Willard v. Unum Life Insurance Company of America

CourtDistrict Court, E.D. Tennessee
DecidedMarch 9, 2022
Docket1:20-cv-00125
StatusUnknown

This text of Willard v. Unum Life Insurance Company of America (Willard v. Unum Life Insurance Company of America) is published on Counsel Stack Legal Research, covering District Court, E.D. Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Willard v. Unum Life Insurance Company of America, (E.D. Tenn. 2022).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF TENNESSEE AT CHATTANOOGA

RONALD WILLARD, ) ) Case No. 1:20-cv-125 Plaintiff, ) ) Judge Travis R. McDonough v. ) ) Magistrate Judge Christopher H. Steger UNUM LIFE INSURANCE COMPANY ) OF AMERICA, et al., ) ) Defendants. ) )

MEMORANDUM OPINION

Before the Court are Plaintiff Ronald Willard’s motion for judgment on the administrative record (Doc. 67), Willard’s objection to the magistrate judge’s order sealing information (Doc. 58), Willard’s motion to seal its proposed motion to determine the extent of deference (Doc. 65), and Defendants Unum Life Insurance Company of America and Unum Group Corporation’s (collectively, “Unum”) motion to strike (Doc. 69). For the following reasons, the Court will GRANT Willard’s motion for judgment on the administrative record, OVERRULE Willard’s objection to the magistrate judge’s order, and DENY AS MOOT Willard’s motion to seal and Unum’s motion to strike. I. BACKGROUND A. The Policy Willard worked as a production supervisor at Amcor Flexibles, LLC (“Amcor”) until March 19, 2019. Amcor carries a long-term disability-insurance policy (“the Policy”), which Unum issued and administered. (Doc. 18, at 42–90.) The Policy states that an individual is disabled when: “[he is] limited from performing the material and substantial duties of [his] regular occupation due to [his] sickness or injury; and [he has] as 20% or more loss in [his] indexed monthly earning due to the same sickness or injury.” (Id. at 57.) The Policy defines “regular occupation” as “the occupation you are routinely performing when your disability begins. Unum will look at your occupation as it is normally performed in the national economy,

instead of how the work tasks are performed for a specific employer or at a specific location.” (Id. at 77.) Unum initially found Willard’s occupation in the national economy to be consistent with Production Supervisor, which requires exertion up to twenty pounds, frequent sitting and occasional standing and walking, and frequent handling and fingering. (Id. at 175.) A vocational rehabilitation specialist for Unum, however, later updated the material duties of the position to also include frequent standing and walking during the workday. (Id. at 765–67.) The Policy also “delegates to Unum . . . discretionary authority to make benefit determinations under the Plan.” (Id. at 85.) B. Willard’s Medical History

Willard was diagnosed with ankylosing spondylitis (“AS”) in 2004. (Id. at 606.) Due to this condition, he has had chronic pain for over fifteen years and, in 2019, was experiencing pain in all of his joints and in his lower back. (Id. at 128.) He has received treatment from his rheumatologist, Dr. Steven Kenzer, since April 2015. (Id. at 606.) At every appointment with Dr. Kenzer since 2015, Willard complained of persistent pain in his back and joints, especially his hips and knees, and Dr. Kenzer consistently noted Willard had decreased range of motion in his hips and spine. (Id. at 606–46.) These observations were confirmed with positive Schober’s Tests, a diagnostic which measures the lumbar flexion and confirms a diagnosis of AS. (Id. at 637, 641, 645, 732.) His pain increased and decreased in severity throughout the years, reaching as low as a three out of ten in severity in April 2016, and as high as a nine out of ten in April and December 2017. (Id. at 612, 638, 642.) Willard takes medications and has received cortisone injections, but his pain persists, and he does not have further treatment options. (Id. at 128.) On December 16, 2018, Willard missed work without contacting his employer due to a two-day “bender” with cocaine. (Id. at 306.) He informed his employer that he had a substance-

abuse problem and asked for help. (Id.) This resulted in his filing a short-term disability claim, and soon after returning to work the week of January 20, 2019, under a return-to-work agreement between him and Amcor and authorized by his substance-abuse therapist. (Id. at 315–19.) On March 8, 2019, Willard visited Dr. Kenzer’s office. (Id. at 225.) At the appointment, Willard complained of pain in his hips and knees, describing the pain as “sharp in quality” and “a 6 out of 10 in severity.” (Id.) Dr. Kenzer noted at the visit that the pain was relieved with rest and with the intravenous administration of an infusion of the drug Remicade, which Willard received every six weeks. (Id.) At the visit, Dr. Kenzer administered steroid injections to both knees and prescribed an increase in Remicade dosage. (Id. at 229.) In assessing Willard’s

musculoskeletal health, Dr. Kenzer wrote that Willard had normal range of motion and strength in his upper extremities. (Id. at 229.) However, in Willard’s lower extremities, Dr. Kenzer noted “[p]rofoundly decreased internal range of motion in right hip. Left hip has moderate decreased range of motion. Bilateral knee crepitus with decreased range of motion. No synovitis. Normal strength.” (Id. at 229.) Further, in his spine, Willard had “[d]ecreased cervical range of motion.” (Id.) These observations were confirmed with positive Schober’s Tests. (Id. at 229, 378.) He noted no other associated symptoms or complaints at that visit. (Id. at 225.) Willard later told Unum Disability Benefits Specialist Carson Gilliam that, during the March 8, 2019, appointment, he and Dr. Kenzer discussed “taking him out of work permanently in the future,” but he still wanted to think about it some more. (Id. at 284.) However, Dr. Kenzer’s notes from the appointment do not include any discussion regarding Willard’s ability to work. (Id. at 225–36.) C. Willard’s Disability Claim Ten days later, on March 18, 2019, Willard called Dr. Kenzer’s nurse and advised that he thought it was a good time for him to be taken off work. (Id.) After the overnight shift that same

evening, Willard received a call notifying him that he was being terminated for violating the return-to-work agreement he entered after his substance-abuse-related short-term disability leave. (Id.; Doc. 18-1, at 79.) On March 22, 2019, Willard filed a short-term disability claim due to his AS. (Doc. 18-1, at 19.) Unum approved the short-term benefits and paid them for the twenty- six-week maximum term under Amcor’s short-term disability insurance. (Id. at 161.) In August 2019, about a month before the short-term benefits ended, Unum notified Willard that his claim would be transferred into a long-term disability claim, that just because he was approved for short-term benefits did not mean he would be automatically eligible for long-term disability benefits, and that Unum would begin a review of his claim. (Id.)

Benefits Specialist Gilliam contacted Willard on August 22, 2019. (Doc. 18, at 127– 133.) During the call, Willard reported to Gilliam that he had not missed time due to his AS prior to his last day of work. (Id. at 127.) During this conversation, he reported that he does not do a lot of daily activities, but he could do his laundry and grocery shopping without experiencing problems. (Id. at 130.) He had recently moved back home with his parents, who did most of the upkeep for him. (Id.) He reported he could not play golf or do “anything really physical” anymore. (Id.) Driving was also difficult because he could not turn his neck very well. (Id.) He was able to keep up with other activities, such as occasionally swimming and going out to dinner. (Id.) On August 28, 2019, Gilliam, Director Meg Murray, Clinical Consultant Amy Oliver, and Vocational Rehabilitation Consultant Deborah Nix held a forum discussion to identify next steps in the review of Willard’s claim. (Id. at 175.) Under the terms of the Policy, Nix identified the material and substantial duties of Willard’s regular occupation in the national economy to be consistent with those of a “Production Supervisor”—light exertion up to 20 pounds occasionally,

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Willard v. Unum Life Insurance Company of America, Counsel Stack Legal Research, https://law.counselstack.com/opinion/willard-v-unum-life-insurance-company-of-america-tned-2022.