Visser v. Caribbean Cruise Line, Inc.

District Court, W.D. Michigan·Decided January 27, 2020·No. 1:13-cv-01029·Unknown

Opinion

UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF MICHIGAN SOUTHERN DIVISION

DONALD VISSER, et al.,

Plaintiffs, File No. 1:13-CV-1029 v. HON. PAUL L. MALONEY CARIBBEAN CRUISE LINE, INC., et al.,

Defendants. /

OPINION

This is an action under the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227 et seq. and the Michigan Home Solicitation Sales Act (MHSSA), Mich. Comp. Laws § 445.111 et seq. Before the Court are three motions to dismiss the third amended complaint, one by Defendant Caribbean Cruise Line, Inc. (“CCL”), one by Defendant Consolidated Travel Holdings Group, Inc. (“CTH”), and one by Defendant Daniel Lambert. (ECF Nos. 126, 129, 183.) For the reasons herein, the Court will grant the motions to dismiss by Defendants Lambert and CTH, but will deny CCL’s motion. I. Background Plaintiffs are Donald Visser, Robert Hossfeld, Marie Hossfeld, and Ben Johnson. Donald Visser is a Michigan resident. Robert Hossfeld and Marie Hossfeld are currently Texas residents. Ben Johnson is currently a Wisconsin resident. Defendants CCL and CTH are corporations based in Florida. Defendant Lambert, who resides in Florida, is an “officer or director” of CTH and an alleged “agent” of CCL. (3d Am. Compl. ¶ 14, ECF No. 110.) Plaintiffs allege that Defendants sell Caribbean cruises and other goods and services via telemarketing. Plaintiffs allegedly received calls on their cellular telephones “by, on behalf of, or for the benefit of Defendants on one or more occasions.” (Id. ¶ 23.) Defendants made the calls using an “automatic telephone dialing system” and an “artificial or prerecorded voice.” (Id. ¶¶ 27- 28.)

The complaint, which does not have any exhibits or attachments, does not provide much detail about the content of the calls, other than the fact that they “offered a prize promotion in which a purchase or payment was necessary to obtain the prize,” and they “failed to state at the beginning of the telephone solicitation the name of the person making the call and the full name of the organization or other person on whose behalf the call was initiated.” (Id. ¶¶ 29-30.) Additional details can be gleaned from other documents filed in this case. Plaintiff Visser apparently received a call on May 16, 2013, from a person identifying himself as “Joey from Photo Travel.” (5/16/2013 Call Tr., ECF No. 8-5, PageID.191.) The caller told Plaintiff that he had won a “free all-inclusive cruise to the Caribbean” and asked him if he

would like to claim it. (Id., PageID.192.) After some discussion, the caller offered to transfer Visser to an “agent” to answer further questions. Visser agreed, and the caller transferred him to a person responding as “Caribbean Cruise Line.” (Id., PageID.193.) The person at Caribbean Cruise Line answered some of Plaintiff’s questions and provided details about the cruise. Visser told this person that he had been illegally solicited using “robo dialing” or “automatic dialing.” (Id., PageID.198.) The call ended after Visser asked for the name of the company that had called him. (Id., PageID.198-199.) Visser received another call on October 10, 2013. This time, a prerecorded message informed him that he was “going to the Bahamas on a free, 2-night Bahama’s cruise courtesy of Caribbean Cruise Lines.” (10/10/2013 Call Tr., ECF No. 9-1, PageID.203.) The recording told him to “Press 1” for more details, and then put him on hold to speak with a “Caribbean Cruise Line representative.” (Id.) Plaintiffs Marie Hossfeld and Ben Johnson received telephone calls that started with the sound of a loud noise or fog horn, and then announced that they had won a free cruise. (M.

Hossfeld Dep. 67-68, ECF No. 178-7.) Johnson received his calls between July 2013 and April 2014.1 (Johnson Dep. 11, 16, ECF No. 178-8.) Hossfeld received hers in 2014. That same year, Plaintiff Robert Hossfeld received calls to his cellular phone from individuals offering complimentary cruises; after he expressed interest in the cruises, the callers transferred him to a representative of Caribbean Cruise Line. (R. Hossfeld Dep. 10-11, ECF No. 178-6; Hossfeld Call Trs., ECF Nos. 178-4, 178-5.) Plaintiffs allege that they did not have an existing business relationship with Defendants. Plaintiffs claim that the calls violated the TCPA and the MHSSA. Plaintiffs contend that Defendants are liable because they “made” these calls or “caused [them] to be made.” (3d Am.

Compl. ¶ 57.) II. Standards A. Dismissal for Lack of Personal Jurisdiction The Court has three options for ruling on a motion to dismiss for lack of personal jurisdiction. It may: (1) “decide the motion upon the affidavits alone”; (2) “permit discovery in aid of deciding the motion”; or (3) “conduct an evidentiary hearing to resolve any apparent factual questions.” Theunissen v. Matthews, 935 F.2d 1454, 1458 (6th Cir. 1991). “The court has

1 Johnson has lived in several states, but he received calls to a Michigan number. (Johnson Dep., ECF No. 195-14, PageID.4513.) discretion to select which method it will follow, . . . . However, the method selected will affect the burden of proof the plaintiff must bear to avoid dismissal.” Id. Where, as here, the court considers only the parties’ written submissions, “the plaintiff must make only a prima facie showing that personal jurisdiction exists.” Id. The burden of making such a showing is “relatively slight.” Air Prods. & Controls, Inc. v. Safetech Int’l, Inc., 503 F.3d 544, 549 (6th Cir. 2007). It is

met by “‘establishing with reasonable particularity sufficient contacts between [the defendant] and the forum state to support jurisdiction.’” Neogen Corp. v. Neo Gen Screening, Inc., 282 F.3d 883, 887 (6th Cir. 2002) (quoting Provident Nat’l Bank v. Calif. Fed. Savings Loan Ass’n, 819 F.2d 434, 437 (3d Cir. 1987)). When making a prima facie case, the plaintiff cannot “rest on his pleadings to answer the movant’s affidavits, but must set forth, ‘by affidavit or otherwise[,] . . . specific facts showing the court has jurisdiction.’” Serras v. First Tenn. Bank Nat’l Ass’n, 875 F.2d 1212, 1214 (6th Cir. 1989) (quoting Weller v. Cromwell Oil Co., 504 F.2d 927, 930 (6th Cir. 1974)). The Court “must consider the pleadings and affidavits in the light most favorable to the plaintiff.” Id. The Court

may also accept as true uncontroverted factual assertions of the defendant, provided they are “consistent with the representations of the plaintiff.” Kerry Steel, Inc. v. Paragon Indus., Inc., 106 F.3d 147, 153 (6th Cir. 1997). In a federal-question case like this one, personal jurisdiction exists if the defendant would be subject to personal jurisdiction under the forum state’s long-arm statute and if “‘exercise of personal jurisdiction would not deny the defendant[ ] due process.’” Bird v. Parsons, 289 F.3d 865, 871 (6th Cir. 2002) (quoting Mich. Coal. of Radioactive Material Users, Inc. v. Griepentrog, 954 F.2d 1174, 1176 (6th Cir. 1992)).

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Visser v. Caribbean Cruise Line, Inc., (W.D. Mich. 2020).

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