Vishal Shah, et al. v. Hilton Worldwide Holdings Inc.

CourtDistrict Court, N.D. California
DecidedJanuary 7, 2026
Docket5:25-cv-01018
StatusUnknown

This text of Vishal Shah, et al. v. Hilton Worldwide Holdings Inc. (Vishal Shah, et al. v. Hilton Worldwide Holdings Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Vishal Shah, et al. v. Hilton Worldwide Holdings Inc., (N.D. Cal. 2026).

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 7 VISHAL SHAH, et al., Case No. 25-cv-01018-EKL

8 Plaintiffs, ORDER GRANTING MOTION TO 9 v. TRANSFER

10 HILTON WORLDWIDE HOLDINGS Re: Dkt. No. 52 INC., 11 Defendant.

12 13 This putative class action arises from a dispute regarding online tracking of personal data. 14 Plaintiffs Vishal Shah, Jonathan Gabrielli, and Christine Wiley (collectively, “Plaintiffs”) sued 15 Defendant Hilton Worldwide Holdings Inc. for causing third-party cookies and other similar 16 tracking technologies to be placed on devices that accessed www.Hilton.com (“Website”), even 17 after users opted out of tracking. See First Am. Compl. ¶¶ 1-2, 40 (“Compl.”). After nearly seven 18 months of litigation, Plaintiffs’ counsel disclosed information sufficient for Defendant to 19 determine that all three named Plaintiffs are members of the Hilton Honors Members Rewards 20 Program (“Honors Program”), the terms of which provide that the “venue for all suits will be in 21 the Eastern District of Virginia[.]” Ord Decl., Ex. D at 1-6, ECF No. 52-1; Anderson Decl., Ex. J 22 at 1, ECF No. 52-2.1 Before the Court is Defendant’s motion to transfer the case pursuant to this 23 venue-selection clause. Mot. to Transfer, ECF No. 52 (“Mot.”). The Court carefully reviewed the 24 parties’ briefs and heard argument on November 21, 2025. For the following reasons, the motion 25 to transfer is GRANTED.2 26

27 1 Citations use pagination from the Electronic Case Filing system if the original document lacks pagination. 1 I. BACKGROUND 2 Defendant Hilton Worldwide Holdings Inc. (“Defendant”) is the parent company of Hilton 3 Domestic Operating Company Inc. and Hilton Honors Worldwide, LLC. See Anderson Decl. 4 ¶ 32; Ex. P at 281, 283. Defendant’s subsidiaries own and operate well-known Hilton branded 5 hotels and properties such as Hilton Garden Inn, Waldorf Astoria, and DoubleTree by Hilton. See 6 Barton Decl., Ex. C at 135-36, 263-66, ECF No. 69-1. Prospective guests frequently use the 7 Website to find information about hotels and make reservations. See Compl. ¶¶ 26-27. When 8 accessing the Website, users located in California are shown a pop-up consent banner allowing 9 them to “Opt Out” of “cookies and other similar tracking technologies,” which allow Defendant 10 and third parties to track and collect users’ data in real time. See id. ¶¶ 2-3, 61. Plaintiffs, who are 11 California residents, allege that the Website enabled tracking technologies to be placed on their 12 devices even after Plaintiffs opted out of tracking via the pop-up consent banner. See id. ¶¶ 2, 13 116, 125, 134. 14 Plaintiffs allege that these tracking technologies allowed Defendant and third parties “to 15 surreptitiously track in real time and collect Website users’ personal information,” including 16 “browsing history, visit history, website interactions, user input data and search parameters . . . [,] 17 demographic information, interests and preferences, shopping behaviors, device information, 18

19 Court. Mot. to Dismiss, ECF No. 33. Although the question of personal jurisdiction is “typically decided in advance of venue,” the Court may “reverse the normal order of considering personal 20 jurisdiction and venue” when there is a “sound prudential justification for doing so[.]” Leroy v. Great W. United Corp., 443 U.S. 173, 180 (1979)); see also Sinochem Int’l Co. Ltd. v. Malaysia 21 Int’l Shipping Corp., 549 U.S. 422, 432 (2007) (“A district court . . . may dispose of an action by a forum non conveniens dismissal, bypassing questions of subject-matter and personal jurisdiction, 22 when considerations of convenience, fairness, and judicial economy so warrant.”). 23 Such reasons exist here. The recent decision in Briskin v. Shopify, Inc. greatly impacts the personal jurisdiction inquiry for e-commerce cases in the Ninth Circuit. 135 F.4th 739 (9th Cir. 24 2025). As a result, whether the Court has personal jurisdiction over Defendant is a close question, and Plaintiffs’ amended complaint may or may not be subject to dismissal. Sinochem Int’l Co. 25 Ltd., 549 U.S. at 436 (“But where subject-matter or personal jurisdiction is difficult to determine, and forum non conveniens considerations weigh heavily in favor of dismissal, the court properly 26 takes the less burdensome course.”). Additionally, Plaintiffs delayed disclosing that they are in fact Honors Members, which caused unnecessary delay in the filing of a motion to transfer and 27 related expense. Stipulation re: Award of Sanctions on Hilton Holdings’ Mot. for Sanctions, ECF No. 80. Thus, the Court finds that considerations of “fairness[] and judicial economy” warrant the 1 referring URLs, session information, user identifiers, and/or geolocation data.” Id. ¶¶ 56, 120, 2 128. The user input data that was allegedly tracked included “[t]he information the user entered 3 into the Website’s form fields and/or search interface, including search queries, dates of visits, 4 number of people, the user’s name, age, gender, email address, location, location preferences 5 within a city, and/or payment information.” Id. ¶ 56. 6 The named Plaintiffs are members of the Honors Program (“Honors Members”), a free 7 loyalty program for Hilton guests. See Ord Decl., Ex. D at 1-6. To enroll in the Honors Program, 8 users must click a button labeled “Join for Free” on the Website. Anderson Decl., Ex. I. This 9 button is located directly below a warning stating that “[b]y clicking Join I agree to the Hilton 10 Honors Program Terms and Conditions and I agree to the collection, use, sharing and transfer of 11 information as set out in the Hilton Global Privacy Statement.” Id. The Hilton Honors Terms and 12 Conditions (“Honors Terms”) include a section titled “Your Agreement to Our Use of Information 13 About You,” which provides that “by participating in the Hilton Honors Program, we may collect 14 additional personal information from you[] [that] [w]e may [] use and share . . . in the ways 15 described below, in addition to what is described in the Privacy Policy.” Id., Ex. J at 18. The 16 Hilton Global Privacy Statement,3 in turn, provides detailed explanations about what personal 17 information is collected from Honors Members and Website users. See Barton Decl., Ex. A. It 18 also discloses that Hilton “partner[s] with certain third-party service providers to collect 19 information . . . [and] [t]hese parties may use server logs, web beacons, tags, pixels, and similar 20 technologies, and they may set and access cookies on your computer or device.” Id. at 12. 21 The Honors Terms also contain a venue-selection clause, which provides that “Members 22 consent that venue for all suits will be in the Eastern District of Virginia[.]” Anderson Decl., Ex. J 23 at 1. Defendant contends that this forum-selection clause applies to Plaintiffs’ lawsuit and moves 24 to transfer accordingly. See Mot. at 3. Because the Court finds that transfer is proper pursuant to 25 the venue-selection clause, the Court does not address Defendant’s alternative argument that the 26

27 3 The Hilton Global Privacy Statement is alternatively referred to as the Hilton Global Privacy 1 matter should be transferred based on the convenience of the parties and witnesses. 2 II. LEGAL STANDARD 3 The Court begins by determining whether the parties agreed to a valid forum-selection 4 clause that applies to this case. See Atl. Marine Constr. Co. v. U.S. Dist. Ct. for W. Dist. of Tex., 5 571 U.S. 49, 62 n.5 (2013).

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Vishal Shah, et al. v. Hilton Worldwide Holdings Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/vishal-shah-et-al-v-hilton-worldwide-holdings-inc-cand-2026.