Wholesale TV and Radio Advertising, LLC v. Better Business Bureau of Metropolitan Dallas, Inc.

CourtCourt of Appeals of Texas
DecidedJune 14, 2013
Docket05-11-01337-CV
StatusPublished

This text of Wholesale TV and Radio Advertising, LLC v. Better Business Bureau of Metropolitan Dallas, Inc. (Wholesale TV and Radio Advertising, LLC v. Better Business Bureau of Metropolitan Dallas, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

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Wholesale TV and Radio Advertising, LLC v. Better Business Bureau of Metropolitan Dallas, Inc., (Tex. Ct. App. 2013).

Opinion

Affirm and Opinion Filed June 14, 2013

S In The Court of Appeals Fifth District of Texas at Dallas

No. 05-11-01337-CV

WHOLESALE TV AND RADIO ADVERTISING, LLC, Appellant V. BETTER BUSINESS BUREAU OF METROPOLITAN DALLAS, INC., Appellee

On Appeal from the 14th Judicial District Court Dallas County, Texas Trial Court Cause No. 11-08382-A

MEMORANDUM OPINION

Before Justices Bridges, FitzGerald, and Myers Opinion by Justice FitzGerald

Appellant Wholesale TV and Radio Advertising, LLC (Wholesale) sued appellee Better

Business Bureau of Metropolitan Dallas, Inc. (BBB). BBB filed a motion to dismiss pursuant to

the Texas Citizens Participation Act (TCPA). The trial judge granted the motion, dismissed the

case, and awarded BBB its attorneys’ fees. Wholesale raises five issues on appeal. We affirm.

I. BACKGROUND

A. Allegations

Wholesale alleged the following facts in its live petition. Wholesale is engaged in the

business of selling television and radio advertising at discounted prices. BBB solicited

Wholesale to seek BBB accreditation, and in or about December 2009 Wholesale submitted its

application fee and “all relevant documents requested” by BBB. BBB requested additional information from Wholesale to substantiate Wholesale’s claims that it provided television and

radio advertising at wholesale costs. Although Wholesale provided “all the necessary responses

to [BBB’s] questions,” BBB rejected Wholesale’s application by letter dated February 16, 2010.

BBB stated that the reason for the denial was Wholesale’s failure to substantiate that it sells

advertising at “wholesale prices.” BBB later refunded Wholesale’s application fee.

In March 2010, Wholesale noticed that BBB had given Wholesale an “F” rating on

BBB’s website. Wholesale sent BBB additional information in an attempt to prove Wholesale’s

status as a wholesale advertising provider. BBB sent Wholesale a letter dated August 20, 2010,

in which BBB refused to take down the “F” rating. In that letter, BBB asserted that Wholesale

failed to meet BBB’s definition of “wholesale” or “wholesale pricing.” In a phone call, a

representative of BBB told a representative of Wholesale that Wholesale’s business was not

acceptable to BBB because of its brand name. The “F” rating has significantly harmed

Wholesale’s business.

B. Procedural history

Wholesale sued BBB in July 2011, asserting claims for violations of the Deceptive Trade

Practices Act and business disparagement. BBB answered. On August 10, 2011, Wholesale

filed its first amended petition, which was its live pleading at the time of judgment. In the first

amended petition, Wholesale added claims for fraud and negligent misrepresentation. On

August 12, 2011, BBB filed a motion to dismiss based on the TCPA, Chapter 27 of the Texas

Civil Practice and Remedies Code. In that motion, BBB attacked Wholesale’s claims for DTPA

violations, business disparagement, and fraud, but not its claim for negligent misrepresentation.

Wholesale filed a response.

The trial judge held a hearing on BBB’s motion to dismiss, and at the end of the hearing

the judge orally stated his intention to grant the motion. The judge and the attorneys discussed

–2– the fact that BBB had not attacked Wholesale’s negligent-misrepresentation claim in its motion.

In the interest of efficiency, the judge decided that that claim would be handled “by submission,”

and that Wholesale would have three days to submit any additional evidence it wanted to submit

on that claim. Wholesale timely filed a supplemental response addressing negligent

misrepresentation, and BBB filed a reply brief addressing that supplemental response. The trial

judge thereafter signed a final judgment in which he dismissed all of Wholesale’s claims and

awarded BBB $15,999 in attorneys’ fees.

Wholesale timely filed its notice of appeal.

II. ANALYSIS

A. Issues presented

Wholesale presents five issues on appeal. In its first issue, Wholesale argues that BBB

was not entitled to dismissal under the TCPA because the conduct at issue was false commercial

speech not protected by the First Amendment. In its four remaining issues, Wholesale argues

that it adduced sufficient evidence supporting the elements of its four claims to withstand BBB’s

motion to dismiss.

B. The TCPA

We recently summarized the TCPA’s motion-to-dismiss procedure in a case similar to

this one. See generally Better Bus. Bureau of Metro. Dallas, Inc. v. BH DFW, Inc., No. 05-12-

00587-CV, 2013 WL 2077636, at *4–5 (Tex. App.—Dallas May 15, 2013, no pet. h.). Under

that procedure, BBB bore the initial burden of showing by a preponderance of the evidence that

Wholesale’s action was based on, related to, or was in response to BBB’s exercise of the right of

free speech, the right to petition, or the right of association. See TEX. CIV. PRAC. & REM. CODE

ANN. § 27.005(b) (West Supp. 2012); BH DFW, 2013 WL 2077636, at *6. The TCPA defines

the exercise of the right of free speech broadly as “a communication made in connection with a

–3– matter of public concern.” TEX. CIV. PRAC. & REM. CODE ANN. § 27.001(3). The phrase “matter

of public concern” includes issues relating to “a good, product, or service in the marketplace.”

Id. § 27.001(7).

C. Commercial speech

In Wholesale’s first issue on appeal, it argues that BBB did not meet its initial burden

because the statements BBB made about Wholesale on BBB’s website amount to false

commercial speech that should not be given protection under the First Amendment. But as we

noted in BH DFW, the TCPA contains its own definition of “the right of free speech” that

controls the applicability of the TCPA to particular speech. 2013 WL 2077636, at *7. In BH

DFW, we held that BBB’s online business review and rating of BH DFW, a builder of residential

swimming pools, amounted to protected speech under the TCPA because the review and rating

related to a good, product, or service in the marketplace. Id. Because BH DFW’s breach-of-

contract lawsuit against BBB was based on BBB’s exercise of the right of free speech, BBB

carried its burden under section 27.005(b) of the TCPA. Id. In another similar case, we held that

BBB’s online business review and rating of a law firm amounted to protected speech under the

TCPA. Better Bus. Bureau of Metro. Dallas, Inc. v. Ward, No. 05-12-00575-CV, 2013 WL

2077273, at *4 (Tex. App.—Dallas May 15, 2013, no pet. h.). Accordingly, the law firm’s

claims against BBB for defamation, negligence, and gross negligence based on the review and

rating triggered the application of the TCPA. Id. at *4; accord Avila v. Larrea, 394 S.W.3d 646,

655 (Tex. App.—Dallas 2012, pet. filed) (holding that TCPA applied to attorney’s claims based

on allegedly false television broadcasts about him).

Wholesale’s claims are based on BBB’s online rating and review of Wholesale’s goods,

products, or services, specifically the sale of television and radio advertising. Applying our

precedents and the plain language of the TCPA to the facts of this case, we conclude that BBB

–4– carried its burden of showing that Wholesale’s claims are based on or relate to BBB’s exercise of

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