Veronica Miller v. Fayette Mall Spe, LLC

Court of Appeals of Kentucky·Decided May 27, 2021·No. 2020 CA 000542·Unknown

Opinion

RENDERED: MAY 28, 2021; 10:00 A.M.

NOT TO BE PUBLISHED

Commonwealth of Kentucky

Court of Appeals

NO. 2020-CA-0542-MR

VERONICA MILLER AND MARVIN APPELLANTS MILLER

APPEAL FROM FAYETTE CIRCUIT COURT v. HONORABLE KIMBERLY N. BUNNELL, JUDGE ACTION NO. 14-CI-03271

FAYETTE MALL SPE, LLC; ERMC II, APPELLEES LP; AND CBL & ASSOCIATES MANAGEMENT, INC.

OPINION

REVERSING AND REMANDING

** ** ** ** **

BEFORE: CALDWELL, COMBS, AND L. THOMPSON, JUDGES. CALDWELL, JUDGE: Veronica and Marvin Miller appeal from the Fayette Circuit Court’s grant of summary judgment in favor of the Appellees. For the reasons stated herein, we reverse and remand.

RELEVANT FACTS AND PROCEDURAL HISTORY On August 30, 2013, Veronica and Marvin Miller went shopping in Fayette Mall. When the Millers walked in an area near a Sephora store and a Dead Sea kiosk, Veronica slipped and fell and allegedly suffered injuries from her fall. In August 2014, the Millers filed a personal injury suit against the Fayette Mall premises owner and the entities providing management, security, and housekeeping services to the mall. After the parties engaged in some discovery, the Appellees filed a motion for summary judgment in March 2016.

The Appellees attached to their summary judgment motion a surveillance video from the Sephora store entrance near the Dead Sea kiosk. Unfortunately, the surveillance video in the record on appeal (a CD/DVD attached to the defendants’ summary judgment motion) was not in a format allowing us to view the video even after consultation with court technology services. However, it appears undisputed that the video contains footage of Ms. Miller’s fall and of an unidentified male patron bending over and picking up an object from the floor just under a minute before the fall. Based on our review of discussions of the video in court hearings and deposition testimony as well as still photographs in the record from the video, apparently the view of the object is obstructed so that it cannot be identified solely by watching the video.

The Appellees also attached the Millers’ deposition testimony and an affidavit from Nir Neve to their motion. Nir Neve had been working at the Dead Sea kiosk when Ms. Miller fell. In his affidavit, Neve averred that he remembered seeing an unidentified male patron “drop a bottle of water” between the Sephora entrance and the Dead Sea kiosk. And he further averred that he “noticed the man immediately pick up the bottle and what I believe was the cap to the bottle.” He “did not notice whether water spilled from the bottle” since he was busy working, but he recalled that “several customers continued to walk in the general area between Sephora’s customer entrance and the Dead Sea kiosk.”

Neve also averred that Ms. Miller slipped and fell in the same general area where the patron had dropped the bottle less than a minute earlier and that there was no time to clean up or warn anyone before her fall:

6. Less than one (1) minute later, a woman walked in the same direction as the male patron through the same area of the dropped bottle of water. The woman slipped and fell in the water which I can only believe was just spilled and splattered from the bottle dropped by the male patron.

7. Since the woman slipped and fell within seconds of the spill, there was not enough time for anyone to clean the spill or warn the woman of its existence prior to the woman’s slip and fall.

8. After the woman slipped and fell, I helped her up and a co-worker at the Dead Sea kiosk cleaned up the water.

(Record (R.), p. 119).

In response to the motion for summary judgment, the Millers contended that genuine issues of material fact remained and that the Appellees were not entitled to judgment as a matter of law. They asserted that it was impossible to see what was actually dropped by the patron in the video, that the surveillance recording did not actually show a spill, and that it was unknown when the floor became wet—especially as they had requested surveillance video starting three hours beforehand but were only provided with footage starting a few minutes before the fall. The Millers pointed to lack of definitive proof that mall security officials had recently inspected the area.1 They argued that the Appellees cherry- picked footage showing the patron bending over and picking something up to cast blame on a patron for a spill and shift blame from themselves for inadequate efforts to make sure the premises were safe for mall patrons. The Millers further asserted that the video showed Ms. Miller falling in a spot several feet away from where the patron had bent over to pick something up.

1 Although an incident report and a mall official’s deposition testimony both stated that a mall security officer had been in the area about ten minutes before Ms. Miller’s fall and did not notice anything on the floor, that security officer admitted in his deposition that he was unsure whether he had passed through the area ten minutes beforehand since he had just been patrolling outside in his vehicle. Also, he did not remember whether he passed the Sephora/Dead Sea kiosk area or went a different way when going inside to the mall security office. The mall produced no Daily Activity Reports for the relevant period which perhaps could have shown when security had passed through the area for inspection despite any general practices of keeping such reports.

At the beginning of the hearing, the trial judge stated that there were clearly factual disputes. She noted Neve’s affidavit testimony about seeing someone drop a water bottle and described the video as showing that someone dropped something. But she acknowledged that there was an issue about whether the item was even dropped in the same area where Ms. Miller fell and that the Millers did not concede that the dropped item (maybe a water bottle) was the cause of the wet surface. The trial judge also acknowledged some apparent internal inconsistencies in the affidavit about the extent to which Neve was watching the patron versus conducting business.

The Millers’ counsel pointed out that portions of Neve’s affidavit were inconsistent with what was shown on the video. For example, she described the video as showing Neve having his back turned to the unidentified male patron when the patron walked through the area and dropped an object, despite Neve’s statement in the affidavit that he saw the patron drop the object. She made clear the Millers did not concede that any spill by this patron, if there even was a spill at all, was the cause of the wet surface which led to the fall. Among other things, she pointed out that the patron had bent down to pick up an item closer to Sephora, while Ms. Miller fell closer to the Dead Sea kiosk while passing in the opposite direction, and that the video showed customers in the same path as the unidentified patron passing through without incident.

The trial court ultimately concluded it would be premature to rule on the motion on the present record and indicated that additional discovery should occur, such as taking Neve’s deposition. The trial judge discussed how it was not her role to determine what the dropped object was in the video but suggested that deposition testimony by Neve might offer more definitive proof. While the trial judge acknowledged the difficulty a business would face in taking corrective action within a minute of a spill, she noted there was a dispute about whether the wet surface was caused by the object dropped less than a minute beforehand by the unidentified patron. The trial court’s written order denied summary judgment based on a finding of the existence of genuine issues of material fact.

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Veronica Miller v. Fayette Mall Spe, LLC, (Ky. Ct. App. 2021).

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