Williams v. Mercy Health Physicians- North, LLC

CourtDistrict Court, N.D. Ohio
DecidedJuly 10, 2024
Docket3:22-cv-00634
StatusUnknown

This text of Williams v. Mercy Health Physicians- North, LLC (Williams v. Mercy Health Physicians- North, LLC) is published on Counsel Stack Legal Research, covering District Court, N.D. Ohio primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Williams v. Mercy Health Physicians- North, LLC, (N.D. Ohio 2024).

Opinion

UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF OHIO WESTERN DIVISION

Taylor Williams, Case No. 3:22-cv-634

Plaintiff,

v. MEMORANDUM OPINION AND ORDER

Mercy Health Physicians – North, LLC,

Defendant.

I. INTRODUCTION Defendant Mercy Health Physicians – North, LLC (“MHP”), filed a motion for summary judgment on all claims asserted by Taylor Williams. (Doc. No. 20). After MHP filed its motion, Williams moved to dismiss with prejudice Counts One and Three of her Complaint, which asserted claims under federal and Ohio law for sexual harassment/hostile work environment, (Doc. No. 21), which I granted. (Doc. No. 22). Williams then opposed MHP’s motion as to Count Two of her Complaint, which raises a claim for retaliation in violation of Title VII, 42 U.S.C. § 2000e-3(a). (Doc. No. 24). MHP filed a brief in reply. (Doc. No. 25). For the reasons stated below, I grant MHP’s motion for summary judgment. II. BACKGROUND Williams began working for MHP in August 2020, when Dr. Steven Dood, a physician for whom Williams worked at the time, reached an agreement to join MHP. MHP agreed Dr. Dood could bring several staff members along with him to eventually staff a new MHP office in Waterville, Ohio. (Doc. No. 16 at 29-30). While renovations of a leased space were finalized, Dr. Dood and Williams worked at a MHP location in Perrysburg, Ohio. The Waterville office opened on November 17, 2020. (Doc. No. 18 at 29). There were three medical providers at the Waterville office – Dr. Dood, Dr. Jeffrey Swartz, and Nurse Practitioner Sarah Wells. Williams’ official job title was Patient Services Coordinator (“PSC”). In this role, she supported the medical providers in the office by “perform[ing] all clerical business functions in a

medical office, clinic[,] or ambulatory setting.” (Doc. No. 20-7 at 1). These functions included ensuring the computer systems were ready for use by the medical providers, checking in patients prior to appointments and checking them out afterwards, collecting co-pays, scheduling visits, and making reminder calls to patients. (Doc. No. 19 at 29). When the Waterville office first opened, Williams was the only PSC in the office and her shift ran from 6:45 a.m. to 5:00 p.m., when the office closed for the day. (Id.). MHP subsequently hired a second PSC for the Waterville office and created two work schedules for the PSC position. Tonya Rogers, the new PSC, worked from 6:45 a.m. until 2:45 p.m., while Williams worked from 8:30 a.m. to 5:00 p.m. (Id. at 69). Rogers was responsible for opening the office and checking patients in and out until Williams arrived. (Id. at 69-70). MHP office staff members primarily were assigned to one office location but occasionally would move, or float, to another MHP office to cover for staffing shortages in that office. Virginia Darr, the office manager at the Waterville location and Williams’ supervisor, would receive emailed

requests from other MHP offices requesting assistance with staffing shortages. (Doc. No. 19 at 107). Darr evaluated the Waterville office’s staffing needs for the day to determine whether a PSC or medical assistants could be spared to assist the other office. (Id. at 106-07). Darr recalled that she might float medical assistants several times per month and PSCs more frequently than that. (Id. at 107-08). Williams did not float to other offices immediately after the Waterville office opened because, at that time, she was the only PSC assigned to that office. (Id. at 116). Once Rogers began working at the Waterville office, Williams was asked to float on several occasions. (Id. at 115-17). Darr recalled that she asked Williams to float more often than Rogers, because Rogers “came in before most offices opened, and then she left before most offices closed.” (Id. at 117). Williams periodically floated to MHP locations in Perrysburg and Oregon, Ohio. (Doc. No. 16 at 70).

MHP has two employee policies which are relevant to this case. The first policy is MHP’s attendance policy (the “Attendance Policy”). The Attendance Policy requires employees to report to work on time on scheduled workdays unless they receive their supervisor’s approval or they are on an approved leave of absence. (Doc. No. 20-6 at 1). In most instances, violations of the Attendance Policy are subject to a progressive disciplinary procedure. The first step involves a written warning, which an employee will receive for 3 or more “occurrences”1 within a 90-day period, 5 or more occurrences within a 180-day period, or 8 or more occurrences within a 365-day period. (Id. at 2). An employee who receives a written warning begins a 180-day review period. If the employee has 2 or more occurrences within the review period, the employee will receive a final written warning and be subject to a 365-day review period. (Id.). Two additional occurrences within the 365-day review period will result in termination. (Id.). The second relevant policy is MHP’s conduct policy (the “Conduct Policy”). The Conduct Policy governed employees’ work performance as well as their conduct in the workplace and in the

community, to the extent that conduct was “illegal or discredit[ed]” MHP. (Doc. No. 20-5 at 2). The first recommended step in the progressive disciplinary process contained in the Conduct Policy

1 An “occurrence” is “[a]n Unscheduled Absence . . . consisting of one or more consecutive full or partial days absent for the same reason or a Tardy greater than or equal to 3 hours . . . .” (Doc. No. 20-6 at 3). The Attendance Policy further defines an Unscheduled Absence as “[a]ny time an associate is scheduled to work and does not report OR does not complete his/her shift.” (Id. at 2). was verbal feedback, followed by a written warning, a final written warning, and termination. (Id. at 1). But the policy also states “[s]ome behaviors and/or performance issues may result in immediate termination,” including “[d]ivulging confidential information . . . to unauthorized persons,” “theft,” “dishonesty,” “[f]alsification or unauthorized alteration of Ministry records or documents,” and “insubordination.” (Id. at 1-2). On March 4, 2021, Darr met with Williams to discuss her work attendance. Between

September 21, 2020, and February 24, 2021, Williams had accumulated six Unscheduled Absences, one tardy of more than three hours, and two tardies of less than three hours. (Doc. No. 20-12 at 1). Darr provided Williams with verbal feedback and indicated to Williams that she was in violation of the Attendance Policy. (Id.). Darr reminded Williams that she was required to report to work on time on each scheduled workday unless she received her supervisor’s approval to take time off or was on an approved leave of absence. (Id.). A few weeks later, on March 31, 2021, around lunchtime, Williams was in the office breakroom. A prescription drug sales representative was in the breakroom, providing free lunches to employees who signed up for one. (Doc. No. 16 at 161). The sale representative was stationed at a counter near the breakroom refrigerator and Williams stood at the counter to sign up for a lunch. (Id. at 161-63). Dr. Swartz also was in the breakroom, near the refrigerator. As Williams signed the lunch sign-up sheet, Dr. Swartz walked behind her and whispered in her ear for Williams to sign him up for lunch too. (Id. at 168). As he did so, Williams alleges Dr. Swartz’s hand brushed against her

buttocks. (Id. at 165). Williams found the encounter offensive and believed the contact was intentional. (Id. at 165-69). She quickly left the breakroom and went to her desk to eat. (Id. at 167). Later the same day, Williams was standing at the nurse’s station talking with Dr. Dood. (Id. at 170). Williams saw Dr.

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Williams v. Mercy Health Physicians- North, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/williams-v-mercy-health-physicians-north-llc-ohnd-2024.