Westgate Resorts, Ltd. v. Shaun S. Adel & Consumer Protection Group, LLC

2012 UT 55, 285 P.3d 1219, 716 Utah Adv. Rep. 48, 2012 WL 3871732, 2012 Utah LEXIS 119
CourtUtah Supreme Court
DecidedSeptember 7, 2012
DocketNo. 20100425
StatusPublished
Cited by13 cases

This text of 2012 UT 55 (Westgate Resorts, Ltd. v. Shaun S. Adel & Consumer Protection Group, LLC) is published on Counsel Stack Legal Research, covering Utah Supreme Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Westgate Resorts, Ltd. v. Shaun S. Adel & Consumer Protection Group, LLC, 2012 UT 55, 285 P.3d 1219, 716 Utah Adv. Rep. 48, 2012 WL 3871732, 2012 Utah LEXIS 119 (Utah 2012).

Opinion

Associate Chief Justice NEHRING,

opinion of the Court:

T1 In this appeal we review and hold to be unconstitutional a jury's award of punitive damages. Westgate Resorts contends that the punitive damages awarded to Consumer Protection Group violate both substantive and procedural due process. We agree with Westgate that the award violates procedural due process. In light of this conclusion, we need not reach Westgate's argument that the award was unconstitutionally excessive in violation of substantive due process. We vacate the jury's punitive damages award and remand for a new trial on the punitive damages issue only.

BACKGROUND

1 2 Westgate Resorts is a large real estate timeshare company. In 2007, Westgate grossed over one billion dollars in revenue and had approximately 400,000 owners of fractional interests in properties worldwide. In October 2000, Westgate began selling timeshares for its "Westgate at the Canyons" resort in Park City, Utah. To market its new resort, Westgate offered a certificate for a three-day, two-night vacation to Anaheim, California to consumers who were willing to travel to Park City and endure a ninety-minute presentation about the company. Westgate represented to its consumers that the certificate was worth approximately $500. The certificates turned out to be almost impossible to redeem.

T3 The obstacles that confronted consumers who sought to redeem their certificates were both numerous and daunting. The terms and conditions included a $135 deposit, [1221]*1221date restrictions, cancellation penalties, and the package was subject to change without notice. Upon reading these restrictions, at least two of the consumers decided that it was "just not worth it" to even try to redeem the certificate. Others contacted the unhelpful redemption company, discovered how difficult it would be to redeem the certificate, and then gave up. Those who did try to follow through with redeeming their certificates experienced many problems and had to call the redemption center numerous times. After paying the $135 deposit, consumers could request three dates when they would like to redeem their vacation package, and then wait to hear from the redemption center if any of their chosen dates were deemed "valid." Over and over again, the consumers were told that their requested dates were unavailable. Only one consumer was ever able to redeem his certificate and travel to Anaheim, but even this was only because the agent that had continually denied his requested dates took maternity leave and the temporary agent approved and booked the trip.

T4 Shaun Adel, a disgruntled former employee of Westgate, formed Consumer Protection Group (CPG) to right these perceived wrongs. CPG contacted people who had received the Anaheim certificates and solicited them to assign their claims to CPG. CPG promised the consumers it would share any recovery with them. CPG accumulated 500 claims.

15 Westgate sued Mr. Adel, claiming intentional interference with existing and potential economic relations, conversion, breach of contract, and violation of the Utah Uniform Trade Secrets Act. Westgate asked for injunctive relief to prevent Mr. Adel from contacting any other Westgate consumers. In response, Mr. Adel and CPG counterclaimed on behalf of the 500 elaimants. CPG alleged, among other things, breach of contract, fraudulent inducement, and violation of the Utah Consumer Protection Act.

T 6 Seven years and many pleadings later, fifteen of CPG's consumer claims were consolidated and tried together. During the trial, CPG occasionally reminded the jury of the many Westgate consumers who suffered the same fate as the plaintiffs, but were not parties to the lawsuit These comments were stricken by the trial court. But during closing argument, CPG again invoked other potential plaintiffs and offered the jury a sample calculation of punitive damages that relied on the harm done to the nonparty consumers.

T7 The jury awarded actual economic damages of between $5 and $550 for each claimant, for a total of $7,242, and declined to award any actual damages for emotional distress. The jury also awarded each claimant punitive damages of $66,666.67, for a total of $1,000,000.

T8 After the jury rendered its verdict, Westgate moved for judgment as a matter of law, for a new trial, and for a remittitur. The trial court addressed these motions together and denied them all. Westgate appealed. We have jurisdiction pursuant to Utah Code section 78A-3-102(8)(J).

ISSUES AND STANDARDS OF REVIEW

I 9 We review de novo the constitutionality of a punitive damages award.1 We then consider Westgate's argument that the trial court erred when it consolidated CPC's claims. We review a trial court's decision to consolidate for the abuse of discretion.2 We next consider CPC's claim, on cross-appeal, that the trial court erred when it determined that CPG lacked standing to bring claims under the Utah Consumer Sales Practices Act, Utah Code section 13-11-4.3 We review the trial court's interpretation of a statute for correctness.4 Finally, we grant CPG's re- [1222]*1222- quest to instruct the trial court to revisit CPG's argument that it is entitled to attorney fees under the private attorney general doctrine.

ANALYSIS

I. PUNITIVE DAMAGES

110 "Punitive damages may properly be imposed to further a State's legitimate interests in punishing unlawful conduct and deterring its repetition." 5 But to ensure that awards are not arbitrary and do not encroach on the sovereignty of neighboring states, the U.S. Supreme Court has determined "that the Constitution imposes certain limits, in respect both to procedures for awarding punitive damages and to amounts forbidden as grossly excessive." 6 At issue in this case is the Constitution's Due Process Clause, which, as explained by the Supreme Court in Philip Morris USA v. Williams,7 "forbids a State to use a punitive damages award to punish a defendant for injury that it inflicts upon nonparties." 8

T 11 There are three reasons for the Philip Morris prohibition. First, "the Due Process Clause prohibits a State from punishing an individual without first providing that individual with an opportunity to present every available defense. Yet a defendant threatened with punishment for injuring a nonparty victim has no opportunity to defend against the charge." 9 Second, "to permit punishment for injuring a nonparty victim would add a near standardless dimension to the punitive damages equation." 10 In explaining this concern, the Supreme Court posed theoretical questions ("How many such victims are there? How seriously were they injured? Under what cireamstances did injury occur?") and surmised that "[the trial will not likely answer such questions," but, rather, "[tThe jury will be left to speculate." 11 Such speculation would risk that "the fundamental due process concerns ... of arbitrariness, uncertainty, and lack of notice [] will be magnified." 12 Third, there is "no authority supporting the use of punitive damages awards for the purpose of punishing a defendant for harming others."13

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Bluebook (online)
2012 UT 55, 285 P.3d 1219, 716 Utah Adv. Rep. 48, 2012 WL 3871732, 2012 Utah LEXIS 119, Counsel Stack Legal Research, https://law.counselstack.com/opinion/westgate-resorts-ltd-v-shaun-s-adel-consumer-protection-group-llc-utah-2012.