XNA, Corp. D/B/A Super 8 by Wyndham v. Armani Williams

Court of Appeals of Texas·Decided July 3, 2024·No. 07-23-00251-CV·Published

Opinion

In The

Court of Appeals

Seventh District of Texas at Amarillo

No. 07-23-00251-CV

XNA CORP. D/B/A SUPER 8 BY WYNDHAM, APPELLANT V.

ARMANI WILLIAMS, APPELLEE

On Appeal from the County Court at Law No. 3 Lubbock County, Texas

Trial Court No. 2020-576,575, Honorable Benjamin A. Webb, Presiding

July 3, 2024

MEMORANDUM OPINION

Before QUINN, C.J., and DOSS and YARBROUGH, JJ.

Appellant, XNA Corp. d/b/a Super 8 by Wyndham (“XNA”), appeals from a jury award, which includes exemplary damages, for allowing a thief to enter the hotel room of Appellee, Armani Williams. XNA raises the following issues: (1) Williams’s case sounded in premises liability only and a finding of negligence by the jury was improper; (2) XNA’s identification of an unidentified responsible third party precluded the award of exemplary damages; (3) the trial court erred by submitting the question of exemplary damages to

the jury; (4) the jury’s exemplary damages award was excessive; and (5) the trial court erred in excluding XNA’s police officer witness. We conditionally affirm.

BACKGROUND

In January 2020, Armani Williams checked into the Super 8 at 501 Avenue Q, in Lubbock, Texas. At some point, Williams left his room to have dinner with friends. He left the majority of his belongings in the room, including a fanny pack with $10,000 in cash, and valuable electronic equipment.1 While Williams was at dinner, a “glitch” occurred in the hotel’s computer system which prevented the hotel staff from viewing what rooms were already occupied. Despite there being a paper backup system containing Williams’s information and room number, a staff member, aware of the “glitch” and without consulting the paper backup, checked an arriving guest into Williams’s room. The staff member also neglected to check the guest’s identification, and she did not write down his name or any other information to identify him. The guest, after going to Williams’s room, returned to the front desk and told the staff member the room was already occupied. She then gave the guest a new key to a new room.

When Williams returned from dinner, he found his room ransacked and the cash and the electronic equipment missing. Williams went to the front desk to report the incident, but the hotel staff refused to divulge the identity of the other guest. Williams called the Lubbock Police, and an investigator came to the scene. Hotel staff did not reveal the identity of the other guest to the investigator, and he was unable to locate the

1 Williams was in the process of moving between apartments and brought his most valued possessions with him to the hotel.

guest or locate Williams’s belongings. Williams then sued XNA for negligence based on its granting access to his room to the unknown guest.

At trial, a jury awarded Williams the value of his stolen possessions in the amount of $11,900, and exemplary damages in the amount of $75,000. This appeal followed.

ANALYSIS

ISSUE ONE—NATURE OF THE NEGLIGENCE CLAIM

XNA’s first issue argues Williams’s negligence claim was in fact a premises liability claim, and Williams’s failure to submit a question on premises liability was fatal to his recovery. Williams argues the issuance of a key to his room to a stranger is a negligent activity, and therefore submission of a premises liability question to the jury was improper. We agree with Williams.

Whether the condition that allegedly caused the plaintiff’s injury is a premises defect is a legal question, which we review de novo. United Scaffolding, Inc. v. Levine, 537 S.W.3d 463, 469 (Tex. 2017) (citations omitted). In a negligent-activity case, a property owner or occupier must “do what a person of ordinary prudence in the same or similar circumstances would have . . . done,” whereas a property owner or occupier in a premises liability case must “use ordinary care to reduce or eliminate an unreasonable risk of harm created by a premises condition which the owner or occupier [of land] knows about or in the exercise of ordinary care should know about.” Levine, 537 S.W.3d at 471 (quoting Timberwalk Apartments, Partners, Inc. v. Cain, 972 S.W.2d 749, 753 (Tex. 1998)). When distinguishing between a negligent activity and a premises defect, the focus is on whether the injury occurred by or as a contemporaneous result of the activity

itself—a negligent activity—or rather by a condition created by the activity—a premises defect. Sampson v. Univ. of Tex. at Austin, 500 S.W.3d 380, 388 (Tex. 2016).

The gravamen of Williams’s claim is XNA’s employee negligently issued a key to his room to a stranger, which allowed the stranger to rob him. Williams does not complain about the condition of the premises—he is not asserting the security on the premises was inadequate or there was some defect with the door to his room which permitted access to the wrong person. The only complaint is the access was given to the wrong person, which access was controlled exclusively by XNA.

Nonetheless, XNA claims Texas Law requires the submission of all claims dealing with inadequate security as premises liability cases. For this proposition, it cites Timberwalk Apartments, 972 S.W.2d at 749, and Del Lago Partners v. Smith, 307 S.W.3d 762 (Tex. 2010). In Timberwalk, the Texas Supreme Court declared “[a] complaint that a landowner failed to provide adequate security against criminal conduct is ordinarily a premises liability claim.” Timberwalk Apartments, 972 S.W.2d at 753. Timberwalk involved a rape which occurred because an apartment complex did not provide devices to secure the sliding backdoor to the apartment’s balconies. Unlike Timberwalk, Williams’s complaint is not regarding the adequacy of security devices provided by XNA, but rather the granting of access to his room. Timberwalk is inapposite.

Del Lago involved a premises liability claim arising out of injuries sustained during a bar brawl at closing time. The fight broke out after “ninety minutes of heated altercations among intoxicated patrons,” and the question of premises liability was properly submitted to the jury because it was foreseeable a violent altercation between the bar patrons was

imminent. Id. at 767–69. The bar had “actual or constructive knowledge of any condition on the premises that poses an unreasonable risk of harm to invitees,” and it had “a duty to take whatever action is reasonably prudent to reduce or eliminate that risk.” Id. at 769 (quoting Corbin v. Safeway Stores, Inc., 648 S.W.2d 292, 295 (Tex. 1983)) (internal quotations omitted). Again, unlike the security complaint in Del Lago, Williams is not complaining there was inadequate security to prevent the damages he suffered: he is complaining the employee’s negligent act, which did not affect any condition of the premises, is the cause of his damages.2

XNA next argues, even if a security-related claim is not per se required to be submitted as a premises liability claim, the issuance of the room key to the wrong person was a form of “nonfeasance” and not a negligent activity. For support, XNA points to a recent decision of our sister court. In Engler v. Ritz-Carlton Hotel Co., during the performance of room cleaning services, hotel staff opened the door to a wedding party’s suite and left it unattended, and a stranger slipped into the suite. No. 05-22-00067-CV, 2023 Tex. App. LEXIS 2856, at *2 (Tex. App.—Dallas Apr. 28, 2023, no pet.) (mem. op.). Upon returning to the room, the staff found the stranger in the suite, but failed to ask him to use his room key to prove he belonged there. Id. at *16–17. After the cleaning staff departed, the stranger burglarized the wedding suite, stealing the jewelry, gifts, and other items intended for the wedding. Id. at *2–3. The wedding couple filed suit against the hotel based upon theories of negligence and premises liability, and the trial court granted a summary judgment in favor of the hotel dismissing their lawsuit. Id. at *3–6. Affirming

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