Wright v. Charles Schwab & Co., Inc.

CourtDistrict Court, N.D. California
DecidedNovember 20, 2020
Docket3:20-cv-05281
StatusUnknown

This text of Wright v. Charles Schwab & Co., Inc. (Wright v. Charles Schwab & Co., Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Wright v. Charles Schwab & Co., Inc., (N.D. Cal. 2020).

Opinion

1 2 3 4 5 6 7 8 UNITED STATES DISTRICT COURT 9 NORTHERN DISTRICT OF CALIFORNIA 10 San Francisco Division 11 ROBERT WRIGHT, on behalf of himself Case No. 20-cv-05281-LB and all others similarly situated, 12 Plaintiff, ORDER GRANTING MOTION TO 13 DISMISS v. 14 Re: ECF No. 17 CHARLES SCHWAB & CO., INC., 15 Defendant. 16 17 INTRODUCTION 18 This is a putative class action challenging a defect in Charles Schwab’s online trading platform 19 for stock transactions. The named plaintiff tried to close a “short” position in Royal Caribbean 20 stock, and Schwab’s automated system purchased the shares but did not close the short position, 21 resulting in a loss exceeding $10,000.1 The plaintiff’s relationship with Schwab (like all Schwab 22 customers) was governed by Schwab’s brokerage agreement. 23 The plaintiff, individually and on behalf of the putative class, sued Schwab for (1) negligence 24 (based on its defective trading system), (2) unjust enrichment (for the compensation Schwab 25 received from processing botched trades), and (3) violations of the unlawful and unfair prongs of 26 27 1 Compl. – ECF No. 1-1 at 3 (¶ 1), 7–9 (¶¶ 23–33). Citations refer to material in the Electronic Case 1 California’s Unfair Competition Law (“UCL”), Cal. Bus. & Prof. Code § 17200. Because the 2 parties have a brokerage agreement that governs their relationship, Schwab moved to dismiss the 3 claims on the grounds that the economic-loss rule bars the negligence claim, there is no 4 independent claim for unjust enrichment, there are no predicate claims for an “unlawful” UCL 5 claim, and there are no business practices plausibly establishing an “unfair” UCL claim. The court 6 grants the motion. 7 STATEMENT 8 Schwab is a registered broker-dealer with the U.S. Securities and Exchange Commission and 9 offers investment products and services, including online brokerage accounts that allow retail 10 customers to buy and sell stocks and other investments.2 11 The transactions here involve the named plaintiff’s shorting stocks. An investor shorts a stock 12 by borrowing stock shares and selling them, betting that the stock price will fall and that the 13 investor will be able to buy the stock later at a lower price (and retire the “borrowed” obligation at 14 a profit). An example: an investor borrows 100 shares of stock, sells them for $15 per share 15 (expecting that the share price will fall), the price falls to $10 per share, and the investor buys 100 16 shares at $10 per share and closes the short position at a profit.3 Schwab makes money from 17 transactions, including interest on the borrowed stock and other fees.4 18 The plaintiff alleges that Schwab’s online platform for buying and selling stocks 19 malfunctioned.5 On April 20, 2020, the plaintiff tried to close a short position on 6,300 shares of 20 Royal Caribbean stock. Schwab bought the replacement 6,300 shares to close the short position, 21 but did not actually close the short position. The plaintiff tried several times (by clicking the 22 “close” link) to close the short position, but each click resulted only in duplicate orders for the 23 purchase of the replacement 6,300 shares (at the market price). In total, the plaintiff clicked the 24 “close” link five times, resulting in the purchase of 31,500 shares, a $1.1 million margin balance, 25 26 2 Id. at 3–5 (¶¶ 1, 7–9). 3 Id. at 5–6 (¶¶ 11–12, 15). 27 4 Id. at 6 (¶ 18). 1 and ultimately, a loss exceeding $10,000. (The plaintiff engaged in after-hours trading to mitigate 2 the loss.6) The plaintiff had a similar experience on April 22, 2020.7 Schwab’s representative 3 explained then that Schwab was aware of the issue and had been working on it for several 4 months.8 5 The parties’ brokerage agreement allowed the plaintiff to buy and sell “certain securities, stock 6 options, and mutual funds” through his Schwab account.9 Under the agreement, an investor must 7 notify Schwab immediately if, among other things, the investor does not receive confirmation 8 about an order or its execution.10 By using the electronic platform, an investor “assume[s] any 9 added risk that may result from the lack of human review of [an] order in exchange for the reduced 10 commissions and potentially greater convenience of electronic trading.”11 An investor must 11 “exercise caution before placing all orders” and must call a Schwab representative to assist him if 12 he “wishes to change or cancel [a] market order. . . . Attempting to cancel and replace or change a 13 market order through the Electronic Services can result in the execution of duplicate orders, which 14 ultimately are [the investor’s] responsibility.12 Under the agreement, Schwab is not liable for 15 events outside of its direct control, including “bugs, errors, configuration problems of 16 incompatibility of computer hardware or software . . . .”13 17 18 6 Id. at 7–8 (¶¶ 24–27). 7 Id. at 9 (¶ 30). 19 8 Id. (¶ 31). 20 9 July 2019 Account Agreement, Ex. A to Landert Decl. – ECF No. 18-2 at 70 (¶ 1). The court considers the agreement under the contract under the incorporation-by-reference doctrine or by judicial 21 notice. Fed. R. Evid. 201(b); Knievel v. ESPN, 393 F.3d 1068, 1076 (9th Cir. 2005). The plaintiff cannot plead around a contract governing the parties’ relationship. See Wine Bottle Recycling, LLC v. 22 Niagara Sys. LLC, No. 12-1924-SC, 2013 WL 5402072, at *3–4 (N.D. Cal. Sept. 26, 2013) (dismissing a plaintiff’s fraud claim because it “is nothing more than Plaintiff’s attempt to plead a 23 contract claim in tort” and “permitting this work-around pleading would open the door to all manner of tort claims based only on . . . what the contract said”). 24 10 July 2019 Account Agreement, Ex. A to Landert Decl. – ECF No. 18-2 at 48 (¶ 31) (“You also agree 25 to notify us immediately if you . . . fail to receive a message that an order you initiated through the services has been received or executed[,] fail to receive an accurate written confirmation of an order or 26 its execution[, or] receive confirmation of an order that you did not place”). 11 Id. at 70–71 (¶ 2) (titled “Risks of Electronic Trading”). 27 12 Id. at 74 (¶ 9). 1 The court held a hearing on November 19, 2020 on Schwab’s motion to dismiss. All parties 2 consented to the undersigned’s jurisdiction.14 3 4 STANDARD OF REVIEW 5 A complaint must contain a “short and plain statement of the claim showing that the pleader is 6 entitled to relief” to give the defendant “fair notice” of what the claims are and the grounds upon 7 which they rest. Fed. R. Civ. P. 8(a)(2); Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007). A 8 complaint does not need detailed factual allegations, but “a plaintiff’s obligation to provide the 9 ‘grounds’ of his ‘entitlement to relief’ requires more than labels and conclusions, and a formulaic 10 recitation of the elements of a cause of action will not do. Factual allegations must be enough to 11 raise a claim for relief above the speculative level[.]” Twombly, 550 U.S. at 555 (cleaned up). 12 To survive a motion to dismiss, a complaint must contain sufficient factual allegations, which 13 when accepted as true, “‘state a claim to relief that is plausible on its face.’” Ashcroft v. Iqbal, 556 14 U.S. 662, 678 (2009) (quoting Twombly, 550 U.S. at 570).

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Bluebook (online)
Wright v. Charles Schwab & Co., Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/wright-v-charles-schwab-co-inc-cand-2020.