumer believes that an unauthorized electronic fund transfer has been or may be made. 12 C.F.R. § 1005.7(b). These regulations “appl[y] to any electronic fund transfer that authorizes a financial institution to debit or credit a consumer's account.” 12 C.F.R. § 1005.3. The EFTA contains several definitions relevant to these provisions. The term “electronic fund transfer” means: [A]ny transfer of funds, other than a transaction originated by check, draft, or similar paper instrument, which is initiated through an electronic terminal, telephonic instrument, or computer or magnetic tape so as to order, instruct, or authorize a financial institution to debit or credit an account. 15 U.S.C. § 1693a(7) (emphasis added).

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Bluebook (online)
Zachary Nero v. Uphold HQ Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/zachary-nero-v-uphold-hq-inc-nysd-2023.