Williams, Jr v. Experian Information Solutions Inc

District Court, W.D. Washington·Decided February 15, 2024·No. 3:22-cv-05840·Unknown

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF WASHINGTON AT SEATTLE LEROY WILLIAMS, JR., CASE NO. C22-5840 MJP Plaintiff, ORDER DENYING DEFENDANT NATIONSTAR’S MOTION FOR v. SUMMARY JUDGMENT SOLUTIONS, INC., et al., Defendants.

This matter comes before the Court on Defendant Nationstar Mortgage LLC’s Motion for Summary Judgment. (Dkt. No. 59.) Having reviewed the Motion, Plaintiff’s Response (Dkt. No. 62), the Reply (Dkt. No. 64), and all supporting materials, the Court DENIES the Motion. Plaintiff Leroy Williams, Jr. pursues claims under the Fair Credit Report Act (FCRA) against three credit reporting agencies (CRAs)—Equifax, Experian, and Transunion—as well as Merrick Bank Corporation and Nationstar Mortgage, LLC. He alleges that each Defendant has violated the law by incompletely and/or inaccurately reporting derogatory information on his credit report. Since filing suit, Williams has settled with all but TransUnion and Nationstar. As to Nationstar, Williams alleges that it failed to report complete and accurate information about delinquent payments due on a loan in Williams’ name that are the sole responsibility of his ex- wife through a divorce decree. He alleges that Nationstar was aware of this fact and that its

failure to both investigate and add this detail to its report to the CRAs violated the FCRA. Because Nationstar moves for summary judgment, the Court reviews below those facts relevant only to Nationstar. Williams’ FCRA claims against Nationstar center on a loan Williams’ then-wife took out in his name in 2003 for a property in South Carolina while Williams was deployed in the military. (See Dkt. No. 59-1; Deposition of Leroy Williams, Jr. at 20 (Dkt. No. 59-6).) Williams’ wife signed the loan as his “attorney in fact,” but as part of a divorce decree entered into in 2008, she agreed to take “the use, possession, and ownership of” the property, “satisfy all obligations related to said property,” and both hold harmless and indemnify Williams as to the property. (Dkt. No. 59-5 at 3.) As part of the divorce, Williams did not record any form of sale or transfer

of the property or assign the loan to his ex-wife, and he does not presently dispute that he owed obligations under the loan through at least 2018. Roughly ten years after the divorce, Nationstar became the servicer of the loan at issue from August 2017 to October 2018. (Deposition of Kristen Trompisz at 18, 38, 41 (Dkt. No. 59- 7).) Nationstar then reported to the CRAs that Williams was 90 days delinquent on the October 2017, March 2018, and August 2018 payments. (Id. at 19; Declaration of Kristen Trompisz at ¶ 8 (Dkt. No. 59-11).) Although Williams was not living at the property, he became aware of the delinquent payments when he pulled a credit report in 2017. (Williams Dep. at 43 (Dkt. No. 59- 6).)

Between 2017 and 2022, Williams filed eleven different disputes with the CRAs concerning the delinquent payments to Nationstar. (Trompisz Decl. ¶¶ 9-10 & Exs. C-L.) In late 2017, Williams filed a dispute with the CRAs, and Nationstar received a copy of the dispute. (Id. ¶ 10 & Ex. C.) Nationstar refused to change the reported delinquencies. In 2020, Williams

submitted another round of requests to the CRAs to have his credit report remove the Nationstar delinquencies, and he included a copy of the 2008 divorce decree. (See id. Ex. D.) Nationstar again refused to make any changes in the delinquent payments. (Id. ¶ 10(b).) In 2021, Williams submitted more disputes of the late payments, again pointing out that the property in question was awarded to his ex-wife in 2008 and she assumed the obligation to repay the loan. (Id. Ex. E.) Williams filed five more disputes in 2021 and three in 2022. (Id. ¶ 10(d)-(j) & Exs. F-L.) Nationstar refused to remove or alter the report of delinquent payments. As part of his lawsuit, Williams concedes that he was responsible for the loan payments, but that it was inaccurate and misleading for Nationstar not to make a notation that Williams’ ex- wife had assumed responsibility to make the payments. (See Resp. at 2 (Dkt. No. 62).) Williams

makes no claim that “he was absolved of liability for this loan by the divorce decree” or that Nationstar could not “continue to report late payments on his account post-divorce.” (Id.) “Instead, Mr. Williams alleges that it was incomplete and misleading – and therefore inaccurate under the FCRA – to report these late payments without also including some verbiage regarding this assignment of responsibility for the loan payments.” (Id. (emphasis in the original).) Williams also argues that Nationstar failed to adequately investigate his disputes. (Id.; see Compl. ¶¶ 109-10.) Nationstar contends that it not only accurately reported the delinquent payments, but also thoroughly investigated the disputes as required by FCRA. In support of the claimed

investigation, Nationstar relies exclusively on the declaration and testimony of its corporate witness, Kristen Trompisz. The Court reviews Trompisz’s declaration and testimony in some detail, as it goes to the heart of one aspect of Williams’ FCRA claims. In her declaration, Trompisz avers Nationstar “investigated Mr. Williams’ credit disputes

received from CRAs and submitted corresponding ACDV [automated credit dispute verification] responses.” (Trompisz Decl. ¶ 10 (Dkt. No. 59-11).) Trompisz further asserts that Nationstar “review[ed] relevant information provided to it by the CRAs and relevant information in Mr. Williams’ loan file including the Note, Mortgage, Divorce Decree, payment history, and communication history profile.” (Id. ¶ 11.) And after investigating the disputes, Nationstar then “confirmed the loan was the responsibility of Mr. Williams as the sole borrower and the reporting of late payments was accurate.” (Id. ¶ 12.) Trompisz’s deposition testimony does not quite support her declaration. In her deposition, Trompisz admitted that there were no written records showing what was done to investigate each complaint and that she simply assumed the investigators followed procedures in their review. (Trompisz Dep. at 27, 29-30, 34-35, 37 (Dkt.

No. 62-3).) As to the first dispute, Trompisz testified that the Nationstar employee “would have reviewed the loan, reviewed the loan documents, specifically the note and mortgage, verified the social security number, and confirmed that the account did belong to Leroy Williams.” (Trompisz Dep. 27.) But Trompisz conceded she had no personal knowledge of what was done and that there were no records of what steps were taken. (Id.) Instead, she based her testimony on an assumption of what the employee “would have done if he was following proper procedures.” (Id.) She provided this same general testimony about all of the disputes. (Id. at 29-30, 34-35, 37.) And she conceded that “[t]here is no written step-by-step as to what they [the investigators] did for the investigation.” (Id. at 68.)

A. Standard Summary judgment is proper “if the pleadings, the discovery and disclosure materials on file, and any affidavits show that there is no genuine issue as to any material fact and that the

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