Wilfred L. Lee, Jr. v. Rising Phoenix Holdings Corp., et al.

CourtDistrict Court, D. Hawaii
DecidedOctober 27, 2025
Docket1:25-cv-00083
StatusUnknown

This text of Wilfred L. Lee, Jr. v. Rising Phoenix Holdings Corp., et al. (Wilfred L. Lee, Jr. v. Rising Phoenix Holdings Corp., et al.) is published on Counsel Stack Legal Research, covering District Court, D. Hawaii primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Wilfred L. Lee, Jr. v. Rising Phoenix Holdings Corp., et al., (D. Haw. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF HAWAI‘I

WILFRED L. LEE, JR. Case No. 25-cv-00083-DKW-RT

Plaintiff, ORDER GRANTING DEFENDANTS’ MOTIONS TO v. DISMISS1

RISING PHOENIX HOLDINGS CORP., et al.,

Defendants.

On May 15, 2025, Defendant Kristi Noem, Secretary of the Department of Homeland Security (“DHS”), filed a motion to dismiss pro se plaintiff Wilfred L. Lee’s First Amended Complaint. Dkt. No. 35. On June 23, 2025, Defendants Rising Phoenix Holdings Corporation, Tidal Basin Group, and TB Customer Relations LLC2 (the “Corporate Defendants”) filed a separate motion to dismiss. Dkt. No. 39. Finally, on June 23, 2025, Defendants Brooke Fisher, Traci Thompson, Melissa

1Pursuant to Local Rule 7.1(c), the Court finds these matters suitable for disposition without a hearing. 2Lee names Tidal Basin Group as a separate Defendant but, as the Corporate Defendants point out, “Tidal Basin Group” is merely a trade name of Defendant TB Customer Relations, LLC. See Dkt. No. 39-1 at 20. Lee agrees with this: in his Amended Complaint, Lee states that the “correct legal entity is TB Customer Relations, LLC” and that he merely uses the name Tidal Basin Group “for continuity.” Dkt. No. 13 at 3 n.1. Because Lee acknowledges that Tidal Basin Group and TB Customer Relations are one and the same, and uses them interchangeably in his Amended Complaint, the Court treats them as a single Defendant for the purposes of the motion to dismiss and will refer to them collectively as “Tidal Basin.” Burke, Tiffany Niles, and Lori Nichols (the “Individual Defendants”) moved to dismiss as well. Dkt. No. 43. The three motions have been fully briefed, with Lee

opposing all of them.3 Dkt. Nos. 37, 50, 52. Having reviewed the First Amended Complaint, the parties’ briefs, and the relevant legal authorities, the Court agrees that dismissal is appropriate.

Accordingly, the motions to dismiss are GRANTED with partial leave to amend, as described below. BACKGROUND I. The First Amended Complaint4

FEMA contracted with Tidal Basin to provide disaster management services, including for the Lahaina, Maui fires that occurred in August 2023. Rising Phoenix is Tidal Basin’s parent company. In August 2023, Tidal Basin hired Lee to remotely

supervise Maui fire call center operators. In this role, Lee reported to Thompson. Dkt. No. 13 ¶¶ 16–17, 19, 29, 35. In October 2023, Lee inquired with Thompson about an assistant manager position. Id. ¶ 36. Lee was ignored, whereas other temporary supervisors—such as

Fisher, a white female—were promoted to managerial roles above Lee. Id. ¶ 38.

3The three groups of Defendants have stated no opposition to each other’s motions to dismiss. See generally Dkt. No. 45. 4The factual background is derived from Plaintiff’s Amended Complaint, see generally Dkt. No. 13, with the facts therein assumed to be true for purposes of these Fed.R.Civ.P. 12 motions only. Lee, who is an African-American male, alleges this was due to racial discrimination. Id. ¶ 15, 37.

Lee also notified Thompson and Niles (both employees of Tidal Basin or Rising Phoenix) of a “vision impairment caused by prolonged computer screen use,” for which he requested an unspecified accommodation. Id. ¶¶ 45–47. Tidal Basin

and Rising Phoenix denied the accommodation request “without engaging in meaningful discussions.” Id. ¶¶ 47–49. Following Lee’s accommodation request, Thompson “subjected Plaintiff to retaliatory treatment,” including greater scrutiny on his job performance, micromanagement, and “[u]nfounded allegations.” Id. ¶¶

59–64. By November 2023, one of the operators whom Lee supervised filed an internal complaint against him, claiming that Lee had unfairly “questioned her

training and competency.” Id. ¶ 134. In response, Fisher cautioned Lee about his “tone in chat-based interactions with female agents”—concerns Lee insists were “disproportionate and unwarranted.” Id. ¶ 135. Fisher also began “scrutinizing Plaintiff’s work at an excessive level,” making “abrupt and condescending

directives,” and “required Plaintiff to immediately report task conditions,” none of which were demanded of non-African American employees. Id. ¶ 150. Fisher also denied support to Lee’s team and undermined his authority by giving contradictory instructions to Lee’s agents and refusing to give Lee “equal managerial discretion.” Id. ¶¶ 74, 76.

Around November 2023, Lee “personally observed widespread timekeeping fraud” by other employees, but Thompson and Fisher “selectively enforced disciplinary action” against Lee “based on race.” Id. ¶¶ 68–69.

On November 21, 2023, Lee filed an EEOC complaint against Fisher. Dkt. No. 13 ¶ 89. Lee states that he alleged “discriminatory treatment . . . in violation of Title VII” within this complaint, id., but does not specify the exact claims or how the Fisher complaint was resolved. On the same date, Lee filed an EEOC complaint5

against Rising Phoenix,6 claiming disability and racial discrimination and retaliation.

5Lee’s First Amended Complaint states only that he filed a “charge of discrimination” with the EEOC in November 2023, but fails to elaborate on which Defendants were the subject of this complaint or what claims were presented. Dkt. No. 13 ¶ 9. The Corporate Defendants, however, describe this complaint as presenting racial discrimination claims against Rising Phoenix in their motion to dismiss, and provided the Court with a copy reflecting as much. Dkt. Nos. 39 at 4–5; 39-4. Typically, a court must limit its analysis to the complaint when deciding a motion to dismiss, but may incorporate by reference other materials when they are referred to by the plaintiff and “form[ ] the basis of the plaintiff’s claim.” U.S. v. Ritchie, 342 F.3d 903, 907–08 (9th Cir. 2003). Given that Lee’s First Amended Complaint refers to the November 2023 EEOC complaint, which relates to the exhaustion of his claims, the Court incorporates the EEOC complaint by reference and considers it as part of the pending motions.

6 The Court notes that the EEOC complaint lists only “Rising Phoenix”, not Tidal Basin, as Lee’s employer. Dkt. No. 39-4. Lee references “TB Customer Relations” in his EEOC complaint but did not make clear that his charges were leveled at Tidal Basin as well as Rising Phoenix. Id. The Corporate Defendants briefly argue that this vagueness means Lee failed to adequately exhaust his administrative remedies against Tidal Basin. Dkt. No. 39-1 at 7–8. However, “EEOC complaints are liberally construed,” Assaye v. United Airlines, Inc., No. 17-CV-00495 (DKW)(KSC), 2018 WL 1975678, at *8 (D. Haw. Apr. 26, 2018), and courts will consider “allegations of discrimination not included in the plaintiff’s administrative charge” where those claims are “like or reasonably related to the allegations contained in the EEOC charge,” B.K.B. v. Maui Police Id. ¶ 9; Dkt. No. 39-4. On November 30, 2023, Lee “formally escalated his complaint by reporting Defendant Fisher” to Tidal Basin’s vice-president for “race-

based discrimination.” Dkt. No. 13 ¶¶ 93–94. According to Lee, his EEOC complaints caused Fisher to retaliate by belittling him to his supervisees, excluding him from discussions, and applying different work

standards to him that were not applicable to non-African American supervisors. Id. ¶ 92. Other Defendants reacted similarly by “failing to provide support from upper management.” Id. ¶ 78. On December 1, 2023, Thompson and Burke met with Lee to discuss

“timekeeping inaccuracies” and “complaints by agents.” Id. ¶ 80, 96. Immediately after the meeting, Lee was placed on paid suspension. Id. ¶¶ 80, 98.

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Wilfred L. Lee, Jr. v. Rising Phoenix Holdings Corp., et al., Counsel Stack Legal Research, https://law.counselstack.com/opinion/wilfred-l-lee-jr-v-rising-phoenix-holdings-corp-et-al-hid-2025.