Yolanda Taylor, Catina Smith, Cynthia Smith, and Vernaon Taylor, Individually and On Behalf of Delores Jean Bogan (D) v. Nexion Health at Pierremont, Inc., D/B/A Pierremont Healthcare Center – Shreveport, University

Louisiana Court of Appeal·Decided December 14, 2022·No. 54,802-CA 54,803-CA (Consolidated Cases)·Published

Opinion

Judgment rendered December 14, 2022.

Application for rehearing may be filed within the delay allowed by Art. 2166, La. C.C.P.

No. 54,802-CA

No. 54,803-CA

(Consolidated Cases)

COURT OF APPEAL

SECOND CIRCUIT

STATE OF LOUISIANA

*****

YOLANDA TAYLOR, CATINA Plaintiffs-Appellees SMITH, CYNTHIA SMITH, AND VERNAON TAYLOR, INDIVIDUALLY AND ON BEHALF OF DELORES JEAN BOGAN (D)

versus

NEXION HEALTH AT Defendants-Appellants PIERREMONT, INC., D/B/A PIERREMONT HEALTHCARE CENTER - SHREVEPORT, UNIVERSITY

*****

Appealed from the

First Judicial District Court for the Parish of Caddo, Louisiana Trial Court No. 596,655 and 620,077

Honorable Craig O. Marcotte, Judge

*****

CARAWAY LEBLANC, LLC Counsel for Appellants, By: Ann Marie LeBlanc Nexion Health at Pierremont, Inc., D/B/A

Pierremont Healthcare

Center

WALTER CLAWSON Counsel for Appellants, Louisiana Patient’s

Compensation Fund &

Louisiana Patient’s

Compensation Fund

Oversight Board

PATRICK R. JACKSON, APLC Counsel for Appellees By: Patrick R. Jackson Ryan Goodwin

*****

Before MOORE, STONE, and THOMPSON, JJ.

THOMPSON, J.

This loss of chance of survival case arises from the alleged delay of appropriate medical treatment by a hospital due to the unconscious patient arriving from a nursing and rehabilitation center at the emergency room with the medical chart of a different patient. With treatment being partially based on the incorrect information provided, the treating physicians were prevented from having access to the most accurate and pertinent medical history of the patient, which resulted in a delay of the most beneficial treatment for her complex medical history. A medical review panel concluded the nursing facility breached the standard of care by sending the patient with the wrong chart, with the result that the hospital was unaware of the woman’s name or patient history for a period of time. A jury found the nursing facility liable for $150,000 in damages for the patient’s lost chance of survival, and the defendants now appeal. For the following reasons, we affirm the jury’s verdict and damage award.

FACTS AND PROCEDURAL HISTORY On September 8, 2015, Delores Jean Bogan (“Bogan”) was admitted to Nexion Health at Pierremont, Inc. d/b/a Pierremont Healthcare Center (“Pierremont”) for rehabilitation. Bogan was 64 years old and had been in ill health, including dialysis for a number of years. In October, 2015, Bogan received four stents in her cardiac arteries at Willis-Knighton Hospital. On October 15, 2015, Bogan went to University Health-Shreveport/LSU (“LSU”) because she was having chest pain. She was informed that she needed a left heart catheterization (“LHC”) after experiencing non-ST elevation myocardial infarction (“STEMI”). Bogan declined to have the

LHC surgery that day at LSU and told the doctor she would seek a second opinion from her cardiologist, who was more familiar with her medical history. There was evidence presented at trial that Bogan missed a follow- up appointment with her cardiologist and did not have the procedure.

On November 16, 2015, Bogan collapsed at Pierremont and was unresponsive at 5:41 a.m. The records reflect that by 6:16 or 6:24 a.m. medical personnel were able to obtain a pulse, and she was transported to and arrived at LSU at 6:30 a.m. Pierremont sent Bogan to LSU with the chart of a different patient, that of an 89-year-old woman. The medical review panel found, and Pierremont admits, that sending the incorrect chart with the unconscious Bogan was a breach of the standard of care.

After Bogan was transported to LSU, Pierremont called two of Bogan’s daughters, Yolanda Taylor (“Taylor”) and Cynthia Smith (“Smith”), and informed them that their mother had collapsed and been taken to LSU. Both women arrived at LSU approximately 30 minutes later and were told that their mother was not a patient at the hospital, confusion which resulted from Bogan being identified as the 89-year-old woman whose chart had accompanied Bogan. At some point during the morning, LSU realized that it had the incorrect paperwork and admitted Bogan as a “Jane Doe.” As described below, Bogan’s daughters testified that they later returned to LSU and were reunited with their mother.

The parties disagree about the timeline of Bogan’s treatment for the remainder of the morning at LSU, particularly the time at which doctors at LSU knew Bogan’s name and medical history. Once in the ER, Bogan had

blood work drawn and a bedside chest x-ray. At 8:47 a.m., the following note was added to Bogan’s chart by her treating physicians:

Upon further investigation due to inconsistencies with PE and patient’s chart, appears that NH sent wrong paperwork with patient and given her unresponsiveness was not able to verify identity. Patient initially charted and treated based on wrong data. This was corrected and noted that patient with recent Stents and Hx of cardiac disease, also 64 yo, not 89 yo.

Cardiology reassessed situation and plan for emergent LHC.

Before noon on November 16, 2015, Bogan was taken to the catheterization (“cath”) lab and underwent an LHC, during which she experienced heart arrythmias that required she be shocked and a pacemaker was used. The next day, on November 17, 2015, Bogan passed away at LSU.

Bogan’s four children, Yolanda Taylor, Catina Smith, Cynthia Smith, and Vernaon Taylor (collectively, “plaintiffs”), brought a medical malpractice complaint with the Patient’s Compensation Fund against Pierremont. The Medical Review Panel met on August 7, 2019, and rendered an opinion finding that Pierremont breached the standard of care. However, the panel found that the breach of the standard of care did not affect Bogan’s treatment and ultimate outcome. On November 21, 2019, plaintiffs filed suit against Pierremont, and at the jury trial on this matter, the following testimony was adduced.

Taylor testified that Pierremont called her at about 6 a.m. to tell her that her mother had collapsed. She went to LSU and arrived approximately 35 minutes later. She was met by Smith, who informed her that LSU said Bogan was not a patient there. Taylor immediately left LSU and went to Pierremont. Pierremont informed her, sometime between 6:45 a.m. and 7:30

a.m., that Bogan was at LSU but registered as a Jane Doe. Taylor stated that she was estimating all of her timeline of that morning because she was not paying attention to the exact times that everything occurred. Taylor then returned to the hospital and met up with her sister. She testified that Bogan was a mother of four and a grandmother of 12, all of whom she loved dearly. She testified that her mother was active, social, and very involved in her church. She testified how much the family misses Bogan and what her loss has meant to the family.

Smith testified that she received a phone call from Pierremont around 6 a.m. and drove to LSU. She arrived about 30 minutes later, and the hospital told her that her mother was not there. Smith stated that at some point, the nurse at LSU told her that they had found her mother. She was unable to describe how and when they discovered Bogan was there more specifically. Smith testified that she was not able to estimate the specific time when these events occurred but under cross-examination testified that it could have been between 6:50 a.m. and 7:00 a.m.

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Yolanda Taylor, Catina Smith, Cynthia Smith, and Vernaon Taylor, Individually and On Behalf of Delores Jean Bogan (D) v. Nexion Health at Pierremont, Inc., D/B/A Pierremont Healthcare Center – Shreveport, University, (La. Ct. App. 2022).

Yolanda Taylor, Catina Smith, Cynthia Smith, and Vernaon Taylor, Individually and On Behalf of Delores Jean Bogan (D) v. Nexion Health at Pierremont, Inc., D/B/A Pierremont Healthcare Center – Shreveport, University (Yolanda Taylor, Catina Smith, Cynthia Smith, and Vernaon Taylor, Individually and On Behalf of Delores Jean Bogan (D) v. Nexion Health at Pierremont, Inc., D/B/A Pierremont Healthcare Center – Shreveport, University) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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