WalkMe Ltd., an Israeli company v. Whatfix, Inc., a Delaware corporation

District Court, N.D. California·Decided July 9, 2024·No. 4:23-cv-03991·Unknown

Opinion

WALKME LTD., AN ISRAELI Case No. 23-cv-03991-JSW COMPANY, et al., ORDER GRANTING, IN PART, AND Plaintiffs, DENYING, IN PART, MOTION TO v. COMPLAINT WHATFIX, INC., A DELAWARE Re: Dkt. No. 115 CORPORATION, et al.,

Defendants. Now before the Court for consideration is the motion to dismiss filed by Whatfix, Inc. (“WF Inc.”) and Whatfix PL (“WF PL”) (collectively “Whatfix”, unless otherwise noted). The Court has considered the parties’ papers, relevant legal authority, the record in this case, and has had the benefit of oral argument. The Court GRANTS, IN PART, AND DENIES, IN PART, Whatfix’s motion. The facts underlying this dispute are set forth in the Court’s Order granting, in part, and denying, in part Whatfix’s motion to dismiss the First Amended Complaint. See WalkMe, Ltd. v. Whatfix, Inc., 2024 WL 1221960, at *2 (N.D. Cal. Mar. 21, 2024). The Court will not repeat those allegations here. Plaintiffs, WalkMe Ltd. and WalkMe Inc. (collectively “WalkMe”), allege Whatfix violated the Defend Trade Secrets Act (“DTSA”) and California’s Uniform Trade Secrets Act (“CUTSA”) (the “Trade Secret Claims”). WalkMe bases those claims on what, for ease of reference, the Court will refer to as the “technical trade secrets” and the “business trade secrets.” WalkMe also alleges Whatfix violated the Computer Fraud and Abuse Act (“CFAA”) and California’s Data Access and Fraud Act (“CDAFA”) (the “Access Claims”). A. Applicable Legal Standards. Whatfix moves to dismiss pursuant to Federal Rule of Civil Procedure 12(b)(6). Under that rule, a court’s inquiry “is limited to the allegations in the complaint, which are accepted as true and construed in the light most favorable to the plaintiff.” Lazy Y Ranch Ltd. v. Behrens, 546 F.3d 580, 588 (9th Cir. 2008). Even under the liberal pleading standard of Rule 8(a)(2), “a plaintiff’s obligation to provide ‘grounds’ of his ‘entitle[ment] to relief’ requires more than labels and conclusions, and formulaic recitation of the elements of a cause of action will not do.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007) (citing Papasan v. Allain, 478 U.S. 265, 286 (1986)). Pursuant to Twombly, a plaintiff cannot merely allege conduct that is conceivable but must instead allege “enough facts to state a claim to relief that is plausible on its face.” Id. at 570. “A claim has facial plausibility when the plaintiff pleads factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (citing Twombly, 550 U.S. at 556). Some of WalkMe’s allegations are based “on information and belief,” which is permissible. See Soo Park v. Thompson, 851 F.3d 910, 928 (9th Cir. 2017). However, the facts must either be “peculiarly within the possession and control of the defendant” or the plaintiff’s belief must be supported “by factual information that makes the inference of culpability plausible.” Id. (quoting Arista Records LLC v. Doe, 604 F.3d 110, 120 (2d Cir. 2010)). If the allegations are insufficient to state a claim, a court should grant leave to amend unless amendment would be futile. See, e.g., Reddy v. Litton Indus. Inc., 912 F.3d 291, 296 (9th Cir. 1990); Cook, Perkiss & Liehe, Inc. v. N. Cal. Collection Serv., Inc., 911 F.2d 242, 246-47 (9th Cir. 1990). Where a plaintiff has previously amended and failed to correct deficiencies, the Court’s “discretion to deny leave to amend is particularly broad[.]” Allen v. City of Beverly Hills, 911 F.2d 367, 373 (9th Cir. 1990) (quoting Ascon Props., Inc. v. Mobil Oil Co., 866 F.2d 1149, 1160 (9th Cir. 1989)). // B. WalkMe States Its Claims Against WF, Inc. In its previous Order, the Court concluded that WalkMe’s allegations were sufficient to state a claim against WF Inc. based on conduct attributed to its employee Paula Prigge. WalkMe, 2024 WL 1221960, at *2 (“[T]here are allegations that WF Inc. had some involvement in the actions forming the trade secret and computer access claims.”). Although the Court concluded there were insufficient allegations to hold WF Inc. vicariously liable for WF PL’s acts, WalkMe clarifies that it does not premise its claims against WF Inc. on that theory. WalkMe continues to allege that Ms. Prigge accessed WalkMe’s system without authorization and learned “confidential details about WalkMe’s product and customized user experience … underlying rule configurations driving the work flows and content displaced at customer deployment sites, downloaded PDFs, and accessed supporting documentation to gain a deeper understanding of WalkMe’s processes and product.” (SAC ¶¶ 34-35.) For the reasons discussed in the following sections, the Court concludes these allegations are sufficient to state a claim, in part, against WF Inc. C. WalkMe States Claims for Misappropriation of the Technical Trade Secrets. In order to state a claim under DTSA or CUTSA, WalkMe must allege: (1) it possessed trade secrets; (2) Whatfix misappropriated those trade secrets; and (3) Whatfix caused or threatened to cause WalkMe damage. See InteliClear, LLC v. ETC Global Holdings, Inc., 978 F.3d 653, 657-58 & n. 1 (9th Cir. 2020) (noting courts have analyzed claims together based on similarity of elements). The parties focus on the first two elements. 1. WalkMe Sufficiently Alleges It Possessed Trade Secrets. The term “trade secrets” is defined broadly but consists of three essential components: “(1) information, (2) that is valuable because it is unknown to others, and (3) that the owner has attempted to keep secret.” Id. at 657. WalkMe is not required to disclose the details of its trade secrets but must include facts that “describe the subject matter of the trade secret with sufficient particularity to separate it from matters of general knowledge in the trade or of special knowledge of those persons ... skilled in the trade.” Id. at 658. Whatfix argues that WalkMe still fails to identify the alleged trade secrets in sufficient detail. In addition to the allegations contained in the body of the Second Amended Complaint (“SAC”), WalkMe attaches an exhibit that describes the alleged intrusions into the areas of its system that contain the alleged trade secrets. It also has videos of those intrusions, which it alleges show Whatfix employees engaging with the information that encompasses the technical trade secrets. WalkMe also attaches an exhibit about the documents and information its former employees and a former customer allegedly accessed before they went to work for Whatfix to support its allegations about the business trade secrets. (SAC, Exs. A-B.) The Court concludes that WalkMe does more than rely “catchall phrases” or on broad categories of information to describe the trade secrets. Cf. InteliClear, 978 F.3d at 659 (holding that there were genuine issues of material fact about whether plaintiff identified trade secrets with particularity and that “reasonable jury could conclude that the uniquely designed tables, columns, account number structures, methods of populating table data, and combination or interrelation thereof, are protectable trade secrets”). Whatfix also argues that WalkMe fails to allege facts that show it has taken reasonable measures to keep the relevant information secret. WalkMe alle

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WalkMe Ltd., an Israeli company v. Whatfix, Inc., a Delaware corporation, (N.D. Cal. 2024).

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