Wilson v. Equifax Information Services, LLC

District Court, D. Nevada·Decided May 27, 2020·No. 2:19-cv-00055·Unknown

Opinion

* * *

Wilson, Case No. 2:19-cv-00055-RFB-NJK

Plaintiff, ORDER

v.

Equifax Information Services, LLC et al,

Defendants.

Before the Court is Defendant Experian Information Solutions, Inc.’s Motion to Dismiss. ECF No. 34. Plaintiff filed the initial complaint in this matter on January 9, 2019, alleging violations of the Fair Credit Reporting Act (“FCRA”) and the Nevada state law equivalent against Equifax Information Services, LLC, Chase Mortgage, FMC-Omaha, Experian Information Solutions, LLC, and Trans Union, LLC. ECF No. 1. Plaintiff filed a First Amended Complaint on March 18, 2019. ECF No. 26. Defendant Chase Mortgage was voluntarily dismissed on March 25, 2019, ECF No. 29, and Defendant FMC-Omaha was voluntarily dismissed on April 2, 2019, ECF No. 36. The instant motion was filed on April 1, 2019. ECF No. 34. Plaintiff responded on April 15, 2019, ECF No. 39, and Defendant replied on April 22, 2019, ECF No. 48. The Court granted Plaintiff leave to file supplemental authority on March 9, 2020. ECF No. 71. Discovery was stayed pending resolution of the instant motion on May 22, 2019. ECF No. 61. Plaintiff voluntarily dismissed Trans Union, LLC on June 24, 2019, ECF No. 63, and Equifax Information Services, LLC on July 8, 2019, ECF No. 66. The following facts are as alleged in the complaint. On or about April 25, 2016, Plaintiff filed for Chapter 7 Bankruptcy, and Plaintiff’s debts were discharged through the Bankruptcy on August 3, 2016. The Consumer Data Industry Association (“CDIA”) publishes the Metro 2 (“Metro 2”) reporting standards to assist furnishers with their compliance requirements under the FCRA. The Metro 2 format guidelines provide specific instruction for properly reporting a secured debt for which a consumer completes the required payments through a Chapter 7 bankruptcy, but continues making payments on the account because it is still open following the bankruptcy, which requires that the reporting remove any suppression codes associated with bankruptcy reporting “so that ongoing payments made by the consumer can be reported.” Defendant is a credit reporting agency as defined by FCRA. Plaintiff asserts Defendant reported inaccurate information that did not comply with the Metro 2 format, in violation of its duty to follow reasonable procedures to assure maximum possible accuracy under 15 U.S.C. § 1681e(b) when preparing a consumer report. This information was misleading as well as inaccurate. Specifically, Plaintiff alleges Defendant and Synchrony bank reported inaccurate information in an Experian credit report dated May 30, 2017 as to two of Plaintiff’s accounts (“Synchrony Tire Tradeline” and “Synchrony Walmart Tradeline”). Plaintiff alleges that multiple “charge-offs” were reported on these accounts during 2015 and 2016 when the charge-off for each account should only have been reported once. A dispute letter was mailed on August 15, 2017 asking that the inaccurate information be removed, corrected, or deleted. Plaintiff alleges on information and belief that Defendant notified Synchrony Bank of the dispute but in the alternative alleges it did not. On or about August 31, 2017, Plaintiff received a “reinvestigation” report from Experian pursuant to its duties under 15 U.S.C. §§ 1681i and NRS 598C.160. Experian indicated that it had received and responded to the dispute letter but explained to Plaintiff that she would have to “refer to [her] credit report for update.” Plaintiff alleges Defendant failed to conduct a reasonable reinvestigation as required because such an investigation would have revealed both of the accounts at issue could only be charged off once, not twice. Defendant’s reporting did not change to reflect this. The dispute letter also included a “statement of dispute” pursuant to 15 U.S.C. § 1681i(b). Specifically, Plaintiff requested that in the event Defendant failed to make the requested corrections identified in the dispute letter, Defendant include a statement on Plaintiff’s credit report indicating the account is disputed. Defendant failed to do so. Additionally, Plaintiff alleges Defendant inaccurately recorded Plaintiff’s bankruptcy inclusion dates in its report and reinvestigation in violation of § 1681g(a)(1). On or about June 6, 2017, Plaintiff obtained a consumer file from Experian which “suppressed” positive data being furnished from Chase on Partial Account No. 1809 (“Chase Tradeline”), thereby depriving Plaintiff of positive credit data that would have provided Plaintiff a true “fresh start” after filing for bankruptcy. Experian alternatively failed to report timely mortgage payments on the Property reported by Chase. This failure caused the second report to include materially misleading omissions, which created misperceptions about Plaintiff’s timely monthly payments to Chase. Specifically, Chase furnished positive credit data to Experian stating that Plaintiff’s account was “current” with all ongoing monthly payment obligations from September 5, 2015 to September 19, 2017 and likely beyond, but Defendant failed to include this positive data in its second report and instead listed the account as included in the bankruptcy. This report was inaccurate and misleading. A dispute letter was sent on October 6, 2017, pursuant to 15 U.S.C. §1681i(a)(2) and NRS 598C.160 notifying Defendant of the inaccurate information. Plaintiff included proof of the suppressed positive data, which was provided directly by Chase to Plaintiff in response to Plaintiff’s request for information pursuant to 12 C.F.R. § 1024.36 (the “RFI Response”) to Chase. On or about October 24, 2017, Plaintiff received notification from Experian through its reinvestigation that Experian received notice of Plaintiff’s dispute pursuant to 15 U.S.C. § 1681i(a)(6) and NRS 598C.160. However, Defendant and Chase failed to correct the reported data to include the Suppressed Positive Data in Chase’s updated tradeline. Instead, Chase and Defendant rereported the same data as before. Accordingly, Defendant failed to conduct a reasonable investigation and reinvestigation as required by 15 U.S.C. §§ 1681i(a), 1681s-2(b), and NRS 598C.160, and wrongly continued suppressing complete and accurate information in connection with the second report. As in Plaintiff’s first dispute letter, Plaintiff’s second dispute letter included a “statement of dispute” requesting that in the event Defendant failed to make the requested corrections identified, Defendant include a statement on Plaintiff’s credit report indicating the account is disputed. Again, Defendant failed to do so. Plaintiff alleges that as a result of Defendant’s “willful” conduct, Plaintiff has been harmed, including damage to her creditworthiness. Plaintiff alleges a reasonable procedures claim pursuant to 15 U.S.C. §

Wilson v. Equifax Information Services, LLC, (D. Nev. 2020).

Wilson v. Equifax Information Services, LLC (Wilson v. Equifax Information Services, LLC) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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