Wilson v. Centene Mgmt

Court of Appeals for the Fifth Circuit·Decided July 17, 2025·No. 24-50044·Published

Opinion

United States Court of Appeals for the Fifth Circuit United States Court of Appeals Fifth Circuit

____________ FILED July 17, 2025

No. 24-50044 Lyle W. Cayce ____________ Clerk

Cynthia Wilson; Nicholas Angelo; Erin Angelo,

Plaintiffs—Appellants,

versus

Centene Management Company, L.L.C.; Celtic Insurance Company; Superior HealthPlan, Incorporated; Centene Company of Texas, L.P.,

Defendants—Appellees.

Appeal from the United States District Court for the Western District of Texas USDC No. 1:20-CV-484

Before Dennis, Southwick, and Engelhardt, Circuit Judges. Leslie H. Southwick, Circuit Judge:

This appeal concerns the appropriate test for determining a plaintiff’s Article III standing at the class-certification stage. The Plaintiffs in this case asserted breach-of-contract claims against the Defendant insurance companies, alleging the provider lists were materially inaccurate, thereby causing the Plaintiffs and proposed class members to pay artificially inflated premiums. The district court denied class certification after concluding the Plaintiffs lacked standing due to their failure to establish an injury-in-fact.

No. 24-50044

The district court erred by failing to consider either approach identified by our precedent to determine standing at the class-certification stage. We VACATE and REMAND for further proceedings.

FACTUAL AND PROCEDURAL BACKGROUND The Plaintiffs and proposed class representatives, Cynthia Wilson, Erin Angelo, and Nicholas Angelo (“Plaintiffs”), brought suit on behalf of all individuals residing in Texas who from January 1, 2014, through December 31, 2021, purchased a policy under the “Ambetter from Superior HealthPlan” sold and managed by the Defendants Centene Management Company, L.L.C., Celtic Insurance Company, Superior HealthPlan Inc., and Centene Company of Texas, L.P., collectively referred to in this opinion as “Superior.” The Plaintiffs entered health insurance contracts under the Ambetter plan through the Texas Health Insurance Exchange, Texas’ Affordable Care Act (“ACA”) marketplace website.

After obtaining coverage under the policy, the Plaintiffs individually were unable to obtain certain healthcare providers listed by Ambetter in its in-network provider directory. The Plaintiffs allege Superior’s list of available providers supplied via the Ambetter plan was materially inaccurate, containing thousands of names of providers who were not, in fact, available to provide medical care. As a result, the Plaintiffs and proposed class members were overcharged when they paid artificially inflated premiums for access to providers who were not available.

As an insurance provider under the ACA, Superior is regulated by both Texas and federal law. Network adequacy is a federal requirement, meaning the network must be “sufficient in number and types of providers.” 45 C.F.R. § 156.230(a)(1)(ii). Additionally, federal regulations require Superior to provide consumers with access to an “up-to-date, accurate, and complete provider directory,” containing “all of the current providers” in a

No. 24-50044

manner that is “easily accessible.” § 156.230(b)(2). The Texas Department of Insurance is responsible for overseeing and regulating the Ambetter plan and ensuring Superior’s adherence to pertinent rules and regulations.

Superior’s Ambetter plan is an Exclusive Provider Organization policy, which requires policyholders to use in-network healthcare providers. The marketplace website provides information including monthly prices, copay amounts, deductibles, and out-of-pocket maximums; it does not, however, supply in-network provider lists for any given plan. Instead, it provides links to an individual plans’ provider directory. Ambetter uses a provider search engine, which allows users to access a subset of Ambetter providers based on the criteria a user puts into the search engine. At a minimum, these criteria include desired provider specialty and location. Superior’s brief on appeal states that users do not have a means to view a comprehensive list of Ambetter’s in-network providers because the results are always limited by the search criteria.

The Plaintiffs allege that Ambetter’s provider directories were materially inaccurate. As a result, they allegedly paid artificially inflated premiums for access to providers who were not available to them. We examine the details for two of the Plaintiffs.

Plaintiff Cynthia Wilson, a breast cancer patient, purchased the Ambetter plan in January 2017, after reviewing the directory of in-network providers. Shortly thereafter, Ambetter assigned her a primary-care provider. Later that year, Wilson developed shingles and was referred to her Ambetter-assigned physician. The assigned physician was a pediatrician who could not provide her care. Wilson then contacted nine physicians on Ambetter’s provider list — none of whom accepted the Ambetter policy. Ultimately, Wilson consulted an out-of-network physician to receive care for

No. 24-50044

her medical condition and switched insurance policies. She was never able to use her Ambetter policy to see a healthcare provider.

Plaintiffs Erin and Nicholas Angelo also reviewed the Ambetter provider directory prior to purchasing their policy in December 2016. At the time, Erin was pregnant with twins in a single amniotic sac, which was a highrisk pregnancy, requiring the care of a maternal-fetal medicine specialist. One reason the Angelos selected the Ambetter policy was because Erin’s obstetrician with a specialty in maternal-fetal medicine was listed as an in- network provider. Shortly after purchasing the policy, Erin discovered the obstetrician had stopped accepting Ambetter insurance due to Ambetter’s poor payment record. The Angelos searched for another in-network obstetrician with the same specialty but found none nearby. Ambetter offered a maternal-fetal medicine specialist in Houston, which was a fourhour drive from the Angelos’ home in Pflugerville. Without an in-network specialist nearby, the Angelos used their own funds to pay Erin’s original obstetrician.

As the time for delivery approached, Ambetter referred Erin to a clinic and then refused to pay the bill. The clinic refused to deliver her babies. Ambetter then referred her to an obstetrician at a free clinic who delivered the twins at an in-network hospital. The premature twins required care in the hospital’s neonatal intensive care unit, which resulted in a bill for just over $20,000. Ambetter again refused to pay the bill. The Angelos spent the next two years disputing the bill and ultimately negotiated a settlement, requiring them to pay $1,500.

The Plaintiffs filed this class action, asserting breach of contract, breach of warranty, and claims under the Texas Deceptive Trade Practice Act. Upon Superior’s motion to dismiss, the magistrate judge recommended dismissing the breach-of-warranty and Deceptive Trade Practice Act claims.

No. 24-50044

He concluded the Plaintiffs adequately pled a breach-of-contract claim, referring to the “specific promises and obligations Defendants made to Plaintiffs in the Ambetter Contract in exchange for their premium payments.” “Th[ese] promises include[d] providing insureds with an accurate list of network providers; ‘[c]omplete medical coverage that meets [their] medical needs and contains all of the Essential Health Benefits;’ a [Qualified Health Plan] that [Superior] has certified meets ACA’s network adequacy requirements; and adequate access to physicians and medical practitioners and treatments or services.” The alleged breach of these promises resulted in the Plaintiffs’ damages. The district court agreed, and the breach-of-contract claim survived.

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