Walgreens Co. v. Maria Victoria Chaux

District Court of Appeal of Florida·Decided January 14, 2026·No. 3D2024-0288·Published

Opinion

Third District Court of Appeal State of Florida

Opinion filed January 14, 2026.

Not final until disposition of timely filed motion for rehearing.

Nos. 3D24-0288 & 3D24-0761 Lower Tribunal No. 21-23442-CA-01

Walgreens Co.,

Appellant,

vs.

Maria Victoria Chaux,

Appellee.

An Appeal from the Circuit Court for Miami-Dade County, William Thomas, Judge.

GrayRobinson, P.A., and Jack R. Reiter and Sydney Feldman D'Angelo, for appellant.

The Sanchez Law Group and Gabriel Sanchez; Keith Chasin P.A., and Keith Chasin; Burlington & Rockenbach, P.A., and Bard D. Rockenbach and Nichole J. Segal (West Palm Beach), for appellee.

Before LOGUE, GORDO and LOBREE, JJ.

LOBREE, J.

Walgreens Co. (“Walgreens”) appeals a final judgment resulting from

a jury verdict in favor of Maria Victoria Chaux (“Chaux”) and the denial of its motion for a new trial in this slip-and-fall case. Walgreens also appeals a final judgment of attorney’s fees and costs. 1 Raising multiple grounds of trial court error, Walgreens claims it is entitled to a new trial. We agree with Walgreens on two of its points, and reverse and remand for a new trial. 2 We also reverse the final judgment of attorney’s fees and costs.

BACKGROUND

While in the checkout lane of her neighborhood Walgreens, Chaux fell to the floor. A Walgreen’s employee who heard Chaux fall found her laying on her back and unconscious. The store manager, Jose Fundora, called 911, and Chaux was transported to the hospital. As a result of the fall, Chaux suffered a brain injury and was in the hospital for over three months. Chaux subsequently sued Walgreens for negligence. After a five-day trial, the jury returned a verdict in Chaux’s favor and awarded damages of $5,547,733. The trial court entered final judgment in accordance with the jury’s verdict

1 Walgreens separately appealed the final judgment of attorney’s fees and costs in case no. 3D24-0761. We consolidated the two appeals for all appellate purposes under case no. 3D24-0288. 2 “We need not address every argument raised by [Walgreens] on appeal in order to reverse for a new trial, and nothing in this opinion should be construed as a determination on the merits of the unreached issues.” Johns Hopkins All Child’s Hosp., Inc. v. Kowalski, No. 2D2024-0382, 2025 WL 3019111, at *17 n.22 (Fla. 2d DCA Oct. 29, 2025)

and reserved jurisdiction to determine entitlement to attorney’s fees, if any, and costs. Thereafter, Walgreens moved for a new trial, which the trial court denied. The following facts are pertinent to the specific issues addressed on appeal.

I. Jury Instruction Regarding Spoliation of Evidence Five days after Chaux fell, her counsel sent a letter to Fundora requesting that Walgreens preserve any surveillance video in or around the premises and any surveillance video of the incident, including three hours before and after the incident. That same day, Chaux’s counsel went to the Walgreens where the incident occurred and asked to see video from a security camera located above the cash register. Fundora told Chaux’s counsel that to see the video, he needed to go through their claims administrator, Sedgwick Claims Management Services, Inc. (“Sedgwick”). Chaux’s counsel then demanded that Sedgwick preserve and provide the surveillance video. Sedgwick replied that “the area of the incident within the store was not captured on video,” and maintained that “[b]ased on facts known, Ms. Chaux experienced a seizure and therefore was not injured as a result of any liability on the store.”

Chaux subsequently filed an amended complaint for negligence against Walgreens, alleging that she “slipped and fell injuring her head” on

Walgreens’ premises because it “created a dangerous condition by allowing its floor to become inherently slippery and/or allowing a foreign substance to remain on the floor which caused the floor to be slippery.” Chaux further alleged that Walgreens knew or should have known of the dangerous condition, failed to timely maintain the floor, and failed to warn of the dangerous condition. Chaux also alleged that she had timely demanded that Walgreens preserve and produce CCTV video footage from at least one hour before the fall and thirty minutes after, but Walgreens had not yet provided any CCTV footage. Chaux alleged that if Walgreens failed to preserve and produce the CCTV footage for this area, she would be “entitled to the imposition of a negative inference.” Shortly after Chaux filed her amended complaint, in response to Chaux’s counsel’s inquiry, Walgreen’s counsel stated that the incident was not captured on video and “there is no store video.”

Prior to trial, Chaux moved for spoliation sanctions, arguing that “a negative presumption be given to the jury” for Walgreens’ failure to preserve the CCTV video footage. The trial court held an evidentiary hearing on Chaux’s motion. At the conclusion of hearing, the trial court stated that “I think some form of an adverse inference instruction is appropriate.” Thereafter, the trial court entered its sanctions order, finding that Walgreens

had a duty to preserve the CCTV video and that its failure to do so hindered Chaux’s ability to establish a prima facie case. The sanctions order stated that the trial “has not yet determined the appropriate [jury] instruction.”

On the first day of trial, Chaux raised the issue of the jury instruction arguing that because the trial court found that Walgreens had a duty to preserve the video and its failure to do so hindered Chaux’s ability to establish her case, she was entitled to a “presumption of negligence instruction” under Florida Standard Jury Instruction 301.11(b). Walgreens countered that “an inference instruction,” set forth in Florida Standard Jury Instruction 301.11(a), was appropriate. After reading 301.11(a), the trial court stated that “in light of where we are in this case, I think that is the more appropriate instruction.” The trial court added that it was “more than comfortable saying that there is an adverse inference that is created, that had that video been available, it would have been adverse to the position being taken by Walgreens,” but “I am not telling the jurors that you - - I’m not giving a presumption that you’ve proven your case.”

At the charge conference, Walgreens objected to the trial court’s proposed jury instruction 3 and requested standard jury instruction 301.11(a).

3 The prior day, after the parties rested, the trial court proposed the following jury instruction on spoliation:

The trial court stated that because of Walgreens’ objection, it had no choice but to give the instruction requested by Chaux. Walgreens objected, arguing that “throughout the course of this case it was always going to be the plaintiff’s burden.” Ultimately, the trial court instructed the jury as follows:

The Court has determined that Walgreens had a duty to maintain the security video evidence. The Court has further determined, and you must accept as true, that Walgreens failed to maintain the security video evidence in that the security video evidence was lost, destroyed, concealed or otherwise made unavailable to the plaintiff.

Because Walgreens failed to maintain the security video evidence, there is a presumption that the video evidence would have been unfavorable to the defendant Walgreens, you should find that Maria Chaux established an element of her claim, notice of constructive - - notice or constructive notice of a foreign substance unless Walgreens proves otherwise by the greater weight of the evidence.

(emphasis added).

II. Trial Court’s Exclusion of Walgreen’s Experts Under Daubert4

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Walgreens Co. v. Maria Victoria Chaux, (Fla. Ct. App. 2026).

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