Watson v. Homebridge Financial Services, Inc.

CourtDistrict Court, D. Maryland
DecidedJanuary 13, 2022
Docket8:20-cv-02578
StatusUnknown

This text of Watson v. Homebridge Financial Services, Inc. (Watson v. Homebridge Financial Services, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Maryland primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Watson v. Homebridge Financial Services, Inc., (D. Md. 2022).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MARYLAND Southern Division

DAISHA WATSON, *

Plaintiff, * v. Case No.: GJH-20-2578 * HOMEBRIDGE FINANCIAL SERVICES, INC., * Defendant. * * * * * * * * * * * * * *

MEMORANDUM OPINION

Plaintiff Daisha Watson brought this civil action alleging that Defendant, as her servicer, mishandled her mortgage by wrongfully denying her loss mitigation applications, misapplying payments, and failing to convey her escrowed homeowners’ insurance premiums in violation of the Real Estate Settlement Procedures Act (“RESPA”), 12 U.S.C. §§ 2601 et seq., the Maryland Consumer Debt Collection Act (the “MCDCA”), Md. Code Ann., Com. Law § 14-201 et seq., and the Maryland Consumer Protection Act (“MCPA”), Md. Code Ann., Com. Law § 13-101 et seq. Pending before the Court is Defendant’s Motion to Dismiss Plaintiff’s Amended Complaint. ECF No. 16. No hearing is necessary. See Loc. R. 105.6 (D. Md. 2021). For the following reasons, Defendant’s Motion to Dismiss Plaintiff’s Amended Complaint is granted, in part, and denied, in part. I. BACKGROUND1 A. Factual Background In or around late 2014, Plaintiff’s grandmother, Hope Williams, passed away and, in her will, left Plaintiff her home located at 4796 Towne Square Blvd., Suitland, MD 20746 (the

“Home”). ECF No. 15 ¶¶ 8–9. Plaintiff’s grandmother also named Plaintiff as the executor and personal representative of her estate. Id. ¶ 10. When Plaintiff inherited the Home from her grandmother, “it was encumbered by an FHA-insured mortgage (the “Mortgage”) serviced by Cenlar FSB (“Cenlar”)”. Id. ¶ 11. Plaintiff made timely and regular payments on the Mortgage to Cenlar and provided documents relating to her status as her grandmother’s successor-in-interest, id. ¶ 12, and on October 15, 2015, Cenlar transferred the servicing of the Mortgage to Defendant, with servicing based out of Defendant’s office in Kennesaw, Georgia. Id. ¶ 13. Around the time of the service transfer, Plaintiff had a baby, and her brother was murdered, which caused “significant financial strain on Plaintiff,” including falling behind on her mortgage. Id. ¶¶ 14–15.

Plaintiff alleges that she initially reached out to Defendant about loss mitigation options in or around 2016, but that Defendant did not provide her with any information beyond directing her to pay the entire outstanding balance in a lump sum. Id. ¶ 16. Then, in or around July 2017, Plaintiff submitted a loss mitigation application to Defendant, id. ¶ 17, and she alleges that though she had “previously provided all required documents, Defendant repeatedly demanded that she resubmit them.” Id. ¶ 18. Plaintiff alleges that she submitted documents that included proof of her successor-in-interest status and that her application was complete no later than September 27, 2017. Id. ¶¶ 19–20. On or about October 26, 2017, Plaintiff alleges that Defendant

1Unless otherwise stated, the background facts are taken from Plaintiffs’ Amended Complaint, ECF No. 15, and are presumed to be true. See E.I. du Pont de Nemours & Co. v. Kolon Indus., Inc., 637 F.3d 435, 440 (4th Cir. 2011). rejected her application because she was not the named borrower, though Plaintiff alleges that she “provided multiple indications of her assumption of the Mortgage and her successor-in- interest status.” Id. ¶ 21.2 In or around February 2018, Plaintiff alleges that Defendant initiated a non-judicial foreclosure on the Home, id. ¶ 23, and that the loss mitigation affidavit accompanying the

foreclosure paperwork “falsely stated that Plaintiff had not submitted a complete application,” when Plaintiff alleges that she submitted all requested documentation. Id. ¶ 24. Plaintiff then, with the assistance of a housing counselor, submitted another loss mitigation application in or around March 2018, and entered into a “trial payment plan for a modification,” which halted the foreclosure proceedings. Id. ¶ 25. Plaintiff alleges that she made all payments in a timely manner and pursuant to the trial payment plan, and that she followed up with Defendant multiple times regarding a permanent loan modification agreement. Id. ¶ 26. Plaintiff further alleges that Defendant failed to provide her with a final loan modification agreement or a notice of denial for a permanent loan modification, though nothing changed regarding Plaintiff’s eligibility for a

modification, and Defendant did not request additional documentation for the application. Id. ¶¶ 27–29. Plaintiff continued to make payments “in the trial amount” while awaiting the permanent modification agreement from Defendant. Id. ¶ 30. On or about January 16, 2019, Defendant transferred servicing of the Mortgage internally to its office in Ewing, New Jersey, and Plaintiff alleges that the notice “explicitly stated that ‘[if] you are currently in a loss mitigation workout program, the workout program will remain active. HomeBridge Financial Services Inc. will decision [sic] any workout requests that have not been

2 Plaintiff alleges that modifications are “available to heirs, such as Plaintiff, notwithstanding the fact that her name was not on the note[,]” and cites to the FHA Single Family Housing Policy Handbook. ECF No. 15 ¶ 22. approved as of the transfer date.’” Id. ¶¶ 31–32. Plaintiff alleges that, after this transfer, “Defendant failed to provide its New Jersey office with access to information related to Plaintiff’s in-progress modification” and failed to send Plaintiff her final modification paperwork. Id. ¶ 33. In or around February 2019, Defendant sent Plaintiff a check for $ 7,017.82 (the

“Rejected Payments”), thus returning Plaintiff’s trial payments “as purportedly insufficient to cure the delinquency.” Id. ¶ 34. Plaintiff contends that she did not deposit the check because she properly paid the funds towards the Mortgage and that Defendant “began refusing Plaintiff’s subsequent payments,” which rendered her further delinquent though she complied with the obligations set forth by Defendant. Id. ¶¶ 35–36. In or around the same month, Plaintiff alleges that Defendant restarted foreclosure proceedings on the Home by scheduling a foreclosure sale on March 26, 2019, which Defendant only agreed to postpone after “significant effort” by Plaintiff and her housing counselor. Id. ¶¶ 37–38. Around one month later, on or about March 29, 2019, Plaintiff, through her counsel, sent Defendant a Notice of Error and Qualified Written

Request, to the address designated by Defendant. Id. ¶ 39. Plaintiff’s Notice of Error included her “name, address, and account number, described Defendant’s failure to honor the pending loan modification following the service transfer, [and] requested that the error be corrected.” Id. ¶ 40. Almost two months later, on or about May 21, 2019, Defendant responded to Plaintiff’s Notice of Error, “admitting that it had failed to properly transfer loan modification documents from its Georgia office to its New Jersey office.” Id. ¶ 41. Plaintiff alleges that she was finally able to secure a permanent loan modification on or about June 27, 2019, but that she “suffered significant distress and lost productivity in the interim.” Id. ¶ 42.

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Bluebook (online)
Watson v. Homebridge Financial Services, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/watson-v-homebridge-financial-services-inc-mdd-2022.