Wright v. Southwest Airlines Co.

315 Neb. 911
CourtNebraska Supreme Court
DecidedFebruary 9, 2024
DocketS-23-376
StatusPublished
Cited by4 cases

This text of 315 Neb. 911 (Wright v. Southwest Airlines Co.) is published on Counsel Stack Legal Research, covering Nebraska Supreme Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Wright v. Southwest Airlines Co., 315 Neb. 911 (Neb. 2024).

Opinion

Nebraska Supreme Court Online Library www.nebraska.gov/apps-courts-epub/ 02/09/2024 08:06 AM CST

- 911 - Nebraska Supreme Court Advance Sheets 315 Nebraska Reports WRIGHT V. SOUTHWEST AIRLINES CO. Cite as 315 Neb. 911

Kathryn Wright, appellant, v. Southwest Airlines Co. and Nebraska Department of Labor, appellees. ___ N.W.2d ___

Filed February 9, 2024. No. S-23-376.

1. Employment Security: Judgments: Appeal and Error. In an appeal from the appeal tribunal to the district court regarding unemployment benefits, the district court conducts the review de novo on the record, but on review by the Nebraska Court of Appeals or the Nebraska Supreme Court, the judgment of the district court may be reversed, vacated, or modified for errors appearing on the record. 2. Judgments: Appeal and Error. When reviewing a judgment for errors appearing on the record, the inquiry is whether the decision conforms to law, is supported by competent evidence, and is neither arbitrary, capri- cious, nor unreasonable. 3. Employment Security: Appeal and Error. The question of whether an employee was “discharged for misconduct connected with his or her work” under Neb. Rev. Stat. § 48-628.10 (Reissue 2021) is a mixed question of law and fact. 4. ____: ____. In analyzing whether an employee was discharged for misconduct connected with his or her work under Neb. Rev. Stat. § 48-628.10 (Reissue 2021), the historical facts and circumstances sur- rounding the discharge are questions of fact, but the ultimate question of whether, given those facts and circumstances, the employee’s mis- conduct is connected with work presents a question of law. 5. Judgments: Appeal and Error. An appellate court, in reviewing a district court judgment for errors appearing on the record, will not sub- stitute its factual findings for those of the district court where competent evidence supports those findings. 6. ____: ____. Whether a decision conforms to law is by definition a question of law, in connection with which an appellate court reaches a conclusion independent of that reached by the lower court. - 912 - Nebraska Supreme Court Advance Sheets 315 Nebraska Reports WRIGHT V. SOUTHWEST AIRLINES CO. Cite as 315 Neb. 911

7. Employment Security: Words and Phrases. “Misconduct,” for pur- poses of Neb. Rev. Stat. § 48-628.10 (Reissue 2021), includes behavior which evidences (1) wanton and willful disregard of the employer’s interests, (2) deliberate violation of rules, (3) disregard of standards of behavior which the employer can rightfully expect from the employee, or (4) negligence which manifests culpability, wrongful intent, evil design, or intentional and substantial disregard of the employer’s inter- ests or of the employee’s duties and obligations. 8. Employment Security. Misconduct connected with work is a breach of a duty owed to the employer, not to society in general.

Appeal from the District Court for Douglas County: Peter C. Bataillon, Judge. Affirmed.

Jon Rehm, of Rehm, Moore & Rehm, P.C., L.L.O., for appellant.

Gerald W. Pankonin, Katie S. Thurber, and Joel F. Green, of Nebraska Department of Labor, for appellee Nebraska Department of Labor.

Heavican, C.J., Miller-Lerman, Cassel, Stacy, Funke, Papik, and Freudenberg, JJ.

Papik, J. Southwest Airlines Co. (Southwest) terminated Kathryn Wright’s employment as a customer service agent after it con- cluded that, in her volunteer role on a workplace social com- mittee, she failed to keep adequate records of expenditures and spent committee funds for personal purposes. Wright’s subsequent application for unemployment insurance benefits was initially granted by a Nebraska Department of Labor (DOL) adjudicator, but that decision was overturned by the DOL appeal tribunal. The district court affirmed, finding that Wright was disqualified from receiving unemployment ben- efits for the week of the discharge and the 14 weeks thereafter because she was terminated “for misconduct connected with . . . her work” under Neb. Rev. Stat. § 48-628.10 (Reissue - 913 - Nebraska Supreme Court Advance Sheets 315 Nebraska Reports WRIGHT V. SOUTHWEST AIRLINES CO. Cite as 315 Neb. 911

2021). Wright appeals that decision. Because she does not identify any errors appearing on the record, we affirm. BACKGROUND DOL Adjudicator Finds Wright Qualified for Unemployment Benefits. Wright was employed as a customer service agent for Southwest. She was discharged from her employment follow- ing an internal disciplinary hearing. Wright filed a claim for unemployment insurance benefits. A DOL adjudicator con- ducted an investigation and issued a determination that Wright qualified for those benefits. DOL Appeal Tribunal Finds Wright Disqualified for Benefits. Southwest filed an administrative appeal of the adjudicator’s decision with the appeal tribunal. The matter was heard before an administrative law judge. According to testimony at the hearing, Wright was employed as a customer service agent for Southwest at its station in Omaha, Nebraska. Her job duties included working at the ticket counter, the gate, and the baggage service office. Wright testified that on a number of occasions, she was nominated by a coworker for an award in recognition of her exemplary job performance. However, Wright was discharged from her employment following an internal hearing related to her vol- unteer activities on Southwest’s “Culture Committee.” The appeal tribunal heard testimony that the Culture Committee was established to increase employee morale and retention at Southwest. Southwest flew Omaha employees who joined the Culture Committee to the company’s head- quarters and trained them to promote the company’s culture; Southwest paid employees for the time they spent in this training. Members of the Culture Committee, overseen by Southwest’s station manager, planned activities for employ- ees at their respective workplaces, such as holiday parties. Occasionally, Culture Committee members did tasks for the - 914 - Nebraska Supreme Court Advance Sheets 315 Nebraska Reports WRIGHT V. SOUTHWEST AIRLINES CO. Cite as 315 Neb. 911

committee on their personal time, for which they were not paid by Southwest. There was testimony before the appeal tribunal that Culture Committee activities were funded in part by contributions from Southwest headquarters and in part from contributions from local Southwest employees. For special events, Southwest would give the Culture Committee a certain amount of funds to use per employee. Southwest also supported the Culture Committee’s efforts to fundraise from employees by allowing the Culture Committee to keep proceeds from breakroom vend- ing machines stocked by the Culture Committee. According to the testimony at the hearing, when Wright joined the Culture Committee, she was authorized to use the bank card for a Culture Committee account. The bank card bore the names of both Wright’s supervisor and “Culture Committee.” The account for the bank card was funded by the voluntary contributions of local employees. Wright’s station manager testified that employee contributions to the Culture Committee were meant for “culture within the station and nothing else.” The station manager testified that in December 2021, he communicated to the Culture Committee members, including Wright, that “[t]his is money for the station” and explained the expectations for handling committee funds.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Ortega v. Albin
318 Neb. 331 (Nebraska Supreme Court, 2025)
Larrison v. Schubert
Nebraska Court of Appeals, 2024
Sedighi v. Schnackel Engineers
317 Neb. 890 (Nebraska Supreme Court, 2024)
Martin v. Martin
Nebraska Court of Appeals, 2024

Cite This Page — Counsel Stack

Bluebook (online)
315 Neb. 911, Counsel Stack Legal Research, https://law.counselstack.com/opinion/wright-v-southwest-airlines-co-neb-2024.