Wile v. Johnson Window Films CA2/7

CourtCalifornia Court of Appeal
DecidedApril 15, 2014
DocketB247056
StatusUnpublished

This text of Wile v. Johnson Window Films CA2/7 (Wile v. Johnson Window Films CA2/7) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Wile v. Johnson Window Films CA2/7, (Cal. Ct. App. 2014).

Opinion

Filed 4/15/14 Wile v. Johnson Window Films CA2/7 NOT TO BE PUBLISHED IN THE OFFICIAL REPORTS California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication or ordered published for purposes of rule 8.1115.

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

SECOND APPELLATE DISTRICT

DIVISION SEVEN

SHELLY WILE, B247056

Plaintiff and Appellant, (Los Angeles County Super. Ct. No. BC472146) v.

JOHNSON WINDOW FILMS,

Defendant and Respondent.

APPEAL from a judgment of the Superior Court of Los Angeles County, Maureen Duffy-Lewis, Judge. Reversed. Law Offices of Tamara S. Freeze, Tamara S. Freeze, Robert Odell and Allison Lin for Plaintiff and Appellant. Blank Rome, Howard M. Knee and Kathy PourSanae for Defendant and Respondent. __________________________ Shelly Wile, a former employee of Johnson Window Films, appeals from the judgment entered after the trial court granted summary judgment in favor of the company on Wile’s claims for wrongful termination and related employment claims. We affirm most of the trial court’s rulings. However, we reverse as to Wile’s cause of action for failure to engage in the interactive process to determine a reasonable disability accommodation because the company failed to establish Wile had not timely filed an administrative complaint with the Department of Fair Employment and Housing (DFEH)—the only ground advanced with respect to that claim. FACTUAL AND PROCEDURAL BACKGROUND 1. Wile’s Employment at Johnson Window Films In March 1999 Scott Davidson, the president of Johnson Window Films, hired Wile, then 71 years old, as a sales representative. Wile’s responsibilities included making and receiving telephone calls, sending product information letters, educating sales prospects about the company’s products, policies and procedures, processing customer transactions and finding prospective customers. He earned a base salary of $1,000 per month and a 2.5 percent commission on net sales in his assigned territory. Between 2000 and April 2003 Wile received employee evaluations rating his performance as good in many respects, but needing improvement in some. In January 2003 Wile’s base salary was increased to $1,100 per month and his commission reduced to 2 percent, but his sales territory was expanded. In early 2004 Wile tore the meniscus in his left knee, requiring surgery. He took a disability leave from February 16, 2004 through March 17, 2004. In September 2004 issues with Wile’s performance arose. On September 27, 2004 a potential customer complained about Wile in an email: “I called over a week ago, asking for some film samples. . . . To this day, I don’t have the film. I Emailed again asking where is my sample. The sales person calls and asked . . . . What kind of film?” Wile was given an oral warning and told to “write down contact information correctly and to create a system where he will not forget to follow up on his notes.” On September 2, 2005 David Read,

2 Wile’s supervisor, warned Wile about viewing adult web sites on his computer and reminded him it was a ground for termination. On March 30, 2006 Davidson spoke to Wile about continued problems with his performance. In a note memorializing the conversation Davidson wrote, “Today [Wile] and I discussed the many mistakes he has been making. These mistakes range from messed up credit card entry, mistakes on order entry and orders simply not entered. We discussed how and why they are happening and how many (several per day) are occurring. We discussed (and [Wile] acknowledged) the several time[s] that Dave Read has discussed this with him. ” In June 2006 Davidson limited Wiles duties to making outbound calls to prospective customers, creating a position for Wile that had not existed at the company. Davidson explained he had considered terminating Wile but decided not to “because of his wife’s medical problems. I empathized greatly with [Wile’s] situation and greatly respected [Wile’s] devotion to his wife. I was also hesitant to let [Wile] go because my daughter and [Wile’s] grandson went to school together at the time.” Because he was no longer responsible for making sales, Wile’s salary was changed from a commission structure to $35 per hour. Although Wile disputes his responsibilities changed in 2006, he acknowledged at his deposition his responsibilities had been reduced on approximately June 1, 2006 to “simply” making cold calls to people he found in the nationwide telephone directory yellow pages, a change he considered a demotion. In August 2007 Wile had a second knee surgery and took a medical leave from August 16, 2007 through September 10, 2007. When he returned from leave, the company had moved his desk from the second floor to the first floor so Wile, who now used a cane, did not have to climb stairs. In September 2008 Wile began working from home to accommodate his impaired knee; it was easier if he did not have to commute to work or walk far to use the bathroom or go to lunch. Wile testified he first asked to work from home because of his knee—and so he could be available if his wife needed him— before his responsibilities changed in June 2006. He made the request three to five additional times before it was granted.

3 According to Davidson, in September 2009 Johnson Window Films began laying off “lower productive employees” because it had been incurring net losses: 1 approximately $79,900 in 2007, $427,840 in 2008 and $427,950 in 2009. The laid-off sales representatives and sales managers were replaced, but some of the new employees were subsequently terminated for failure to increase sales. After 2010’s net loss of $327,000 and continuing losses in 2011, Davidson decided to discharge an additional employee. Johnson selected Wile, who was terminated on June 15, 2011, “because (a) Johnson did not need someone conducting only outbound sales cold calls from the yellow pages, because the prospecting calls were not producing a sufficient number of sales; and (b) Mr. Wile’s performance issues which gave rise to limiting his job duties in June 2006.” Davidson testified he never questioned Wile’s effort. The problem was he generated only a few customers who purchased small amounts and did not become repeat customers: “It just came to be that these leads were not ever adding up to complete customers that would buy again and again and add to your sales month after month.” Davidson did not discuss this issue with Wile in 2009 or 2010 because the company “was just carrying him. I was just giving him a paycheck because of his wife, and I think everybody in the company had that compassion for him.” No one was hired solely to make cold calls from the yellow pages after Wile was fired; other sales associates continued to make cold calls as part of their job responsibilities. 2. The Complaint After submitting an administrative complaint on October 11, 2011 to the DFEH and receiving a right to sue letter, Wile filed this lawsuit in superior court asserting causes of action against Johnson Window Films for disability and age discrimination in violation of the Fair Employment and Housing Act (FEHA) (Gov. Code, § 12940, 2 subd. (a)), failure to accommodate disability (§ 12940, subd. (m)), failure to engage in an

1 In support of its motion the company submitted financial statements for the years 2007 through 2011. 2 Statutory references are to the Government Code unless otherwise indicated.

4 interactive process to determine reasonable disability accommodations (§ 12940, subd. (n)), wrongful termination in violation of public policy and unfair and unlawful business practices under the Unfair Competition Law (Bus. & Prof. Code, § 17200).

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Earl v. Nielsen Media Research, Inc.
658 F.3d 1108 (Ninth Circuit, 2011)
Harris v. City of Santa Monica
294 P.3d 49 (California Supreme Court, 2013)
Mixon v. Fair Employment & Housing Commission
192 Cal. App. 3d 1306 (California Court of Appeal, 1987)
Gonzales v. Superior Court
189 Cal. App. 3d 1542 (California Court of Appeal, 1987)
366-388 Geary Street, L.P. v. Superior Court
219 Cal. App. 3d 1186 (California Court of Appeal, 1990)
Johnson v. United Cerebral Palsy/Spastic Children's Foundation
173 Cal. App. 4th 740 (California Court of Appeal, 2009)
Carter v. CB Richard Ellis, Inc.
19 Cal. Rptr. 3d 519 (California Court of Appeal, 2004)
Hanson v. Lucky Stores, Inc.
87 Cal. Rptr. 2d 487 (California Court of Appeal, 1999)
Sada v. Robert F. Kennedy Medical Center
56 Cal. App. 4th 138 (California Court of Appeal, 1997)
Martin v. Lockheed Missiles & Space Co.
29 Cal. App. 4th 1718 (California Court of Appeal, 1994)
California Veterinary Medical Ass'n v. City of West Hollywood
61 Cal. Rptr. 3d 318 (California Court of Appeal, 2007)
Kelly v. Stamps. Com Inc.
38 Cal. Rptr. 3d 240 (California Court of Appeal, 2006)
Cucuzza v. City of Santa Clara
128 Cal. Rptr. 2d 660 (California Court of Appeal, 2002)
Luri v. Greenwald
132 Cal. Rptr. 2d 680 (California Court of Appeal, 2003)
Alch v. Superior Court
165 Cal. App. 4th 1412 (California Court of Appeal, 2008)
Byars v. SCME Mortgage Bankers, Inc.
135 Cal. Rptr. 2d 796 (California Court of Appeal, 2003)
Morgan v. Regents of the University of California
105 Cal. Rptr. 2d 652 (California Court of Appeal, 2000)
Slatkin v. University of Redlands
106 Cal. Rptr. 2d 480 (California Court of Appeal, 2001)
Bains v. Moores
172 Cal. App. 4th 445 (California Court of Appeal, 2009)

Cite This Page — Counsel Stack

Bluebook (online)
Wile v. Johnson Window Films CA2/7, Counsel Stack Legal Research, https://law.counselstack.com/opinion/wile-v-johnson-window-films-ca27-calctapp-2014.