Williams v. Hilb, Rogal & Hobbs Insurance Services of California Inc.

177 Cal. App. 4th 624, 98 Cal. Rptr. 3d 910, 2009 Cal. App. LEXIS 1496
CourtCalifornia Court of Appeal
DecidedSeptember 9, 2009
DocketB203691
StatusPublished
Cited by20 cases

This text of 177 Cal. App. 4th 624 (Williams v. Hilb, Rogal & Hobbs Insurance Services of California Inc.) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Williams v. Hilb, Rogal & Hobbs Insurance Services of California Inc., 177 Cal. App. 4th 624, 98 Cal. Rptr. 3d 910, 2009 Cal. App. LEXIS 1496 (Cal. Ct. App. 2009).

Opinion

*627 Opinion

BENDIX, J. *

SUMMARY

This case involves the liability of an insurance agency for negligence in advising on, procuring, and maintaining an insurance package for a new business venture that did not include workers’ compensation insurance. The lack of workers’ compensation insurance was discovered after an employee was injured in a catastrophic fire during the third year of business operations. After a lawsuit in which the employee obtained a multimillion dollar judgment against the owners of the business, this suit was filed by the owners against the insurance agency. The court, following a bench trial, found the insurance agency liable, and entered judgment in favor of the owners in the amount of the judgment that remained outstanding in the underlying case. The insurance agency appeals, claiming (1) the evidence was insufficient to support a finding of negligence on its part largely because the evidence did not support any duty owed to the insured, (2) the action was barred by the statute of limitations, and (3) the trial court erred in refusing to find comparative negligence on the part of the owners, who failed to read their insurance policies.

We find no error and affirm the judgment.

FACTUAL AND PROCEDURAL BACKGROUND

John Daniel Williams and Steven Stuart Simon were boyhood friends in Oklahoma, where Williams still lives and owns his own mortgage brokerage business. Simon moved to California, and was employed by Rhino Linings of San Diego. Rhino Linings USA, Inc. (Rhino USA), is an enterprise with dealerships throughout the country; the dealerships are engaged in the business of installing spray-on linings onto the beds of pickup trucks. Rhino USA sells dealerships, providing new owners with spray equipment, supplies, and the like. Simon proposed to Williams that the two should obtain a dealership from Rhino USA, to be located in Santa Fe Springs; Williams would provide most of the financing and Simon would be responsible for sales and managing the business onsite. Williams agreed, and the two became partners in the venture. Williams remained in Oklahoma, but was responsible for financial and administrative matters, including insurance.

Williams and Simon opened the business—Rhino Linings of Santa Fe Springs (Rhino SFS)—some time in 1999. Rhino USA referred Williams to *628 Robyn Thaw, who was then employed by the Robert E Driver Company, an insurance agency. Williams understood that Thaw knew the Rhino Linings operation very well, that she had a custom-made insurance package specific to the Rhino Linings operation, and that she “was the go-to person to take care of the insurance needs for Rhino Linings dealerships.” Williams, who was in California at the time arranging a lease for the site of the business, called Thaw in January 1999 and asked to meet with her to review insurance needs. Thaw told Williams a meeting would not be necessary, because she was very familiar with Rhino Linings dealerships and programs, and “was the expert on the product necessary to satisfy [Rhino SFS’s] insurance needs.” Williams did not request any specific type of insurance (and did not know enough about what kind of insurance was needed to make a specific request), instead asking Thaw for whatever insurance was needed to operate the business.

Thaw sent Williams a blank application form by fax, indicating that the program was “designed specifically for Rhino Liners dealers.” Williams filled in basic information, leaving all portions relating to insurance coverages blank. He signed the application, and returned it to Thaw, who selected the insurance coverages. Thaw did not send the application (which had a section for workers’ compensation insurance) back to Williams after she completed it. Thaw submitted the application to Travelers Insurance Company.

Thaw had considerable experience with insurance for Rhino Linings dealerships. Rhino USA had become a client of Thaw’s in the early to mid-1990’s and, by 1999, Thaw was handling the insurance needs of some 50 to 100 Rhino Linings dealerships. Thaw had met with Travelers Insurance personnel and helped design and develop the Rhino Linings dealership insurance package. Thaw participated in risk analysis with the Travelers underwriters, and visited Rhino USA, observing the product that was sprayed on the truck beds and the equipment used by the sprayer, including the breathing apparatus worn during application of the lining. She was aware that sprayers had the most dangerous jobs and that it would be important for a sprayer’s employer to know if its insurance provided no coverage for a sprayer’s on-the-job injuries. Thaw knew that workers’ compensation insurance is mandatory in California.

Thaw attended informational seminars for new dealers given by Rhino USA, and spoke at the seminars about the insurance needs of Rhino Linings dealerships. The package of insurance coverages Thaw participated in designing for Rhino Linings dealerships was not available through all Traveler agents; brochures with Thaw’s name on them were distributed at the Rhino USA seminars at which she spoke. Thaw represented and marketed the insurance package as having been specifically designed for Rhino Linings dealers.

*629 After Thaw submitted Williams’s application to Travelers, she sent Williams an insurance proposal for Rhino SFS, which Williams accepted “as is.” The proposal included, among other coverages, commercial general liability coverage, including “personal and advertising injury” with a $1 million limit, and the “premium basis” showed one full-time employee (consistent with Rhino SFS’s intention to employ one sprayer, who was to be paid $2,000 a month). A copy of the policy, issued by Travelers for a one-year period effective January 25, 1999, was mailed to Rhino SFS’s address in Santa Fe Springs a month or so later, but Williams did not receive a copy until late April 1999. Williams “scanned it briefly,” and “it looked like everything was complete and in order”; Williams believed he had “all the appropriate insurance coverages that [he] needed to operate [his] business.” In fact, the policy did not include workers’ compensation coverage, and did not include any coverage for injury to an employee such as the sprayer who dealt with toxic materials used for lining the truck beds. 1

By the time the one-year Travelers policy expired in January 2000, Thaw had changed her employment and had begun working for Timothy Stuart Mills Insurance Services, a predecessor company of Hilb, Rogal & Hobbs Insurance Services of California, Inc. (collectively, HRH). Thaw continued to act as insurance agent for Rhino SFS after she began working for HRH. By January 2000, Travelers was no longer offering the Rhino Linings insurance package, so Thaw, while employed by HRH, created a new insurance package, underwritten by Hartford Casualty Insurance Company, by using a Hartford “Spectrum” policy and adding additional coverages necessary for Rhino Linings dealerships, such as garagekeepers coverage. Again, the package she created for Rhino SFS from Hartford did not contain workers’ compensation insurance.

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Cite This Page — Counsel Stack

Bluebook (online)
177 Cal. App. 4th 624, 98 Cal. Rptr. 3d 910, 2009 Cal. App. LEXIS 1496, Counsel Stack Legal Research, https://law.counselstack.com/opinion/williams-v-hilb-rogal-hobbs-insurance-services-of-california-inc-calctapp-2009.