Woodfell v. Gateway Mortgage Group, LLC

CourtDistrict Court, S.D. West Virginia
DecidedJuly 13, 2020
Docket2:19-cv-00658
StatusUnknown

This text of Woodfell v. Gateway Mortgage Group, LLC (Woodfell v. Gateway Mortgage Group, LLC) is published on Counsel Stack Legal Research, covering District Court, S.D. West Virginia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Woodfell v. Gateway Mortgage Group, LLC, (S.D.W. Va. 2020).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF WEST VIRGINIA AT CHARLESTON

CATHERINE RENEA WOODFELL,

Plaintiff,

v. Civil Action No. 2:19-cv-00658

GATEWAY MORTGAGE GROUP, LLC,

Defendant.

MEMORANDUM OPINION AND ORDER

Pending is plaintiff’s motion to remand, filed October 7, 2019. I. Background This civil action was originally filed in the Circuit Court of Kanawha County, West Virginia on July 30, 2019 by plaintiff Catherine Renea Woodfell. The complaint alleges that on June 19, 2012, plaintiff secured a 30-year mortgage loan from defendant Gateway Mortgage Group, LLC for the principal amount of $62,349.00 with a 4.25% interest rate. Compl. ¶ 4. She used the loan to purchase a home in Elkview, West Virginia, where she still resides today. Id. ¶¶ 2, 4. The Federal Housing Administration (“FHA”) insured the loan under the “Single Family Housing Program,” which provides mortgage insurance and other incentives to encourage lenders to finance affordable loans to lower income borrowers. Id. ¶ 6(a)-(b). The FHA-backed loan provides special benefits, including loss mitigation provisions that require the lender or servicer to take alternative steps to avoid foreclosure in the event the borrower struggles to make payments. Id. ¶¶ 6–7. The parties allegedly incorporated these

provisions in the “Deed of Trust” and mortgage “Note” agreement. Id. ¶ 7(a). Plaintiff apparently made regular payments on the mortgage loan until November 2018, when she fell behind three months on her payments after losing a job in September 2018. Compl. ¶¶ 9–11. In a letter dated December 2, 2018, defendant

allegedly invited plaintiff to apply for assistance, but instead of following the contract’s requirement to cease foreclosure activity while the application was pending, the letter noted that “[u]ntil you are approved for an assistance program and all parties have executed the appropriate agreement and any other required documents, collection and/or foreclosure efforts will continue on your loan.” Id. ¶ 12. Plaintiff faxed her application on December 18, 2019 and submitted additional supporting materials on January 2, 2019. Id. ¶¶ 13–14. After receiving a letter from defendant on January 4, 2019 noting that it was closing plaintiff’s loss mitigation review because of missing documentation, plaintiff resubmitted her application that same day. Id. ¶¶ 15–16.

Defendant subsequently informed plaintiff that her application was complete. Compl. ¶ 19. Yet, in a March 1, 2019 letter defendant denied the request for assistance, noting that plaintiff had received a prior modification under the FHA’s Home Affordable Modification Program (“HAMP”)1 “within the last 24 months & property damage.” Id. ¶ 20(a). Plaintiff acknowledges that the FHA Single Family Housing Policy Handbook (“Handbook”) limits eligibility for FHA-HAMP if a modification was made within the last 24 months. Id. ¶ 20(d). The parties’ last

modification agreement is dated April 26, 2017. Id. ¶ 20(c). However, the Handbook also provides that a borrower must make three trial monthly payments prior to receiving a modification. Id. ¶ 20(d). Plaintiff reasons that had defendant provided plaintiff a trial payment plan on March 1, 2019, she would have been eligible for an FHA-HAMP modification. Id. ¶ 20(e).

Nevertheless, during a March 11, 2019 phone conversation defendant instructed plaintiff to resubmit her application, which she did as advised on March 13, 2019. Compl. ¶¶ 22-23. Defendant again requested additional documentation,

1 See 12 U.S.C. § 5219a. which plaintiff submitted via fax on April 1, 2019. Id. ¶¶ 23– 24. Nonetheless, defendant closed plaintiff’s application in a letter dated April 3, 2019 because it was “unable to complete a review due to missing documentation.” Id. ¶ 25(a). After defendant referred plaintiff’s loan to foreclosure on April 4,

2019, defendant contacted plaintiff on April 5, 2019 to request the additional documentation that plaintiff alleges she had already submitted on April 1, 2019 as well as new bank statements, which plaintiff submitted on April 9, 2019. Id. ¶¶27- 28. Despite these efforts, defendant’s letter of April 16, 2019 notified plaintiff that “foreclosure proceedings were underway.” Id. ¶ 29. Plaintiff received another letter dated April 25, 2019, stating that her request for assistance was complete, but defendant’s letter of May 23, 2019 denied her application again because of “Prior Mod/HAMP within the last 24 months” even though 24 months had passed since her previous modification. Id. ¶¶ 30–31.

In addition to failing to comply with loss mitigation provisions, defendant “repeatedly informed Plaintiff that once an account was 80 days past due, Gateway would not accept any payment of less than the full amount owed.” Compl. ¶ 33. Plaintiff alleges that this policy was inconsistent with the Handbook, which allows servicers to return a partial payment “if the loan is in default and the payment represents less than half the full amount due.” Id. ¶ 36. Plaintiff attempted to send $1,700.00 in payment during a January 10, 2019 phone call, but defendant instructed plaintiff not to make payment because it was less than the full amount due at the time, approximately

$2,215.88. Id. ¶36. On April 18, 2019, plaintiff sent a check for $2,769.85, allegedly the full amount owed by that date. Id. ¶ 37. Yet, defendant returned the check “because it was not enough to reinstate her loan.” Id.2 Finally, the complaint alleges that the Handbook requires a servicer to perform a visual inspection of the

property to determine the occupancy status of the home only if the loan is delinquent and the servicer could not otherwise reach the borrower by alternative method. Compl. ¶¶ 38–42. The servicer may only perform a visual inspection if it remains unable to confirm the occupancy status of the home after following up with the borrower by letter, telephone, or other communication. Id. Even after plaintiff communicated that she still resided in the home, defendant assessed a “Property Inspection Fee” on six occasions. Id. ¶ 43–47.

2 Although plaintiff alleges that $2,769.85 covered the five payments owed on the loan as of April 2019, defendant’s response did not specify or confirm the required amount owed. Compl. ¶ 37. In total, plaintiff brings claims of misrepresentations in debt collection in violation of the West Virginia Consumer Credit and Protection Act (“WVCCPA”), W. Va. Code § 46A-2-127, including informing plaintiff that foreclosure efforts would continue until a loss mitigation agreement was

approved and refusing to accept payment for less than the full amount due (Count I), unconscionable conduct in debt collection in violation of § 46A-2-128 (Count II), illegal debt collection in violation of § 46A-2-127(g) (Count III), and breach of contract for violating the Deed of Trust (Count IV). See Compl., Claims for Relief. Plaintiff seeks statutory civil penalties, actual damages, punitive damages, attorney fees and costs, a declaration that defendant breached the contract, and other equitable relief, including a set-off for accrued arrears and specific performance of the contract. Id.

Defendant, an Oklahoma corporation, was served a copy of the summons and complaint on August 13, 2019. Not. Removal ¶¶ 3, 7; id., Exs. A–B. On September 12, 2019, defendant removed the case to this court based on diversity jurisdiction. In its removal papers, defendant alleges that the complaint’s request for specific performance satisfies the amount in controversy requirement by itself, noting that the initial principal amount of the loan was $62,349.00 plus interest and as of April 2017 the outstanding loan balance was over $55,000.00. Not. Id. ¶ 12; id., Ex. D.

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Woodfell v. Gateway Mortgage Group, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/woodfell-v-gateway-mortgage-group-llc-wvsd-2020.