West v. City of Charlottesville

CourtDistrict Court, W.D. Virginia
DecidedJanuary 21, 2025
Docket3:24-cv-00027
StatusUnknown

This text of West v. City of Charlottesville (West v. City of Charlottesville) is published on Counsel Stack Legal Research, covering District Court, W.D. Virginia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
West v. City of Charlottesville, (W.D. Va. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT feat POR THE WESTERN DISTRICT OF VIRGINIA DEPUTY CLERK CHARLOTTESVILLE DIVISION

Jared Ethan West, ) Plaintiff, v. Civil Action No. 3:24-cv-00027 City of Charlottesville et a/, Defendants.

MEMORANDUM OPINION This matter is before the court on Defendants City of Charlottesville, Steve Hawkes, Flora Kelly-Bertsche, and Maria Weiss’s motion to dismiss under Federal Rule of Civil Procedure 12(b)(6). (Dkt. 10.) For the reasons stated below, the court will grant Defendants’ motion to dismiss as to the individual Defendants, the claim of discrimination brought against the City of Charlottesville, and the claim of retaliation brought against the City of Charlottesville to the extent it seeks monetary relief. The court will deny Defendants’ motion as to the claim of retaliation brought against the City of Charlottesville to the extent it seeks injunctive relief.

I. Background A. Factual History Plaintiff Jared Ethan West (“West”), proceeding pro se, brought this employment action against Defendant City of Charlottesville (“City”) and Defendants Steve Hawkes (“Hawkes”),

Maria Weiss (“Weiss”), and Flora Kelly-Bertsche (“Kelly-Bertsche”), all City employees. West claims Defendants violated the Americans with Disabilities Act (“ADA”), 42 U.S.C. § 12101 et seq., when the City terminated his employment as a Technical Support Specialist following the disclosure of his epilepsy to Hawkes, Weiss, and Kelly-Bertsche. The facts are taken from West’s complaint and, at this stage, are presumed to be true. See Ashcroft v. Iqbal, 556 U.S. 662,

678 (2009). West has suffered from epilepsy since 2018. (Am. Compl. at 17, ¶ 3 (Dkt. 7).) His diagnosis has impacted major life activities, including issues with “sleeping, waking, anxiety and depression.” (Id. ¶ 5.) On November 10, 2021, West began work as a Technical Support Specialist in the City of Charlottesville’s Information Technology Department. (Id. ¶¶ 6–7.) West’s qualifications for the role included U.S. Army training in information technology and

approximately one year of experience working as a Desktop Support Analyst. (Id. ¶ 8.) At all relevant times, West was a probationary employee of the City. (Am. Compl. Ex. 2 at 2 (Dkt. 7-2) [hereinafter “Ex. 2”]; Pl.’s Resp. to Mot. to Dismiss at 1 (Dkt. 14) [hereinafter “Pl.’s Resp.”].) As a Technical Support Specialist, West staffed the City’s Helpdesk, which fielded IT-related questions and requests from City employees. (Ex. 2 at 27.) West’s Helpdesk responsibilities included responding to service requests by phone or email, resolving IT issues - 2 - or routing them to the appropriate engineer, performing maintenance or repairs on personal computers, maintaining accurate records of all service calls, and “[p]erform[ing] other duties as assigned.” (Id.) The role as advertised required “[b]asic project management skills and [the] ability to accurately interpret requirements, analyze data, reason logically, exercise sound

judgment, and develop effective solutions to problems.” (Id.) The Technical Support Specialist needed to “[r]elate well with people and have excellent communications [sic] skills to provide assistance in a competent and friendly manner.” (Id.) Because of significant staff turnover, “[t]raining was disjointed and inconsistent.” (Id. at 4.) Hawkes, stepping into the role of interim IT Director shortly after West was hired,

implemented new “policy changes” in the department. (Id.) Though West received “brief” initial training from two experienced Helpdesk employees, both left their roles after two weeks. (Id.) Their departures left West and one other new employee, Tyler Ringling (“Ringling”), to run the Helpdesk. (Id.) West’s immediate supervisor, Tyler Henderson (“Henderson”), joined the department in early or mid-December and implemented another new policy of email check-ins each morning. (Id. at 3–4.) And IT Operations Manager Maria

Weiss, who supervised the Helpdesk, joined the department in mid-January. (Id. at 4.) West found that “multiple changes in personnel during this time caused confusion about supervision as well as training and procedural inconsistencies.” (Id.) During his first month and a half of employment, West claims he “successfully performed the duties of his job.” (Am. Compl. at 17, ¶ 9.) Nevertheless, he concedes he was not always a model employee. After email check-ins began in late December, West admits - 3 - that “there were days when [he] forgot to login first thing” (Ex. 2 at 3) or sent late “online” notifications (id. at 5), and that on at least one occasion he was late to enter his time (id.). West reiterates, however, that other employees behaved similarly. For instance, “other employees similarly situated were also emailing in late,” (id. at 3), “[o]ther employees also would send late

‘online’ notifications,” (id. at 5), and “[o]ther people, including Tyler Ringling, were also late putting in their time” (id.). Despite these infractions, West reports having “received no discipline prior to his seizure on January 13, 2022.” (Id. at 16.) On December 28, 2021, West disclosed to interim IT Director Hawkes that he had been diagnosed with epilepsy and that he was struggling due to changes in his medication. (Id.

at 5; Am. Compl. at 17, ¶ 10.) He also revealed that he had experienced a focal seizure during a meeting. (Ex. 2 at 5.) When West experienced another seizure at work on January 13, 2022, his supervisor Henderson sent him home to work remotely “until his condition resolved.” (Id. at 6.) Hawkes informed the City’s Human Resources department the next day of West’s condition. (Id.) West continued to work remotely through the month of January. (Id. at 10.) It is

unclear whether he did so because he was directed to “work remotely until [his] medical issue resolved” (Am. Compl. at 22, ¶ 1) or because “family members in [his] home tested positive for COVID, [so he] was permitted to work from home until February 8, 2022” (id. at 9). Regardless, West found that “[w]orking from home was difficult as the tools used to work from home were not sufficient to timely answer calls and it was causing stress,” which in turn aggravated his epilepsy. (Id. at 22, ¶ 1.) Specifically, the system used to remotely answer phone - 4 - calls for the Helpdesk suffered from a delay, resulting in West being unable to respond to the ringing phone before his co-workers in the office. (Ex. 2 at 8–9.) West also experienced issues connecting to the VPN for remote work. (Id. at 7.) Further, weeks spent away from the office left West “isolated” from his co-workers

and unsure of office practices. (Am. Compl. at 22, ¶ 1.) On one occasion, the other Technical Support Specialist received training that West did not. (Ex. 2 at 9.) On at least two occasions, West was reprimanded for behavior he had seen modeled by Henderson or Hawkes. (Id. at 7, 9.) Hawkes additionally reprimanded West for failing to send his morning check-in email on January 19. (Id. at 6.) During this time, winter storms and a doctor’s appointment impacted

West’s tardiness, while continuing VPN issues impacted his work performance. (Id. at 7.) Following West’s disclosure of his epilepsy, Hawkes encouraged West to apply for leave under the Family and Medical Leave Act (“FMLA”), though West was not eligible as he had only been employed with the City for a short period of time. (Id. at 6–7.) On January 25, West also received an email from Kelly-Bertsche, the Organizational Development/Learning Coordinator in the City’s Human Resources Department. (Id. at 42.) The email’s subject line

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West v. City of Charlottesville, Counsel Stack Legal Research, https://law.counselstack.com/opinion/west-v-city-of-charlottesville-vawd-2025.