Zabeena Maharaj v. Hertz Corp.

CourtDistrict Court, N.D. California
DecidedMarch 6, 2026
Docket3:23-cv-04726
StatusUnknown

This text of Zabeena Maharaj v. Hertz Corp. (Zabeena Maharaj v. Hertz Corp.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Zabeena Maharaj v. Hertz Corp., (N.D. Cal. 2026).

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 7 ZABEENA MAHARAJ, RODOLFO Case No. 23-cv-04726-JSC SCHULZ, 8 Plaintiffs, ORDER RE: PLAINTIFFS’ MOTION 9 FOR CLASS CERTIFICATION v. 10 Re: Dkt. No. 62 THE HERTZ CORPORATION, 11 Defendant.

13 Plaintiffs are managerial employees of Defendant, a car rental company. Plaintiffs, on 14 behalf of a putative California class, allege Defendant misclassified them as exempt from various 15 wage and hour laws, and thus denied them wages, overtime, meal and rest periods, and accurate 16 wage statements, because Plaintiffs spend most of their time performing duties expected of hourly 17 employees. (Dkt. No. 42.)1 Before the Court is Plaintiffs’ motion for class certification. (Dkt. 18 No. 62.) Having carefully reviewed the parties’ briefing, and having had the benefit of oral 19 argument on March 5, 2026, the Court DENIES Plaintiffs’ motion. Plaintiffs have not met their 20 burden of showing common questions of law or fact predominate over questions affecting 21 individual members. 22 BACKGROUND 23 A. Plaintiffs’ Allegations and Motion for Class Certification 24 As relevant here, Defendant employed Plaintiffs as Operations Managers (OMs) and 25 Customer Service Managers (CSMs). (Dkt. No. 42 ¶¶ 14-16.) “Defendant utilizes California 26 27 1 OMs and CSMs as part of their workforce at its car rental locations. Their primary duties are 2 waiting on customers at the vehicle rental counter, driving vehicles from one location to another, 3 washing vehicles, handling vehicle returns, and general customer service.” (Id. ¶ 24.) “Named 4 Plaintiff Zabeena Maharaj … was employed by Defendant from approximately August 2016 to 5 September 2022 as an Operations Manager in Oakland, California,” and Named Plaintiff Rodolfo 6 Schulz worked for Defendant between November 2013 and September 2021 as both a CSM and 7 an OM. (Id. ¶¶ 14-15.) 8 Defendant’s policy “uniformly classif[ied] OMs and CSMs as exempt from federal 9 overtime provisions” and “from the protections of the California Labor Code.” (Id. ¶¶ 25, 28.) 10 Despite their classification as managers, “Plaintiffs’ … primary duty was not management.” (Id. ¶ 11 33.) Plaintiffs “spent the vast majority of their time performing” “non-exempt duties” such as 12 “general customer service and vehicle preparation.” (Id. ¶ 34.) And so, Defendant misclassified 13 Plaintiffs as exempt when Plaintiffs were effectively hourly employees. As such, Plaintiffs bring 14 nine causes of action under California’s Labor Code, unfair competition law, and Private 15 Attorneys’ General Act. (Id. ¶¶ 38-130.) 16 Plaintiffs move to certify the following class under Federal Rule of Civil Procedure 17 23(b)(3): “All persons employed by Hertz in California as exempt-classified Operations Managers 18 (‘OMs’) at any time from June 30, 2021, through the date of class certification.” (Dkt. No. 62 at 19 2.) Plaintiffs also move to appoint Plaintiffs Maharaj and Schulz as class representatives and to 20 designate Plaintiffs’ counsel as class counsel. (Id. at 8.) 21 B. Plaintiffs’ Evidence 22 Plaintiffs attach the deposition of Defendant’s person most knowledgeable (“PMK”), Greg 23 Boardman, and Defendant’s discovery responses. (Dkt. No. 62-6.) Mr. Boardman is the director 24 of human resources for southern California. (Id. at 11:8-11.) As relevant here, Defendant’s 25 discovery responses demonstrate “[s]ince June 30, 2021, Hertz has employed 160 Operations 26 Managers in California.” (Id. at 76.) 27 Mr. Boardman testified as to the standardized nature of an OM’s duties. He explained 1 corporate decision.” (Id. at 34:12-18.) An OM’s role is to “support[] all of [Defendant’s] front- 2 end … hourly employees… essentially making sure that flow of business is happening, conducting 3 audits throughout the day, assisting with any customer-related issues that maybe another employee 4 is unable to handle[.]” (Id. at 20:24-21:8.) Additionally, “the primary responsibilities and the 5 primary duties of operations managers remain constant across locations, but the emphasis might 6 change from one location to the other and the intensity might change” based on the volume of the 7 airport and staffing levels. (Id. at 28:20-29:18.) But across the board, due to the company’s 8 collective bargaining agreement, OMs are “not permitted to conduct” “bargain work”; for 9 instance, an operations manager can “assist” in conducting rentals, “but they can’t rent” cars 10 directly to customers. (Id. at 23:10-24:16.) 11 “[A]ll operations managers in California in Hertz locations are classified as exempt[.]” 12 (Id. at 31:20-23.) Non-exempt positions include front-end and back-end employees like “customer 13 service representatives, vehicle service attendants, instant-return representatives, exit gate 14 representatives, courtesy bus drivers, and transporters.” (Id. at 32:1-13.) Mr. Boardman explained 15 the decision to globally classify operations managers as exempt in California was “made at the 16 corporate level,” but Mr. Boardman does not know “what factors were taken into account” in that 17 determination. (Id. at 52:2-23.) 18 The remainder of Plaintiffs’ evidence is declarations from putative class members. Every 19 declarant attests, among other things, each spent over 50% of their time doing work expected to be 20 done by hourly employees. (Dkt. No. 62-2 ¶ 3; Dkt. No. 62-3 ¶ 6; Dkt. No. 62-4 ¶ 5; Dkt. No. 62- 21 5 ¶ 7.) Lead Plaintiff Schulz attests he spent 80% of his time doing such work because the 22 location was understaffed and “[a]s a matter of practice, I would receive an email … or a walkie- 23 talkie communication[] that before the managers left home, they would need to wash [a] certain 24 number of cars, usually between 10 and 15 cars, depending on how busy the day was.” (Dkt. No. 25 62-3 ¶¶ 6-8.) Another putative class member, Mr. Trice, similarly attests “upper management 26 routinely directed” him to perform non-exempt work like washing cars. (Dkt. No. 62-4 ¶ 6.) 27 Additionally, both lead plaintiffs explain some tasks required a process by which they 1 (Dkt. No. 62-3 ¶¶ 7-9; Dkt. No. 62-5 ¶ 9.) Mr. Schulz attests he entered his ID number into 2 Defendant’s system when he washed cars. (Dkt. No. 62-3 ¶¶ 7-9.) By contrast, Ms. Maharaj 3 states she “would mostly” rent out cars “using employee ID numbers of front-end employees, 4 which was the common practice,” so front-end employees could receive “credits,” “extra 5 bonuses,” and “commissions.” (Dkt. No. 62-5 ¶ 9.) But it was also common practice “in [her] 6 location” to leave a “written note with my initials” inside the car in case follow-up was needed, 7 then dispose of the note afterwards if follow-up was not needed. (Id.) 8 C. Defendant’s Evidence 9 Defendant submits the depositions of Plaintiffs’ declarants, as well as declarations of 10 Operations Managers and people who supervised or worked with Plaintiffs’ declarants. Broadly 11 speaking, at their depositions, Plaintiffs’ declarants testified they performed many of the primary 12 duties of OMs as reflected in job descriptions, but reaffirmed at least 50% of their time was spent 13 performing work expected of non-exempt employees. (See generally Dkt. No. 77-1 at 70-352.)2 14 Unlike Plaintiffs’ declarants, the current and former Operations Managers who submitted 15 declarations in opposition attest, among other things, they spent at most 20% of their time 16 performing non-exempt work. (See, e.g., Dunker Dec. ¶ 13; Gravatt Dec. ¶ 7; Espiritu Dec. ¶ 8.) 17 In broad strokes, the supervisors and coworkers weigh in on Plaintiffs’ declarants’ 18 testimony.3 For instance, Mr. Gravatt states his “belief that if an OM is spending the majority of 19 their time … on hourly tasks, they are not managing effectively, nor are they performing the 20 expected duties of the job.” (Gravatt Dec. ¶ 7.) Mr.

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Zabeena Maharaj v. Hertz Corp., Counsel Stack Legal Research, https://law.counselstack.com/opinion/zabeena-maharaj-v-hertz-corp-cand-2026.