Williams v. AMERICAN EAGLE AIRLINES, INC.

702 S.E.2d 541, 208 N.C. App. 250, 2010 N.C. App. LEXIS 2385
CourtCourt of Appeals of North Carolina
DecidedDecember 7, 2010
DocketCOA10-267
StatusPublished

This text of 702 S.E.2d 541 (Williams v. AMERICAN EAGLE AIRLINES, INC.) is published on Counsel Stack Legal Research, covering Court of Appeals of North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Williams v. AMERICAN EAGLE AIRLINES, INC., 702 S.E.2d 541, 208 N.C. App. 250, 2010 N.C. App. LEXIS 2385 (N.C. Ct. App. 2010).

Opinion

JACKSON, Judge.

American Eagle Airlines, Inc. (“Defendant”) appeals from orders entered on 3 June and 5 November 2009 denying Defendant’s motion for judgment notwithstanding the verdict (“JNOV”) and alternative motion for new trial made after entry of judgment upon a jury verdict in favor of Lamez Williams (“plaintiff’) in the amount of $232,000.00. For the reasons stated herein, we vacate the judgment of the trial court and remand.

Defendant is a Delaware corporation engaged in the business of commercial aviation, conducting business in North Carolina, and employing more than 13,000 employees. Plaintiff was employed by Defendant as a fleet service clerk at Raleigh-Durham Airport on a part-time basis, working approximately twenty hours per week, *251 beginning 13 December 2004 and ending with her termination on 23 April 2007. Plaintiffs duties as a fleet service clerk included marshaling planes into the gate area, pushing planes away from the gate, collecting luggage from the ticketing area, loading and unloading luggage, cleaning the interiors of planes, and loading and unloading the galley areas with refreshments.

The terms and conditions of plaintiffs employment with Defendant as a fleet service clerk were governed by a collective bargaining agreement (“CBA”) between Defendant and the Transport Worker’s Union of America, AFL-CIO (“Union”). Plaintiff was a member of the Union and had served as a shop steward.

The CBA states in its preamble that it is “made and entered in accordance with the provisions of the Railway Labor Act. . . .” The Railway Labor Act (“RLA”) is codified at Title 45, Chapter 8 of the United States Code. See 45 U.S.C. § 151 (2006) (providing that “[t]his Act may be cited as the ‘Railway Labor Act.’ ”). The CBA further provides that Defendant recognizes the Union “as the sole bargaining agent for all Fleet Service employees employed by [Defendant]” and that, “in their behalf[,]” the Union has the authority “to negotiate and conclude an Agreement with [Defendant] with respect to rates of pay, rules and working conditions for all employees covered under this agreement. . . .”

Article 9 of the CBA addresses matters related to the seniority rights of fleet service clerks and consists of paragraphs labeled A through M. Paragraph H addresses factors which have a negative impact upon seniority status. In relevant part, it provides that, “ [resignation, discharge for just cause, or failure to accept recall from layoff will result in forfeiture of seniority and all rights thereto.” (emphasis added).

Article 12 of the CBA addresses matters related to the probationary period for fleet service clerks. Specifically, paragraph A of Article 12 states that “[n]ew employees will be considered on probation for the first six (6) months of active service.” Paragraph A further specifies that, during the probationary period, “[probationary employees may be disciplined or discharged without recourse to the grievance and arbitration provisions . . . .” The grievance and arbitration provisions referred to in paragraph A of Article 12 are set forth in Articles 21 and 22 of the CBA, respectively.

Article 21 of the CBA establishes the grievance procedure for fleet service clerks. Paragraph A of Article 21 establishes a grievance *252 procedure for employees who believe that they have been “unjustly dealt with or that any provisions of [the] agreement [have] not been properly applied or interpreted . . . .” The grievance procedure set forth in Article 21 provides for the presentation and possible resolution of an employee grievance beginning with the employee’s supervisor. If the decision of the supervisor is not satisfactory, the employee may appeal the supervisor’s decision to the Regional Vice President of Field Service. If the decision of the Regional Vice President of Field Service is not satisfactory, that decision “may be appealed to the American Eagle Airlines, Inc. Board of Adjustment as provided for in Article 22 of [the] agreement.. . .”

Article 22 of the CBA establishes the Boards of Adjustment. Paragraph C of Article 22 establishes two types of boards of adjustment — a System Board and an Area Board — each having jurisdiction over particular types of matters. System Boards are granted jurisdiction “over disputes between, the Company and the Union or any employee governed by this Agreement growing out of grievances involving interpretations or applications of this Agreement.” Area Boards, on the other hand, are granted jurisdiction “over disputes between the Company and the Union involving discharge or discipline.”

The boards of adjustment established by Article 22 of the CBA are for the purpose of conducting the arbitration system referred to in Article 12 of the CBA. Appeals related to discipline or discharge only can be resolved by majority vote of an Area Board. In the event a Board deadlocks, the final decision is made by a panel of three arbitrators consisting of a Company member of the Board, a Union member of the Board, and a jointly selected neutral arbitrator.

On or about 27 August 2006, plaintiff injured her left shoulder while she was unloading luggage from a plane. Plaintiff reported the injury; then she sought and received medical treatment. On 1 September 2006, plaintiff’s doctor wrote a letter stating that plaintiff would be unable to return to work until 18 September 2006. On 5 September 2006, plaintiff signed two forms prepared by Defendant in connection with her work-related injury. The first form, entitled “Injured Employee Roles and Responsibilities,” set forth the ways in which plaintiff was required to cooperate in the claims process during the time she was being treated for her injury. The second form, entitled “Injured Employee Information Letter,” set forth twenty-three points of information for an injured employee, including the following relevant provisions:

*253 18. Transitional Duty: You must notify your supervisor as soon as your doctor determines you can return to work. Both you and the company benefit when you return to work, even if your physical capabilities prevent you from performing your regular job. In most cases, Transitional Duty is available in your department. . . . Refusal of a Transitional Duty assignment may result in cancellation of state benefits, where applicable by state workers’ compensation law.
21. Fraud and Abuse: . . . Workers’ compensation fraud includes the following:
• Working at another job, or performing tasks inconsistent with medical claims, while receiving workers’ compensation benefits
Workers’ Compensation fraud is a violation of American Eagle’s Rules of Conduct #34, and any employee found to have engaged in such conduct will be subject to termination ....

(original emphasis removed). Rule of Conduct #34 (“Rule 34”), referenced in the Injured Employee Information Letter, states that “Dishonesty of any kind in relations with the Company, such as . . . misrepresentation in obtaining employee benefits or privileges will be grounds for dismissal. . . .” (emphasis added).

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702 S.E.2d 541, 208 N.C. App. 250, 2010 N.C. App. LEXIS 2385, Counsel Stack Legal Research, https://law.counselstack.com/opinion/williams-v-american-eagle-airlines-inc-ncctapp-2010.