Walker v. State Farm Fire and Casualty Company

CourtDistrict Court, E.D. Washington
DecidedJanuary 6, 2025
Docket2:24-cv-00048
StatusUnknown

This text of Walker v. State Farm Fire and Casualty Company (Walker v. State Farm Fire and Casualty Company) is published on Counsel Stack Legal Research, covering District Court, E.D. Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Walker v. State Farm Fire and Casualty Company, (E.D. Wash. 2025).

Opinion

1 U.S. FDILISETDR IINC TT HCEO URT EASTERN DISTRICT OF WASHINGTON Jan 06, 2025 2 SEAN F. MCAVOY, CLERK 3 4 5 UNITED STATES DISTRICT COURT 6 EASTERN DISTRICT OF WASHINGTON 7 MARIE WALKER, an individual, No. 2:24-CV-00048-MKD 8 Plaintiff, ORDER GRANTING DEFENDANT’S MOTION FOR 9 vs. PARTIAL SUMMARY JUDGMENT AND DECLARATORY JUDGMENT 10 STATE FARM FIRE AND CASUALTY AND DENYING PLAINTIFF’S COMPANY, a foreign corporation, MOTION FOR PARTIAL 11 SUMMARY JUDGMENT Defendant. 12 ECF Nos. 17, 24 13 Before the Court are Plaintiff’s Motion for Partial Summary Judgment, ECF 14 No. 17, and Defendant’s Motion for Partial Summary Judgment Regarding 15 Coverage, Insurance Fair Conduct Act Claim, and Bad Faith Claim. ECF No. 24. 16 On November 26, 2024, the Court held a hearing on the cross-motions for 17 summary judgment. ECF No. 46. John Cadagan appeared for Plaintiff. Colton 18 Arias appeared for Defendant. The Court has reviewed the briefing and the record 19 and is fully informed. The Court grants Defendant’s motion and denies Plaintiff’s 20 motion. 1 BACKGROUND 2 A. Factual Background

3 The undisputed relevant facts are as follows. Ms. Walker owns a home 4 located in Spokane, Washington. ECF No. 45 at 2 ¶ 1. State Farm insured the 5 home under homeowners’ policy No. 47-BS-U722-1 (the “Policy”). Id. at 2 ¶ 2.

6 On January 30, 2023, Ms. Walker discovered substantial water in the crawl 7 space under her home. Id. at 2 ¶ 3. A sump pump located in the basement of Ms. 8 Walker’s home “continuously pumps to prevent water from entering the home.” 9 Id. at 2 ¶ 4. There was no power outage at the property when she discovered the

10 water. Id. at 2 ¶ 3. Ms. Walker reported the claim to her State Farm agent the 11 same day, but State Farm did not inspect the home until more than two weeks later. 12 Id. at 2-3 ¶ 6.

13 Ms. Walker contacted State Farm’s Premier Service Program vendor – 14 ServiceMaster by Compass – who refused to remove the standing water in Ms. 15 Walker’s crawl space. Id. at 3 ¶ 7. Ms. Walker and Russell Williams, a family 16 friend and general contractor, removed the standing water themselves by plugging

17 the existing sump pump into a different outlet in the home, at which point it ran 18 without issue, and by dropping a second portable pump directly into the crawl 19 space. Id.

20 Mr. Williams contacted two local companies to come to the home and 1 examine the GFI outlet and sump pump: OK Electric and Pat’s Pumps. Id. at 3 ¶ 8. 2 Mitch Sattler and Christopher Cyr of OK Electric determined that the GFI outlet

3 had tripped and replaced the old GFI outlet with a new one because it was the most 4 cost-effective solution. Id. at 3-4 ¶ 9. Mr. Sattler, who visited the home twice, did 5 not have an opinion as to why the GFI tripped. Id. In his deposition, Mr. Cyr

6 testified that when he went to Ms. Walker’s property for OK Electric’s second 7 visit, he encountered a “bad GFI” that was taken out and replaced with a new one. 8 Id. Mr. Cyr stated that it was his conclusion that the GFI was old, worn, and 9 needed to be replaced. Id. Mr. Cyr’s opinion as to why the GFI tripped was that

10 most likely something inside the GFI had faulted, but he also testified he did not 11 test if anything had faulted in the GFI, never relayed to State Farm that he believed 12 something had faulted inside the GFI and could not say “exactly” what caused it to

13 trip. Id. 14 Pat Rickey of Pat’s Pump’s examined the sump pump. Id. at 4 ¶ 10. In his 15 deposition, Mr. Rickey testified that the pump was in working order. Id. Mr. 16 Rickey also stated “that he told Ms. Walker that she did not need to replace her

17 sump pump, but that Ms. Walker decided to replace the pump” to be safe. Id. 18 State Farm’s claim file contains a note of a call with Mr. Rickey on February 15, 19 2023, wherein he allegedly stated the sump pump needed replaced and that Pat’s

20 Pumps did not have the old sump pump, but that the motor had locked up. Id. at 4 1 ¶ 11. Mr. Rickey denies this call ever took place or that he said what is attributed 2 to him. Id. In a declaration, Mr. Rickey stated that:

3 [H]ad State Farm asked, he would have told State Farm: (a) the pump was in perfect working order, it did not need to be replaced, the motor did not lock 4 up, and it did not even need to be cleaned; (b) the only reason the pump was not pumping on January 30 [was] because it was not receiving power; (c) the 5 pump was not defective and did not fail; (d) he told Ms. Walker she did not need a new pump, but she wanted a new one, of the same make and model, 6 just to be safe; and (e) the pump was plugged the pump into another GFI outlet where it pumped the water out of the crawl space, and it continued 7 pumping for another week while the new pump was being delivered.

8 Id. at 7 ¶ 19. 9 On February 3, 2023, State Farm wrote: “FOL [Facts of Loss] as provided 10 by contact: We have found out that the sump pump did not fail. The electrical that 11 it was plugged into failed and the plumber said the pump is fine.” Id. at 4-5 ¶ 12. 12 On February 15, 2023, State Farm Claims Team Manager Kyle Rice 13 reviewed the claim and entered a file note at 10:39 AM CST. Id. at 5 ¶ 13. Mr. 14 Rice reviewed the following documents: two OK Electric invoices, a letter from 15 OK Electric, and an invoice from Pat’s Pumps. Id. at 6 ¶ 15. Based on these 16 documents, Mr. Rice determined the electrical failed because “the sump pump 17 itself was malfunctioning, had broken down, had seized or stopped. And that was 18 causing the electrical to trip.” Id. 19 At 10:44 AM CST, Mr. Rice noted in the claim file: “in reviewing the 20 documents, the sump pump failed due to a faulty switch. No coverage for sump 1 pump or faulty switch and no coverage for mold. Please work with PH contractor 2 and mitigation company to determine damages and resulting estimate for repairs.

3 Partial denial needed.” Id. at 5 ¶ 14. 4 The claim file also includes notes regarding an alleged call with OK Electric. 5 Id. at 7 ¶ 18. OK Electric employees testified they did not recall such a call and

6 that such a call would have been uncommon. Id. 7 Theresa Hastings, a State Farm Claims Representative, did not recall 8 reviewing the invoices and letter from OK Electric and Pat’s Pumps in the claim 9 file. Id. at 6 ¶ 17. She inspected Ms. Walker’s home on February 15, 2023. Id. at

10 7 ¶ 20. After the inspection, Ms. Hastings recorded in the claim file that “Cause of 11 Loss (how/why) and how confirmed: Water filled up the crawl space when sump 12 pump motor malfunctioned and overloaded the 15-amp circuit and the GFI shut

13 off.” Id. at 8 ¶ 21. 14 Ms. Hastings was deposed and testified that she was supposed to follow 15 three steps when adjusting the claim: (1) call the contact person, usually the 16 policyholder, to get the facts of the loss; (2) conduct an inspection; and (3) review

17 the policy and apply the policy to the loss, including making appropriate payments. 18 Id. at 6 ¶ 16. To properly investigate a claim, Ms. Hastings testified she was 19 supposed to determine the cause of loss; and, if the cause of loss was not clear she

20 had an obligation to continue investigating, which could include hiring an expert, 1 before issuing a denial. Id. 2 State Farm sent Ms. Walker a payment for $6,974.01 on February 16, 2023.

3 Id. at 8 ¶ 22. The parties dispute whether State Farm informed Ms. Walker of any 4 coverage limitations or exclusions during a phone call that day. Id. 5 State Farm issued Ms. Walker a partial denial of coverage letter, signed by

6 Ms. Hastings, on February 20, 2023. Id. at 9 ¶ 24. The letter stated: “Cause of 7 Loss: Our inspection noted water damage to the insulation and ductwork in your 8 crawl space.

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Bluebook (online)
Walker v. State Farm Fire and Casualty Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/walker-v-state-farm-fire-and-casualty-company-waed-2025.