West v. Jackson National Life Insurance Company

CourtDistrict Court, S.D. Texas
DecidedMarch 9, 2021
Docket4:19-cv-04427
StatusUnknown

This text of West v. Jackson National Life Insurance Company (West v. Jackson National Life Insurance Company) is published on Counsel Stack Legal Research, covering District Court, S.D. Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
West v. Jackson National Life Insurance Company, (S.D. Tex. 2021).

Opinion

UNITED STATES DISTRICT COURT March 09, 2021 SOUTHERN DISTRICT OF TEXAS Nathan Ochsner, Clerk HOUSTON DIVISION

MARK ALVA WEST, § § Plaintiff, § VS. § CIVIL ACTION NO. 4:19-CV-4427 § JACKSON NATIONAL LIFE § INSURANCE, et al, § § Defendants.

AMENDED MEMORANDUM OPINION AND ORDER

Pending before the Court is the Defendant Jackson National Life Insurance’s (“Jackson National”) Motion for Summary Judgment. (Dkt. 32) After carefully reviewing the motion, response, reply, applicable law, and the entire record, the motion is GRANTED. I. FACTUAL BACKGROUND This case arises from a dispute that has been resolved between Jackson National, an insurer, and Shelby Ranly (“Ranly”), its insured, regarding coverage and payment for long term care benefits. Plaintiff Mark Alva West (“West”), proceeding pro se, has brought this action against Jackson National for tortious interference of contract under Texas state law. In support of this claim, West alleges that he had a contract with Ranly to serve as her “independent caregiver” that she terminated because of the unlawful claim coverage and payment decisions made by Jackson National and a settlement agreement entered into between Jackson National and Ranly. There is only one cause of action asserted in this lawsuit—tortious interference with a contract— and the material facts of this case are very straightforward. The summary judgment record consists of only three documents—the insurance policy issued by Jackson National to Ranly, a summary of the

“verbal” services agreement between Ranly and West, and the sworn declaration of Roy Christenson, a claims consultant who works for the administrator of the policy, establishing the material facts regarding the conduct of the parties in this case.1 A. The Policy In 2002, Jackson National issued a long-term care insurance policy to Ranly (the

“Policy”). (Dkt. 32-1 at pp. 10–28) Under the Policy, Jackson National pays the insured benefits for Long Term Care (among other things), which includes caregiving services provided in the insured’s home by an “Independent Caregiver” as this term is defined in the Policy. In addition to meeting these minimum requirements, the Policy states that an Independent Caregiver “can be anyone [the insured] choose[s] other than a member of

[the insured’s] immediate family living with [the insured].”2 (Dkt. 32-1 at p. 19) Before Jackson National will disburse benefits for care or services rendered by an Independent Caregiver, a Care Manager approved by Jackson National “must approve the Independent Caregiver.” The Policy provides that benefits will not be paid without such approval. (Dkt. 32-1 at p. 16)

1 West does not provide any sworn testimony as summary evidence in opposition to this motion. 2 The Policy also defines “Informal Caregiver[s],” which may be a person who has the primary responsibility of caring for the Insured in the Insured’s home but is not paid for those services. (Dkt. 32-1 at p. 16) The Policy “is a legal binding contract” between Jackson National and the Insured. No part of the Policy can be changed or waived “unless the change is approved in writing on the policy” by Jackson National. (Dkt. 32-1 at p. 27)

B. Ranly’s Initial Claim for Benefits and Her Contract with West Ranly asserted a claim under the Policy and collected benefits based upon timesheets for two caregivers. In late 2016, Jackson National began an investigation into whether the timesheets were valid. (Dkt. 32-1 at para. 4) Around the same time, Ranly and West entered into a “verbal contract of employment” for West to serve as a third

caregiver for Ranly in addition to the two caregivers for whom Ranly was already receiving benefits. (Dkt. 32-2 at p.2) In November 2016, Ranly requested to have West approved under the Policy as an Independent Caregiver. As part of that application, Ranly submitted an Independent Caregiver Personal and Professional History Form, to be completed by the caregiver.

(Dkt. 32-1 at p. 46) On the form, West checked boxes stating that he was not related to the insured and did not live with the insured: (Dkt. 32-1 at p. 46) West also provided a copy of his driver’s license but concealed the portion of his driver’s license that showed his address in the copy he provided to Jackson National. (Dkt. 32-1 at p. 47) Relying on the representation that West and Ranly were not related and did not

live together, Jackson National approved West as an Independent Caregiver as defined by the language of the Policy and began reimbursements to Ranly for West’s caregiving services. (Dkt. 32-1 at para. 6) However, contrary to the representations made by West to the insurance company. West and Ranly were married at the time. (Dkt. 32-2 at p.6) B. Jackson National’s Withdrawal of the Approval and the Subsequent Settlement Agreement with Ranly

In late 2016, a dispute arose between Jackson National and Ranly concerning the accuracy of timesheets that Ranly had submitted for benefit payments for her caregivers. During its investigation of that dispute, Jackson National discovered that West was in fact married to Ranly, despite his prior representations to the contrary on his Independent Caregiver Personal and Professional History form.3 Jackson also resided and currently resides with Ranly at her home at 2826 Westerland Drive, Houston, TX 77068—the same address that he continues to use as a mailing address, including in this action. Jackson National notified Ranly that West “does not and cannot qualify as an “Independent Caregiver” as defined by the Policy and that its prior approval of West as a caregiver was

withdrawn. (Dkt. 32-1 at p. 51–52) Subsequently, Jackson National withheld future benefit payments for West’s services to offset amounts already paid in reliance on West’s statements that he was not married to Ranly. Jackson National and Ranly eventually resolved their dispute with an agreement that Jackson National would repay certain withheld benefits, in exchange for a

mutual release of all claims, and the parties’ mutual agreement that Ranly would not request approval of West as a caregiver from the date of the settlement until April 1, 2021. (Dkt. 32-1 at pp. 56–59)

3 West has stipulated in this action that he is currently married to Ranly and was married to Ranly at the time he provided his submission to be approved as an Independent Caregiver. (Dkt. 32-2 at p. 6) Subsequently, West filed this action for tortious interference against Jackson National. He contends that 1) Jackson National’s interpretation of the Policy language regarding coverage and decision not to pay for his services to Ranly and 2) the conditions

of its settlement with Ranly, constitute “willful and intentional interference” with West’s services contract with Ranly. Specifically, West alleges that Jackson National’s interpretation of the term “Independent Care Giver” in the Policy is incorrect, not “logical” and is evidence of “egregious behavior” by Jackson National. (Dkt. 23 at p. 3) West seeks “lost wages,” which consist of reimbursement payments which West claims

Jackson National should have paid to Ranly for West’s caregiving services. In response, Jackson National filed the pending motion seeking judgment in its favor asserting, among other things, the affirmative defense of legal justification as a bar to this action. Specifically, Jackson National asserts that it cannot be sued for tortious interference with West’s contract because it had a legal right to interpret the Policy

language regarding coverage, to decide whether to pay or not pay claims from its insured, Ranly, and to enter into a settlement agreement with Ranly based on its interpretations. For the reasons set forth in greater detail below, the Court finds that Jackson National is entitled to summary judgment in this action based on the affirmative defense of legal justification.

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West v. Jackson National Life Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/west-v-jackson-national-life-insurance-company-txsd-2021.