York v. JPMorgan Chase Bank NA

District Court, D. Arizona·Decided April 14, 2020·No. 2:18-cv-04039·Unknown

Opinion

WO Alison York, ) No. CV-18-04039-PHX-SPL ) ) Plaintiff, ) ORDER vs. ) ) ) JPMorgan Chase Bank, N.A., et al., ) ) Defendants. ) ) ) Before the Court is Defendants JP Morgan Chase Bank, N.A. (“Chase”), Bank Teller, Karen Anliker (“Anliker”), and her husband, Mark Anliker, and Acting Branch Manager, Cullen Keller’s (“Keller,” and collectively with Chase and Anliker, the “Defendants”) Motion to Dismiss Plaintiff’s Second Amended Complaint (the “Motion”) (Doc. 35), which is fully briefed. For the reasons that follow, the Motion will be granted with prejudice.1 I. Background Plaintiff Alison York (“York”) filed this action on November 12, 2018. (Doc. 1) The initial complaint contained four counts: (1) discrimination in the making of a contract, (2) discrimination in a place of public accommodation, (3) common law conversion, and (4) intentional infliction of emotional distress. (Doc. 1 at 2) Defendants filed a motion to

1 Because it would not assist in resolution of the instant issues, the Court finds the pending motion is suitable for decision without oral argument. See L.R. Civ. 7.2(f); Fed. R. Civ. P. 78(b); Partridge v. Reich, 141 F.3d 920, 926 (9th Cir. 1998). dismiss (Doc. 22) which the Court granted (Doc. 27). The Court dismissed all four claims and gave Plaintiff an opportunity to amend her complaint. On August 30, 2019, Plaintiff timely filed her first amended complaint, which contained two counts: (1) violation of 42 U.S.C. § 1985(3) conspiracy by private individuals to violate civil rights, and (2) breach of the covenant of good faith and fair dealing. (Doc. 28) The parties met and conferred as required prior to the filing of any Rule 12(b) motion and they stipulated that Plaintiff could amend her first amended complaint to cure the deficiencies on her first count and dismiss her second count. (Docs. 32) The Court granted the stipulation and ordered Plaintiff to file a second amended complaint. (Doc. 33) Plaintiff filed such Second Amended Complaint (the “SAC”), which is the operative complaint in this case. (Doc. 34) The parties have met and conferred prior to Defendants filing their Motion but they could not agree on a permissible amendment to cure the alleged deficiencies in the SAC. (Doc. 35 at 3) II. Standard of Review Rule 8(a)(2) requires a “short and plain statement of the claim showing that the pleader is entitled to relief,” so that the defendant has “fair notice of what the … claim is and the grounds upon which it rests.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007) (internal quotations omitted). Also, a complaint must contain sufficient factual matter, which, if accepted as true, states a claim to relief that is “plausible on its face.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). Facial plausibility exists if the pleader pleads factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged. Id. Plausibility does not equal “probability,” but plausibility requires more than a sheer possibility that a defendant acted unlawfully. Id. “Where a complaint pleads facts that are ‘merely consistent with’ a defendant’s liability, it ‘stops short of the line between possibility and plausibility of entitlement to relief.’” Id. (citing Twombly, 550 U.S. at 557). Although a complaint attacked for failure to state a claim does not need detailed factual allegations, the pleader’s obligation to provide the grounds for relief requires “more than labels and conclusions, and a formulaic recitation of the elements of a cause of action will not do.” Twombly, 550 U.S. at 555 (internal citations omitted). Rule 8(a)(2) “requires a ‘showing,’ rather than a blanket assertion, of entitlement to relief. Without some factual allegation in the complaint, it is hard to see how a claimant could satisfy the requirement of providing not only ‘fair notice’ of the nature of the claim, but also ‘grounds’ on which the claim rests.” Id. (citing 5 C. Wright & A. Miller, Federal Practice and Procedure § 1202, pp. 94, 95 (3d ed. 2004)). Thus, Rule 8’s pleading standard demands more than “an unadorned, the-defendant-unlawfully-harmed-me accusation.” Iqbal, 556 U.S. at 678 (citing Twombly, 550 U.S. at 555). In deciding a motion to dismiss the Court must construe the facts alleged in the complaint in the light most favorable to the drafter of the complaint and must accept all well-pleaded factual allegations as true. OSU Student Alliance v. Ray, 699 F.3d 1053, 1061 (9th Cir. 2012); Shwarz v. United States, 234 F.3d 428, 435 (9th Cir. 2000). Nonetheless, the Court does not have to accept as true a legal conclusion couched as a factual allegation. Papasan v. Allain, 478 U.S. 265, 286 (1986). III. Analysis Plaintiff alleges that on March 24, 2018, she went through the drive-through window of the Chase bank location at 28523 N. El Mirage, Peoria, Arizona 85283 (the “Branch”). (Doc. 34 at 3, ¶ 10) She sought to make two credit card payments and withdraw $1,800.00 from her checking account. (Doc. 34 at 3, ¶ 10) She did not intend to enter the bank and was wearing “her dress that she does not wear in public . . . her hair covered in an African-style head wrap.” (Doc. 34 at 3–4, ¶ 10) York presented her Arizona driver’s license and Chase Slate credit card to Anliker. (Doc. 34 at 4, ¶ 11) She also filled out a withdrawal form, providing different addresses for the billing and mailing address. (Doc. 34 at 4, ¶ 11) Following an alleged twenty-minute wait, Keller came to the window and asked Plaintiff to come into the Branch to verify her identity. (Doc. 34 at 4, ¶ 12) Plaintiff stated she was not dressed to be in public and Keller assured her that her appearance was fine to enter the Branch. (Doc. 34 at 4, ¶ 12) Once inside the Branch, Keller waived York over to his desk and asked how he could be of help. (Doc. 34 at 4, ¶ 13) York repeated what she was there for and Keller transferred money from York’s checking account to her credit cards. (Doc. 34 at 4, ¶ 13) Keller informed York that she needed to get her $1,800.00 withdrawal from Anliker. (Doc. 34 at 4, ¶ 13) Anliker was bothered by the identification of York and Keller pulled up and printed York’s signature card and gave it to Anliker. (Doc. 34 at 5, ¶ 14) Anliker allegedly made some comments that “she had the right to refuse service” and that York needed to go to another branch. (Doc. 34 at 5–6, 15) York also allegedly leaned on the counter and an object fell, which allegedly prompted Anliker to scream at York and “embarrass” and “humiliate her in the Branch full of customers.” (Doc. 34 at 6, ¶ 15) Keller then printed out a copy of York’s driver’s license and Chase’s verification guide and brought it to Anliker. (Doc. 34 at 6, ¶ 16) Keller allegedly apologized for Anliker’s behavior, not for the delay, and proceeded to verify Plaintiff’s identity at his desk. (Doc. 34 at 6, ¶ 16) Keller informed York that someone had recently fraudulently stolen $4,500.00 from the Branch. (Doc. 34 at 6–7, ¶ 16) Plaintiff alleges that she then felt humiliated, disgusted, and racially profiled after hearing that comment. (Doc. 34 at 7, ¶16) Keller then allegedly apologized again for Anliker’s behavior and stated he could not override her. (Doc. 34 at 7, ¶ 17) Anlike

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York v. JPMorgan Chase Bank NA, (D. Ariz. 2020).

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