Williams v. Apple, Inc.

District Court, N.D. California·Decided November 17, 2020·No. 3:19-cv-04700·Unknown

Opinion

8 UNITED STATES DISTRICT COURT

9 NORTHERN DISTRICT OF CALIFORNIA 10 SAN JOSE DIVISION 11

12 ANDREA M WILLIAMS, et al., Case No. 19-CV-04700-LHK

13 Plaintiffs, ORDER GRANTING IN PART AND DENYING IN PART MOTION TO 14 v. DISMISS

15 APPLE, INC., Re: Dkt. No. 39 16 Defendant. 17 18 Plaintiffs bring this putative class action against Defendant Apple, Inc. (“Apple”). 19 Plaintiffs’ First Amended Complaint (“FAC”) alleges breach of contract, violations of California’s 20 False Advertising Law (“FAL”), and violations of California’s Unfair Competition Law (“UCL”). 21 Before the Court is Apple’s motion to dismiss Plaintiffs’ prayer for injunctive relief and FAL and 22 UCL claims (“motion to dismiss”). ECF No. 39. Having considered the submissions of the parties, 23 the relevant law, and the record in this case, the Court GRANTS in part and DENIES in part 24 Apple’s motion to dismiss. Specifically, the Court GRANTS Apple’s motion to dismiss Plaintiffs’ 25 FAL and UCL claims with prejudice but DENIES Apple’s motion to dismiss Plaintiffs’ prayer for 26 injunctive relief. 27 I. BACKGROUND 1 A. Factual Background 2 Apple is a corporation incorporated under the laws of California and has its principal place 3 of business in Cupertino, California. FAC ¶ 8, ECF No. 38. Apple provides cloud storage services 4 to Apple device users through iCloud, Apple’s cloud service. See id. ¶¶ 2, 13–17. iCloud allows 5 subscribers to “utilize certain Internet services, including storing your personal content (such as 6 contacts, calendars, photos, notes, reminders, documents, app data, and iCloud email) and making 7 it accessible on your compatible devices and computers, and certain location based services.” FAC 8 ¶ 53. 9 According to Plaintiffs, “[o]wners of Apple devices are granted up to 5 GB of iCloud 10 storage for free. If an Apple device user wishes to store more than 5 GB of data on the cloud 11 through iCloud, then that user must subscribe to iCloud’s paid service.” FAC ¶ 26. Plaintiffs allege 12 that “[i]n order to subscribe to iCloud, a user must agree to the iCloud Terms of Service 13 Agreement.” Id. ¶ 28. The relevant portion of the iCloud Terms of Service Agreement (“iCloud 14 Agreement”) provides the following: 15 Apple is the provider of the Service, which permits you to utilize certain Internet 16 services, including storing your personal content (such as contacts, calendars, photos, notes, reminders, documents, app data, and iCloud email) and making it 17 accessible on your compatible devices and computers, and certain location based 18 services, only under the terms and conditions set forth in this Agreement. iCloud is automatically enabled when you are running devices on iOS 9 or later and sign in 19 with your Apple ID during device setup, unless you are upgrading the device and 20 have previously chosen not to enable iCloud. You can disable iCloud in Settings. When iCloud is enabled, your content will be automatically sent to and stored by 21 Apple, so you can later access that content or have content wirelessly pushed to 22 your other iCloud-enabled devices or computers. ¶ 23 Id. ¶ 28 (emphasis in FAC). This language appears in a September 16, 2015 version of the iCloud 24 Agreement and a September 19, 2019 version of the iCloud Agreement. Id. ¶ 29; FAC, Exs. 1–2. 25 Named Plaintiffs Andrea M. Williams and James Stewart bring the suit on behalf of a 26 putative class of United States iCloud subscribers (excluding Apple, its employees, and its 27 directors) who during the Class Period from August 20, 2015 to the present paid for an Apple 1 iCloud subscription (collectively, “Plaintiffs”). FAC ¶ 44. Williams is a resident and citizen of 2 Florida who, in January 2016, “subscribed to Apple’s iCloud service, paid money to Apple for her 3 iCloud subscription, and used iCloud to store her data on the cloud.” Id. ¶ 11. Stewart is a resident 4 and citizen of California who, in August 2015, “subscribed to Apple’s iCloud service, paid money 5 to Apple for his iCloud subscription, and used iCloud to store his data on the cloud.” Id. ¶ 15. Both 6 Williams and Stewart continue to subscribe to iCloud. Id. ¶¶ 11, 15. Moreover, Williams and 7 Stewart “expect to continue [subscribing] for the immediate foreseeable future, given that they 8 have concerns as to the fate of their already stored data if they were to terminate their paying 9 subscriptions.” Id. ¶ 50. 10 The FAC alleges that Williams and Stewart were not informed by Apple that their data was 11 being stored on “non-Apple remote servers and facilities” despite alleged assurances to the 12 contrary. Id. ¶¶ 12–13. Specifically, Plaintiffs allege that they “bargained for, agreed, and paid to 13 have Apple—an entity they trusted—store their data.”1 Id. ¶ 38. According to the FAC, however, 14 Apple’s representations were false. “Apple lacked the facilities needed to readily provide the cloud 15 storage space being sold to class members through iCloud.” Id. ¶ 33. “Unable to provide the cloud 16 storage space . . . , Apple breached its iCloud agreement with its subscribers and had these users’ 17 data stored not by Apple on Apple facilities, but instead turned the users’ digital files to other 18 entities, like Amazon and Microsoft[,] for them to store on their facilities.” Id. ¶ 34. 19 The FAC alleges that “[h]ad Apple disclosed that, contrary to its contractual representation, 20 Apple was not the provider of the cloud storage,” putative class members “would not have 21 subscribed to Apple’s iCloud service or would have not agreed to pay as much as [they] did for the 22 service.” Id. ¶¶ 12–13. The FAC claims that other companies, such as Microsoft and Google, offer 23 cheaper cloud storage services than Apple and that Apple’s “price premium” harmed putative class 24 1 Elsewhere, however, the FAC contradicts Plaintiffs’ allegation that they “bargained for” this 25 specific provision. Specifically, the iCloud Agreements that Plaintiffs attached to the FAC are 26 form contracts that could not be modified and merely allowed Plaintiffs to click an “AGREE” button. FAC, Ex. 1 at 1; FAC, Ex. 2 at 1. Nowhere do the FAC or the iCloud Agreements allege or 27 establish that the iCloud Agreements could be modified. 1 members who would have otherwise utilized these cheaper cloud storage alternatives. Id. ¶¶ 40– 2 43. 3 B. Procedural History 4 On August 12, 2019, Plaintiffs filed the instant putative class action. ECF No. 1 (“original 5 complaint”). Plaintiffs’ original complaint, like the operative FAC, alleged three causes of action 6 against Apple: (1) breach of contract, (2) violations of the FAL; and (3) violations of the UCL. 7 Compare Original Compl. ¶¶ 45–66 (three causes of action), with FAC ¶¶ 51–75 (same). Plaintiffs 8 allege that Apple agreed to be the “provider of the [iCloud] Service” and to store putative class 9 members’ content on Apple’s servers. FAC ¶¶ 48–50. According to Plaintiffs, however, Apple 10 breached this promise because “storage was provided by non-Apple third parties with whom 11 neither [Named] Plaintiffs nor class members had bargained.” Id. ¶¶ 55–57. Plaintiffs also claim 12 that Apple violated the FAL and UCL by making the following “false and misleading” claim: 13 “Apple was the provider of the iCloud cloud storage service and [] class members’ data would be 14 stored on the cloud by Apple.” Id. ¶ 62. 15 Plaintiffs seek relief at law and equity. At law, Plaintiffs seek monetary damages for breach 16 of contract. See FAC at 21 (Prayer for Relief).

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Williams v. Apple, Inc., (N.D. Cal. 2020).

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