Villa Financial Services, LLC v. Underwriters at Lloyd's of London

2025 IL App (1st) 250754-U
CourtAppellate Court of Illinois
DecidedNovember 24, 2025
Docket1-25-0754
StatusUnpublished

This text of 2025 IL App (1st) 250754-U (Villa Financial Services, LLC v. Underwriters at Lloyd's of London) is published on Counsel Stack Legal Research, covering Appellate Court of Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Villa Financial Services, LLC v. Underwriters at Lloyd's of London, 2025 IL App (1st) 250754-U (Ill. Ct. App. 2025).

Opinion

2025 IL App (1st) 250754-U

FIRST DIVISION November 24, 2025

No. 1-25-0754

NOTICE: This order was filed under Supreme Court Rule 23 and is not precedent except in the limited circumstances allowed under Rule 23(e)(1). ______________________________________________________________________________

IN THE APPELLATE COURT OF ILLINOIS FIRST JUDICIAL DISTRICT ______________________________________________________________________________

VILLA FINANCIAL SERVICES, LLC, ) Appeal from the Circuit ) Court of Cook County. Plaintiff-Appellant, ) ) v. ) No. 24 CH 4936 ) UNDERWRITERS AT LLOYD’S OF LONDON AND ) OTHER INSURERS SUBSCRIBING TO POLICY NO. ) ESK0339447455, ) Honorable ) Eve M. Reilly, Defendant-Appellee. ) Judge Presiding. ______________________________________________________________________________

JUSTICE HOWSE delivered the judgment of the court. Presiding Justice Fitzgerald Smith and Justice Cobbs concurred in the judgment.

ORDER

¶1 Held: We affirm the trial court’s entry of judgment on the pleadings for defendant. Defendant was entitled to judgment as a matter of law because there is no set of facts that could entitle plaintiff to relief on its claim for coverage.

¶2 Plaintiff filed this case seeking a declaration that it was entitled to recover expenses it

incurred after a cyberattack under an insurance policy issued by defendant. A vendor who

provided employee payroll services for plaintiff became unable to provide the service after it

came under a ransomware attack. Plaintiff opted to use out-of-date payroll records to pay

employees during the disruption of service resulting in an overpayment of over $1 million.

Plaintiff filed a complaint for a declaratory judgment claiming that, under the insurance contract, 1-25-0754

defendant was required to reimburse plaintiff for the excess sums it paid to its employees.

Defendant filed a motion for judgment on the pleadings. The trial court granted defendant’s

motion and entered a judgment of no liability in defendant’s favor. Plaintiff appeals and, for the

following reasons, we affirm.

¶3 BACKGROUND

¶4 Plaintiff Villa Financial Services, LLC is an Illinois company that serves as the

management company of multiple nursing care facilities. Plaintiff contracted with Ultimate

Kronos Group (Kronos) for payroll compliance services in order to pay the employees of those

care facilities. On December 14, 2021, Kronos notified plaintiff that it was experiencing a

ransomware cyberattack. As a result of the ransomware attack, plaintiff was unable to initiate its

normal payroll processes, but plaintiff needed to meet its payroll obligations, so it paid the

employees based on data from prior payroll periods. As a result, some employees at the care

facilities were overpaid and some were underpaid. The disruption to the payroll services resulted

in a net overpayment of more than $1.2 million to the employees.

¶5 Plaintiff attempted to negotiate with Kronos to reach an agreement to address the loss

caused by plaintiff’s inability to access its payroll services. No agreement was reached. Plaintiff

then submitted a claim to defendant Lloyd’s of London for reimbursement for the loss it incurred

due to the ransomware attack on Kronos.

¶6 Plaintiff had previously purchased insurance coverage from defendant to protect it from

losses stemming from cybercrime. Under the Cyber Private Enterprise Policy that plaintiff

purchased from defendant, plaintiff was insured against system damage and business

interruption. By the terms of the policy, plaintiff is entitled to reimbursement for income loss and

-2- 1-25-0754

“extra expense” as a result of computer system downtime arising from a cyber event or system

failure.

“Section B: Income Loss and Extra Expense

We agree to reimburse you for your income loss and extra expense during the

indemnity period as a direct result of an interruption to your business operations

caused by computer systems downtime arising directly out of a cyber event or

system failure which is first discovered by you during the period of the policy,

provided that the computer systems downtime lasts longer than the waiting

period.”

The policy defines “extra expense” as “reasonable sums necessarily incurred *** to mitigate an

interruption to and continue your business operations ***.”

¶7 Additionally, under the Cyber Private Enterprise Policy that plaintiff purchased from

defendant, plaintiff was insured against “dependent business interruption.” By the terms of the

policy, plaintiff is entitled to reimbursement for income loss and extra expense sustained as a

result of any computer system outage by one of plaintiff’s supply chain partners.

“SECTION D: DEPENDENT BUSINESS INTERRUPTION

We agree to reimburse you for your income loss and extra expense sustained during

the indemnity period as a direct result of an interruption to your business operations

arising directly out of any sudden, unexpected and continuous outage of computer

systems used directly by a supply chain partner which is first discovered by you

during the period of the policy, provided that the computer systems downtime lasts

longer than the waiting period and arises directly out of any cyber event or system

failure.”

-3- 1-25-0754

¶8 Plaintiff contended that it was entitled to coverage and reimbursement under the policy

for the losses it sustained as a result of the ransomware attack on Kronos. Defendant rejected

plaintiff’s claim on the basis that the payroll overpayments made by plaintiff did not constitute

“extra expense” under the policy. Plaintiff filed this lawsuit.

¶9 In its complaint for a declaratory judgment, plaintiff alleged that defendant wrongfully

refused to provide coverage for the overpayments caused by the ransomware attack. Plaintiff

alleged that the overpayments constitute an “extra expense” under the terms of the policy and,

thus, it was entitled to coverage. Plaintiff sought a declaration of coverage. Defendant filed an

answer denying liability and subsequently filed a motion for judgment on the pleadings.

¶ 10 In its motion for judgment on the pleadings, defendant argued that plaintiff will never be

able to establish “extra expense” coverage under the policy. Defendant contended that plaintiff

could not show that the payroll overpayments were “necessarily incurred” as would be required

for coverage. Defendant also argued that plaintiff could not show that it mitigated its damages.

Defendant contended that plaintiff breached its duty to mitigate by failing to attempt to recover

the overpayments it made to its employees as a result of the cyberattack. The motion was fully

briefed by the parties.

¶ 11 On December 30, 2024, the trial court granted defendant’s motion for judgment on the

pleadings. The trial court held that plaintiff “fail[ed] to allege sufficient facts” to show how the

overpayment was “essential, indispensable, or requisite for it to continue its business

operations.” Therefore, according to the trial court, plaintiff “has failed to show the net

overpayments were an ‘extra expense’ under the policy.” The trial court granted defendant’s

motion for judgment on the pleadings, entered judgment in defendant’s favor on all counts, and

explained that the judgment disposed of the case in its entirety.

-4- 1-25-0754

¶ 12 On January 28, 2025, plaintiff filed a motion to reconsider. Plaintiff argued in its motion

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