White v. Walgreen Co

CourtDistrict Court, N.D. Alabama
DecidedJune 25, 2020
Docket2:18-cv-01844
StatusUnknown

This text of White v. Walgreen Co (White v. Walgreen Co) is published on Counsel Stack Legal Research, covering District Court, N.D. Alabama primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
White v. Walgreen Co, (N.D. Ala. 2020).

Opinion

UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ALABAMA SOUTHERN DIVISION DEBBIE B. WHITE, et al., } } Plaintiffs, } } v. } Case No.: 2:18-cv-01844-RDP } WALGREEN CO., } } Defendant. }

MEMORANDUM OPINION This case is before the court on Plaintiffs’ Motion for Partial Summary Judgment (Doc. # 44) and Defendant’s Motion for Summary Judgment (Doc. # 53). The Motions have been fully briefed (Docs. # 45, 47, 53, 54) and are ripe for review. After careful review, and for the reasons stated below, Plaintiffs’ Motion (Doc. # 44) is due to be denied, and Defendant’s Motion (Doc. # 53) is due to be granted in part and denied in part. I. Relevant Undisputed Facts1 This is a slip-and-fall case. On Friday, March 30, 2018, Plaintiff Debbie White (“Mrs. White”) visited Walgreens store number 7791 to buy moisturizer. (Doc. # 47-6 at 34). The store is located at 101 Doug Baker Boulevard in Birmingham, Alabama. (Doc. # 18 at 3, ¶ 6). Mrs. White had frequented store 7791 many times before. (Doc. # 47-6 at 29). On March 30, when Mrs. White visited, store 7791 had on display (as it does on a regular basis) a large A-frame sign that advertised promotional deals. (Doc. # 47-6 at 37). Every one of

1 The facts set out in this opinion are gleaned from the parties’ submissions and the court’s own examination of the evidentiary record. All reasonable doubts about the facts have been resolved in favor of the nonmoving party. See Info. Sys. & Networks Corp. v. City of Atlanta, 281 F.3d 1220, 1224 (11th Cir. 2002). These are the “facts” for summary judgment purposes only. They may not be the actual facts that could be established through live testimony at trial. See Cox v. Adm’r U.S. Steel & Carnegie Pension Fund, 17 F.3d 1386, 1400 (11th Cir. 1994). Walgreens’ 8,600 nationwide stores utilizes A-frame signs. (Doc. # 47-1 at 26, 29). Walgreens’ Merchandising Guide (a/k/a its Customer Plan) contains guidelines that instruct employees where to place these A-frame signs. (Doc. # 47-1 at 29-30). Generally, the morning shift lead or the morning cashier would place the A-frame sign in the designated area upon store opening, which

is in front of the main entrance on the corner of the sidewalk. (Doc. # 45-3 at 2; Doc. # 47-1 at 60- 61; Doc. # 47-3 at 192). On the morning at issue, Alex McGrady and Jordan Morrow opened the store and placed the A-frame sign in its designated area.2 (Doc. # 45-3 at 2; Doc. # 47-3 at 193). Walgreens’ Customer Plan also contained certain instructions for using the A-frame sign. For example, if severe weather occurred, employees were to move the A-frame sign inside or “weigh[] [it] down using the sand ballast.” (Doc. # 45-4 at 2). It is undisputed that on March 30, 2018, the A-frame sign used at store 7791 was not weighed down with sand. (Doc. # 45 at 3). However, it was not common for a sign to be weighted with sand. (Doc. # 47-1 at 32; Doc. # 47-3 at 145). Rachel Lord, the Store Manager, and James Terry, the District Manager who oversaw fifteen stores (including store 7791), testified that they have never known an A-frame sign to be

weighed down with sand. (Doc. # 47-1 at 32; Doc. # 47-3 at 145). March 30, 2018 was a sunny Friday afternoon. (Doc. # 47-6 at 34). Mrs. White does not remember seeing the A-frame sign as she entered the store. (Doc. # 47-6 at 46). She was only in the store for five minutes or so. (Doc. # 47-6 at 42). While she was inside, the sign fell to the ground. (Doc. # 45-6 (“Sign Falls”) at 15:23:31-32). Two individuals (alleged to be Walgreens’ employees) exited the store after the sign fell, but before Mrs. White tripped over it; they did not pick up the sign. (Doc. # 47-1 at 165-66; Doc. # 45-7). Unfortunately, when Mrs. White exited,

2 Defendant’s employees are certain the sign was placed in the appropriate location on the morning of March 30, 2018 because Rachel Lord, the store manager, arrived at the store around 8:00 a.m., saw the sign, noticed it was crooked, and adjusted it. (Doc. # 47-1 at 131). she “slipped or [fell] on something that caused [her] to lose complete control of [her] body and land on the concrete.” (Doc. # 47-6 at 51). Mrs. White does not remember seeing the A-frame sign until she was “laying on the ground and saw it at [her] feet.” (Doc. # 47-6 at 43, 51). She testified that the sliding doors blocked her view of the A-frame sign as she was exiting the store. (Doc. #

47-6 at 46). She also testified that she was distracted by a white car that was passing by the store at the moment she was exiting. (Doc. # 47-6 at 48-49). There is video footage of the incident. (Doc. # 45-6 (“Debbie’s Fall”) at 15:25:47-50). The angle of the camera is from inside the store and Mrs. White’s back was to the camera as she walked through the exit door. (Id.). The video seems to show Mrs. White looking down (perhaps to put away a receipt, money, or payment card), but the video is not clear enough to form the basis of any Rule 56 finding. After she fell, Mrs. White spoke with another customer who called the paramedics and her husband. (Doc. # 47-6 at 56-57). Kyle Thrush (Assistant Manager) notified Sydney Darabaris (cashier) of Mrs. White’s fall, and Darabaris called 911. (Doc. # 45-12 at 2, ¶ 6). Mrs. White testified that, to her knowledge, she did not speak with any Walgreens’ personnel after her fall.

(Doc. # 47-6 at 57-58). Mrs. White’s husband arrived fairly promptly and took her to the emergency room. (Doc. # 47-6 at 58). At some point after the accident, Thrush removed the A- frame sign from the ground and placed it over a railing outside of the store.3 (Doc. # 47-6 at 97). As a result of the fall, Mrs. White fractured two bones in her left foot, and she fractured her humorous bone in four places, which required her to undergo a reverse shoulder replacement. (Doc. # 47-6 at 59-60, 71). Lord was notified of Mrs. White’s fall and immediately called Sedgwick, a third-party vendor that handles customer and/or employee injuries while on Walgreens’ premises. (Doc. # 47-1 at 20). As of September 2017, Walgreens’ policy on customer

3 There is Rule 56 evidence indicating that the A-frame sign had often been placed over this railing during hours of operation, rather than beside the door. (Doc. # 47-3 at 139-40; Doc. # 47-6 at 36). injuries required store leadership (in this instance, Lord) to “gather the following information regarding the incident” and send it to Sedgwick: (1) customer information; (2) date and time of incident; (3) description and cause of incident; (4) witness information; (5) weather conditions; and (6) the type of shoes worn by the customer. (Doc. # 45-11 at 2). Once Sedgwick was called, a

“claim number” would be assigned, which is used to reference the injury/incident. (Doc. # 45-11 at 2). “After the information [is] . . . provided to Sedgwick, the store leader must [permanently] dispose of any document containing customer information.” (Doc. # 45-11 at 2). The store leader must also “provide and preserve video of the actual incident . . . as well as the customer entering and exiting the store” and take pictures of the site of the incident using the store’s “passport camera.” (Doc. # 45-11 at 3). Video of Mrs. White’s fall contains footage recorded an hour before the accident and an hour after the accident. (Doc. # 47-3 at 131). When Lord called Sedgwick, she did her “best to provide the answers” to the questions the representative asked. (Doc. # 47-1 at 62). She did not conduct her own investigation or take any notes, as that is “not [her] role” but rather is Sedgwick’s. (Doc. # 47-1 at 63). Sedgwick gave Lord

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Jean Cox v. Target Corporation
351 F. App'x 381 (Eleventh Circuit, 2009)
Harllee-Gargiulo v. G.M. Sales
131 F.3d 995 (Eleventh Circuit, 1997)
Bryant Flury v. DaimlerChrysler Corp.
427 F.3d 939 (Eleventh Circuit, 2005)
Allen v. Board of Public Educ. for Bibb County
495 F.3d 1306 (Eleventh Circuit, 2007)
Anderson v. Liberty Lobby, Inc.
477 U.S. 242 (Supreme Court, 1986)
Leslie Ray Cox R.M. Cox Larry Driver Barry Nichols John Bullard Robert W. Kennedy, Jr. Lorenzo G. East Clarence M. Pope, Jr. C.R. Altes Jack E. Merrymon Terry P. West R.S. Arnold M.W. Milstead J.W. Wade Manning A.C. Snider Terry H. Melvin Thomas E. Hill Gary D. Swann Ronald E. Frazier Anthony J. Crapet Robert M. Green Heath L. McMeans III Billy Carter Joe A. Knight, George Boglin, Wardell Clark, Phillip L. Drummond, Don L. Flurry, Dennis R. Fulton, Dennis E. Jones, W.T. Mayberry, James R. Miller, Willie J. Nation, Oscar Lee Perry, Robert Poole, Brack Wells, Willie Young, Harry S. Turner v. Administrator United States Steel & Carnegie and United States Steel & Carnegie Pension Fund, United Steelworkers of America, Afl-Cio-Clc and Usx Corporation, A/K/A United States Steel Corporation, Leslie Ray Cox, R.M. Cox, Larry Driver, Barry Nichols, John Bullard, Robert W. Kennedy, Jr., Lorenzo G. East, Clarence M. Pope, C.R. Altes, Jack E. Merrymon, Terry P. West, R.S. Arnold, M.W. Milstead, J.W. Wade, A.C. Snider, Terry H. Melvin, Thomas E. Hill, Gary D. Swann, Ronald E. Frazier, Anthony J. Crapet, Robert M. Green, Heath L. McMeans Iii, Billy Carter, Joe A. Knight, George Boglin, Wardell Clark, Phillip L. Drummond, Don L. Flurry, Dennis R. Fulton, Dennis E. Jones, W.T. Mayberry, James R. Miller, Willie J. Nation, Oscar Lee Perry, Robert Poole, Brack Wells, Willie Young, Harry S. Turner v. Administrator United States Steel & Carnegie, United States Steel & Carnegie Pension Fund, Usx Corporation, A/K/A United States Steel Corporation
17 F.3d 1386 (Eleventh Circuit, 1994)
Christian v. Kenneth Chandler Const. Co.
658 So. 2d 408 (Supreme Court of Alabama, 1995)
Hose v. Winn-Dixie Montgomery, Inc.
658 So. 2d 403 (Supreme Court of Alabama, 1995)
Denmark v. Mercantile Stores Co., Inc.
844 So. 2d 1189 (Supreme Court of Alabama, 2002)
Ex Parte Kraatz
775 So. 2d 801 (Supreme Court of Alabama, 2000)
Tolbert v. Tolbert
903 So. 2d 103 (Supreme Court of Alabama, 2004)
Wal-Mart Stores, Inc. v. Goodman
789 So. 2d 166 (Supreme Court of Alabama, 2000)
Lowe's Home Centers, Inc. v. Laxson
655 So. 2d 943 (Supreme Court of Alabama, 1994)
Bozeman v. Central Bank of the South
646 So. 2d 601 (Supreme Court of Alabama, 1994)
Ex Parte Essary
992 So. 2d 5 (Supreme Court of Alabama, 2007)
Ray v. Ford Motor Co.
792 F. Supp. 2d 1274 (M.D. Alabama, 2011)
LaRoche v. Denny's, Inc.
62 F. Supp. 2d 1366 (S.D. Florida, 1999)
Sawyer v. Southwest Airlines Co.
243 F. Supp. 2d 1257 (D. Kansas, 2003)

Cite This Page — Counsel Stack

Bluebook (online)
White v. Walgreen Co, Counsel Stack Legal Research, https://law.counselstack.com/opinion/white-v-walgreen-co-alnd-2020.