HADLOCK, C. J.
Petitioner seeks judicial review of a default final order of the Oregon Medical Board (the board) that revoked petitioner’s license to practice medicine and assessed a civil penalty. Petitioner argues that the board erred when it denied petitioner’s motion to reschedule his disciplinary hearing without first holding a hearing on his motion before the administrative law judge (ALJ). We conclude that the board was required by OAR 137-003-0670(2) to hold a hearing before the ALJ on petitioner’s motion.1 Because we reverse and remand based on that procedural error, we do not reach petitioner’s assignment of error addressing the merits of the board’s denial of petitioner’s motion to reschedule. Accordingly, we reverse and remand for further proceedings.
The relevant facts are procedural. In December 2011, the board issued an Order for Emergency Suspension of petitioner’s medical license. A month later, the board issued a Complaint and Notice of Proposed Disciplinary Action. Petitioner timely requested a hearing, and the board consolidated the two proceedings for a contested case hearing. Petitioner obtained counsel to represent him, and counsel participated in a prehearing conference scheduling the contested case hearing for June 18 to 21, 2012.
In May 2012, the board issued an Amended Complaint and Notice of Proposed Disciplinary Action that asserted additional allegations of misconduct. After receiving the amended complaint, the ALJ held another prehear-ing conference with the parties’ counsel, rescheduling the contested case hearing for August 13 to 16, 2012. Following that conference, in mid-June, petitioner’s counsel withdrew [3]*3from representing petitioner and provided the ALJ and the board with petitioner’s mailing address in Oregon City.
On August 6, 2012, one week before the scheduled hearing, petitioner requested that the ALJ postpone the hearing 60 days. He informed the ALJ that his attorney had withdrawn because he could not pay him, that recently he had obtained a loan to rehire his attorney, but that his attorney was no longer available on the scheduled hearing dates. The ALJ denied petitioner’s postponement request because petitioner had waited until one week prior to the hearing to make his request when, in the intervening six weeks since his attorney withdrew, he had not made a similar request, had not advised of his efforts to secure new representation, and had not called in for a status conference that had been scheduled for July 9.
When the hearing started on August 13 at 9:00 a.m., petitioner was not present. The ALJ entered a default against petitioner approximately 20 minutes later when petitioner could not be reached. Before the board issued its default final order, petitioner, through his rehired counsel, moved to reschedule the hearing. Petitioner argued that the hearing should be rescheduled because he had good cause for not appearing at 9:00 a.m. According to petitioner, he believed that he could arrive midmorning that day because the board would be going first with witnesses that petitioner knew had been called to appear in the morning, and he planned to arrive later to participate as best he could over the four-day hearing. Petitioner asserts that he never received a document informing him that he could be defaulted for failing to appear at 9:00 a.m. Petitioner also stated that he had called at 10:00 a.m. to confirm the location, at which time he was told that the hearing was “over” because he had not been there at 9:00 a.m.
In a default final order issued in October 2012, the board denied petitioner’s motion to reschedule. As relevant on review, the board stated as follows with respect to petitioner’s motion to reschedule the hearing:
“OAR 137-003-0075(2) provides that: ‘If the party failed to appear at the hearing and, before issuing a final order by default, the agency finds that the failure of the party [4]*4to appear was caused by circumstances beyond the party’s reasonable control, the agency may not issue a final order by default under section (l)(c) of this rule but shall schedule a new hearing.’ In this case, the facts are not in dispute, so there is no need to schedule a hearing on the reasons for Licensee’s failure to appear, see OAR 137-003-0670(2). The issue is whether Licensee has articulated ‘good cause’ to explain his decision not to attend the hearing, which began at 9:00 am on August 13, 2012[.] *** The Board does not find that Licensee’s failure to appear is attributable to good cause or to circumstances that were beyond Licensee’s reasonable control. When Licensee submitted his request to postpone the hearing on August 6, 2012, he represented that he now had funds to rehire his attorney, but the attorney was no longer available for the August 13 - 16 scheduled hearing. The Board concludes that Licensee had the ability to confer with his legal counsel, and suffered under no misunderstanding when the hearing was to begin. Neither did he encounter any unexpected circumstances that prevented his appearance at the hearing on August 13, 2012, at 9:00 am. He had notice, and made the decision not to appear at the time and place specified in the notice of hearing. And he had been informed on May 17, 2012 [in the Amended Complaint], that his failure to appear at any hearing scheduled by the Board ‘will constitute waiver of the right to a contested case hearing and will result in a default order.’”
As quoted above, the board articulated that it did not schedule a hearing on petitioner’s motion to reschedule because “the facts are not in dispute.”
On review, petitioner points out that OAR 137-003-0670(2) provides that, “[i]f the reasons for the party’s failure to appear are in dispute, the administrative law judge shall schedule a hearing on the reasons for the party’s failure to appear.” Petitioner argues that the board applied an incorrect legal standard when it failed to schedule a hearing because “reasons” are not the same as “facts” and the board did dispute several of his “reasons” for failing to appear.
The board responds that “the rule required the board determine, as a factual matter, whether there was any dispute over petitioner’s reasons for not appearing at the hearing,” and that the board correctly stated and applied that [5]*5standard. (Emphasis in original.) The board also responds that petitioner’s reasons were not in dispute — that is, the board accepted petitioner’s reasons, but only concluded, as a legal matter, that those reasons did not establish “good cause.”
The rule at issue provides:
“If the party failed to appear at the hearing and, before issuing a final order by default, the agency or administrative law judge finds that the party had good cause for not appearing, the agency or administrative law judge may not issue a final order by default under section (l)(c) of this rule. In this case, the administrative law judge shall schedule a new hearing. If the reasons for the party’s failure to appear are in dispute, the administrative law judge shall schedule a hearing on the reasons for the party’s failure to appear.”
OAR 137-003-0670(2) (emphasis added). Thus, the rule provides that a person may be excused for having failed to appear at a hearing if the person had good cause for not appearing. When the reasons for failing to appear are in dispute, the person is entitled to a hearing regarding those reasons.
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HADLOCK, C. J.
Petitioner seeks judicial review of a default final order of the Oregon Medical Board (the board) that revoked petitioner’s license to practice medicine and assessed a civil penalty. Petitioner argues that the board erred when it denied petitioner’s motion to reschedule his disciplinary hearing without first holding a hearing on his motion before the administrative law judge (ALJ). We conclude that the board was required by OAR 137-003-0670(2) to hold a hearing before the ALJ on petitioner’s motion.1 Because we reverse and remand based on that procedural error, we do not reach petitioner’s assignment of error addressing the merits of the board’s denial of petitioner’s motion to reschedule. Accordingly, we reverse and remand for further proceedings.
The relevant facts are procedural. In December 2011, the board issued an Order for Emergency Suspension of petitioner’s medical license. A month later, the board issued a Complaint and Notice of Proposed Disciplinary Action. Petitioner timely requested a hearing, and the board consolidated the two proceedings for a contested case hearing. Petitioner obtained counsel to represent him, and counsel participated in a prehearing conference scheduling the contested case hearing for June 18 to 21, 2012.
In May 2012, the board issued an Amended Complaint and Notice of Proposed Disciplinary Action that asserted additional allegations of misconduct. After receiving the amended complaint, the ALJ held another prehear-ing conference with the parties’ counsel, rescheduling the contested case hearing for August 13 to 16, 2012. Following that conference, in mid-June, petitioner’s counsel withdrew [3]*3from representing petitioner and provided the ALJ and the board with petitioner’s mailing address in Oregon City.
On August 6, 2012, one week before the scheduled hearing, petitioner requested that the ALJ postpone the hearing 60 days. He informed the ALJ that his attorney had withdrawn because he could not pay him, that recently he had obtained a loan to rehire his attorney, but that his attorney was no longer available on the scheduled hearing dates. The ALJ denied petitioner’s postponement request because petitioner had waited until one week prior to the hearing to make his request when, in the intervening six weeks since his attorney withdrew, he had not made a similar request, had not advised of his efforts to secure new representation, and had not called in for a status conference that had been scheduled for July 9.
When the hearing started on August 13 at 9:00 a.m., petitioner was not present. The ALJ entered a default against petitioner approximately 20 minutes later when petitioner could not be reached. Before the board issued its default final order, petitioner, through his rehired counsel, moved to reschedule the hearing. Petitioner argued that the hearing should be rescheduled because he had good cause for not appearing at 9:00 a.m. According to petitioner, he believed that he could arrive midmorning that day because the board would be going first with witnesses that petitioner knew had been called to appear in the morning, and he planned to arrive later to participate as best he could over the four-day hearing. Petitioner asserts that he never received a document informing him that he could be defaulted for failing to appear at 9:00 a.m. Petitioner also stated that he had called at 10:00 a.m. to confirm the location, at which time he was told that the hearing was “over” because he had not been there at 9:00 a.m.
In a default final order issued in October 2012, the board denied petitioner’s motion to reschedule. As relevant on review, the board stated as follows with respect to petitioner’s motion to reschedule the hearing:
“OAR 137-003-0075(2) provides that: ‘If the party failed to appear at the hearing and, before issuing a final order by default, the agency finds that the failure of the party [4]*4to appear was caused by circumstances beyond the party’s reasonable control, the agency may not issue a final order by default under section (l)(c) of this rule but shall schedule a new hearing.’ In this case, the facts are not in dispute, so there is no need to schedule a hearing on the reasons for Licensee’s failure to appear, see OAR 137-003-0670(2). The issue is whether Licensee has articulated ‘good cause’ to explain his decision not to attend the hearing, which began at 9:00 am on August 13, 2012[.] *** The Board does not find that Licensee’s failure to appear is attributable to good cause or to circumstances that were beyond Licensee’s reasonable control. When Licensee submitted his request to postpone the hearing on August 6, 2012, he represented that he now had funds to rehire his attorney, but the attorney was no longer available for the August 13 - 16 scheduled hearing. The Board concludes that Licensee had the ability to confer with his legal counsel, and suffered under no misunderstanding when the hearing was to begin. Neither did he encounter any unexpected circumstances that prevented his appearance at the hearing on August 13, 2012, at 9:00 am. He had notice, and made the decision not to appear at the time and place specified in the notice of hearing. And he had been informed on May 17, 2012 [in the Amended Complaint], that his failure to appear at any hearing scheduled by the Board ‘will constitute waiver of the right to a contested case hearing and will result in a default order.’”
As quoted above, the board articulated that it did not schedule a hearing on petitioner’s motion to reschedule because “the facts are not in dispute.”
On review, petitioner points out that OAR 137-003-0670(2) provides that, “[i]f the reasons for the party’s failure to appear are in dispute, the administrative law judge shall schedule a hearing on the reasons for the party’s failure to appear.” Petitioner argues that the board applied an incorrect legal standard when it failed to schedule a hearing because “reasons” are not the same as “facts” and the board did dispute several of his “reasons” for failing to appear.
The board responds that “the rule required the board determine, as a factual matter, whether there was any dispute over petitioner’s reasons for not appearing at the hearing,” and that the board correctly stated and applied that [5]*5standard. (Emphasis in original.) The board also responds that petitioner’s reasons were not in dispute — that is, the board accepted petitioner’s reasons, but only concluded, as a legal matter, that those reasons did not establish “good cause.”
The rule at issue provides:
“If the party failed to appear at the hearing and, before issuing a final order by default, the agency or administrative law judge finds that the party had good cause for not appearing, the agency or administrative law judge may not issue a final order by default under section (l)(c) of this rule. In this case, the administrative law judge shall schedule a new hearing. If the reasons for the party’s failure to appear are in dispute, the administrative law judge shall schedule a hearing on the reasons for the party’s failure to appear.”
OAR 137-003-0670(2) (emphasis added). Thus, the rule provides that a person may be excused for having failed to appear at a hearing if the person had good cause for not appearing. When the reasons for failing to appear are in dispute, the person is entitled to a hearing regarding those reasons.
As noted above, the board and petitioner disagree about the meaning of the word “reasons” as used in that context. The board asserts that a hearing is required only if there is a dispute over facts (essentially equating “reasons” and “facts”); petitioner argues that a dispute over reasons can require a hearing even when the facts are not in dispute (necessarily contending that “reasons” means something other than “facts”). We need not resolve that dispute in this case, however, because, under any plausible interpretation of the rule, petitioner was entitled to a hearing on his motion to reschedule the disciplinary hearing. Here, the facts related to petitioner’s failure to appear at the disciplinary hearing were in dispute and petitioner was, therefore, entitled to a hearing, regardless of whether “reasons” means “facts,” as the board argues, or, something different.
First, petitioner asserts that he assessed whether he had to be present at 9:00 a.m. on the first day of hearing “without the benefit of counsel.” The board found, however, that petitioner “had the ability to confer with his [6]*6legal counsel” on that point. Thus, there is a dispute about whether petitioner had the benefit of legal counsel regarding his obligation to appear at the hearing. Second, petitioner asserts that he reasonably believed that the hearing would take place over four days (as he had been notified) and he could appear midmorning on the first day without risking default, because the board would still be presenting its witnesses. The board found, to the contrary, that petitioner “made the decision not to appear at the time and place specified in the notice of hearing” and had been informed that his failure to appear would result in default. Thus, the board at least implicitly rejected petitioner’s factual assertion that he believed, in good faith, that he could appear midmorning on the first of the four days scheduled for the hearing because the hearing would be ongoing at that time. Those two disputes of facts are sufficient to entitle petitioner to a hearing under OAR 137-003-0670(2) even if, as the board argues, the word “reasons,” as used in that rule, means “facts.”
The concurrence would reach the parties’ argument over whether “reasons” means something different than “facts” because, the concurrence explains, the board asked and answered the wrong question — whether the facts related to petitioner’s failure to appear were in dispute — when OAR 137-003-0670(2) demands that the agency answer whether the reasons for the failure to appear are in dispute. However, because the resolution of this case does not require answering that question, we should not do so.
Having concluded that the board procedurally erred when it did not provide petitioner with a hearing before the ALJ, we must remand this matter for further proceedings if “the fairness of the proceedings or the correctness of the action may have been impaired” by that “failure to follow prescribed procedure.” ORS 183.482(7). Here, the fairness of the proceedings may have been impaired. Petitioner was entitled to have a hearing before a neutral ALJ on the reasons for his not appearing once the board disputed the facts articulated by petitioner. Instead, the board resolved those disputed factual issues in its own favor. Accordingly, we reverse and remand for further proceedings.
Reversed and remanded.