Wilson v. Wells Fargo Bank, N.A.

CourtDistrict Court, M.D. Alabama
DecidedApril 23, 2021
Docket1:19-cv-00645
StatusUnknown

This text of Wilson v. Wells Fargo Bank, N.A. (Wilson v. Wells Fargo Bank, N.A.) is published on Counsel Stack Legal Research, covering District Court, M.D. Alabama primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Wilson v. Wells Fargo Bank, N.A., (M.D. Ala. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF ALABAMA SOUTHERN DIVISION

CARRIE S. WILSON, ) ) Plaintiff, ) ) v. ) Case No. 1:19-cv-645-RAH-KFP ) [WO] WELLS FARGO BANK, N.A., ) ) Defendant. ) ) MEMORANDUM OPINION AND ORDER This is an employment discrimination and retaliation case. Carrie Wilson (“Wilson”) is a former retail banking branch manager for Wells Fargo Bank (“Wells Fargo”) in Ozark, Alabama who was fired from her job at Wells Fargo for allegedly falsifying documents in violation of company policy. In connection with her firing, Wilson claims that Wells Fargo discriminated and retaliated against her based on her race. Wilson brings suit against Wells Fargo under Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e, et seq. (“Title VII”) and Section 1981 of the Civil Rights Act of 1866, 42 U.S.C. § 1981 (“Section 1981”). Wells Fargo has filed a motion for summary judgment (Doc. 29) (“the motion”), Wilson a response (Doc. 32), and Wells Fargo a short reply, (Doc. 33), and therefore the motion is ripe for resolution. For good cause shown and for the reasons that follow, Wells Fargo’s motion is due to be granted. I. BACKGROUND

Wilson was hired at Wells Fargo in 2012 and was promoted to branch manager on November 13, 2016. (Doc. 29-2, p. 2.) As branch manager, she reported directly to James Redd, regional banking district manager for Wells Fargo. (Id.) Wilson, like other employees, was expected to follow all applicable accounting standards, legal requirements, and the company’s system of internal controls. (Id., p. 3.) The employment decision at issue in this case concerned Wells Fargo’s use of Deposit Technical Exception (“DTE”) worksheets. Sometimes, customer accounts are

opened without all documents required by governing banking regulations, such as marriage licenses, death certificates, and customer signatures. (Id.) When that happens, branch employees create a DTE worksheet, which allows the branch to document employee efforts to obtain the missing customer documentation. (Id.) During company audits, branches are assessed in categories including compliance with company standards, and a loss in points

is assessed when DTE worksheets are not in compliance with standards. (Id.) Sometime in early April 2018, both Ashley Knight (black female) and Mary Parkinson (white female), personal bankers who reported to Wilson at the Ozark branch, contacted Wells Fargo’s corporate employee relations department and lodged whistleblower complaints about Wilson. (Doc. 29-3, p. 2.) They each reported that during

a surprise company audit of the Ozark branch on March 23, 2018, Wilson intentionally entered false information (including false dates and follow up activities) on multiple DTE worksheets, all with the purpose of concealing from the auditors various noncompliance issues with the DTE worksheets. (Id.) These allegations were referred to the company’s internal investigations department which immediately began an investigation. (Doc. 29-3, p. 3.) After reviewing company records and conducting witness interviews, the investigators authored a report on May 15,

2018, that “confirmed falsification of bank records in this case” and recommended Wilson’s termination. (Id.) That same day, Redd and Tamra Addison, a human resources manager, were informed via email of the investigation’s results and the recommendation that Wilson be terminated. (Doc. 29-2, p. 4; Doc. 29-3, p. 6.) Though Redd personally liked Wilson, he

ultimately agreed with the decision to fire Wilson. (Doc. 29-2, p. 4.) Redd and another manager met with Wilson on May 23, 2018, and notified her that she was fired. (Doc. 29-2, p. 5.) Michelle Rymes, a black female, replaced Wilson as the Ozark branch manager. (Id., p. 6.) Wilson contested her termination through Wells Fargo’s discharge review process.

(Doc. 29-4, p. 274.) Wilson did not make any claim of racial discrimination in her initial termination review request, (id., pp. 274-275), nor did she in connection with her unemployment claim. But on August 13, 2018, in an email to employee relations consultant Melissa Pritchard, (id., pp. 513-517), Wilson first raised the issue in reference to a conversation with Redd on May 8, 2018, about a hiring decision regarding two tellers.

(See Doc. 29-4, pp. 279-280, 513.) As to that conversation, in her deposition, Wilson testified that, though she did not remember verbatim what was said between her and Redd, Redd asked Wilson whether she took diversity into consideration when hiring the two new tellers at the Ozark branch. (Doc. 29-4, pp. 251, 513.) Wilson responded that it depended on how one defined diversity, explaining that she took the candidates’ qualifications into account, and noted that both candidates she chose for the positions happened to be male. (Id.) Redd in turn responded

“that’s not what I am talking about,” and Wilson asked him whether he was “asking did I hire [sic] a Caucasian?” (Id., p. 513.) Redd replied that he was asking about race. (Id., pp. 252, 513.) Wilson then asked Redd whether he asked any white branch managers that ran predominately white branches to consider diversity in their workplace (Id.) Redd was “shocked” that Wilson asked that question, but replied “of course I do.” (Id., p. 252.)

Wilson also recalled telling Redd that the racial composition of the candidate pool included, to the best of her memory, five black applicants and one white applicant; she remembers explaining that she did not hire the white applicant because of apparent emotional issues. (Id. p. 253.) For his part, Redd testified that during the May 2018 conversation with Wilson

about hiring, he asked her “if she took diversity into account when making her hiring decisions, as required by the Company’s diversity policy.” (Doc. 29-2, p. 5.) Redd “did not criticize” her hiring decisions, and Wilson never complained to him about this conversation. (Id.) Redd characterized their conversation as “an extremely brief, routine business conversation,” and Redd averred that he has had “these same types of diversity

conversations with other bank branch managers” in his district, “including with a Caucasian branch manager in the Andalusia, Alabama branch where a majority of employees . . . are Caucasian.” (Id.) Ultimately, despite Wilson’s concern, Pritchard sent a letter to Wilson on August 30, 2018, upholding Wells Fargo’s termination decision. (Doc. 29-4, p. 481.) Wilson requested a second level review, which on December 14, 2018, upheld the termination

decision as well. (Id., pp. 482-483.) Wilson filed a charge of discrimination with the Equal Employment Opportunity Commission (“EEOC”) on November 1, 2018. In her charge to the EEOC, Wilson stated that on May 8, 2018, Redd “inquired about the selection of a Black candidate” for a position in her branch, and that she “questioned if he made a similar inquiry to the White staff,”

whereby she was discharged “15 days later.” (Doc. 1-1, p. 2.) II. STANDARD OF REVIEW

Summary judgment is proper “if the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.” Fed. R. Civ. P. 56(a). “Rule 56 [] mandates the entry of summary judgment, after adequate time for discovery and upon motion, against a party who fails to make a showing sufficient to establish the existence of an element essential to that party’s case, and on which that party will bear the burden of proof at trial.” Celotex Corp. v.

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Wilson v. Wells Fargo Bank, N.A., Counsel Stack Legal Research, https://law.counselstack.com/opinion/wilson-v-wells-fargo-bank-na-almd-2021.