Vermont Mutual Insurance Company v. New England Property Services Group, LLC

Supreme Court of Rhode Island·Decided March 20, 2025·No. 2023-0335-Appeal.·Published

Opinion

Supreme Court

No. 2023-335-Appeal.

(PM 23-3024)

Vermont Mutual Insurance Company :

v. :

New England Property Services :

Group, LLC, et al.

NOTICE: This opinion is subject to formal revision before publication in the Rhode Island Reporter. Readers are requested to notify the Opinion Analyst, Supreme Court of Rhode Island, 250 Benefit Street, Providence, Rhode Island 02903, at Telephone (401) 222-3258 or Email opinionanalyst@courts.ri.gov, of any typographical or other formal errors in order that corrections may be made before the opinion is published.

Supreme Court

No. 2023-335-Appeal.

(PM 23-3024)

Vermont Mutual Insurance Company :

v. :

New England Property Services :

Group, LLC, et al.1

Present: Suttell, C.J., Goldberg, Robinson, and Long, JJ.

OPINION

Justice Robinson, for the Court. The plaintiff, Vermont Mutual Insurance Company (Vermont Mutual), appeals from a July 27, 2023 Superior Court order denying its petition to vacate an appraisal award and granting the cross-petition of the defendant, New England Property Services Group, LLC (NEPSG), to confirm said appraisal award. Vermont Mutual contends on appeal that the hearing justice erred in failing to vacate the award because, in its view, there was evident partiality on the part of the defendant’s appraiser.

For the reasons set forth in this opinion, we vacate the order of the Superior Court, and we remand this case for further proceedings consistent with this opinion.

1 In Vermont Mutual’s petition to vacate, Joanne St. Vil was also listed as a defendant. However, for reasons that will become clear, she has not participated in the proceedings in the Superior Court or in this Court.

I

Facts and Travel

This case ultimately relates to a homeowners insurance policy that Vermont Mutual issued to one Joanne St. Vil for property located in Rumford, Rhode Island. The facts of this case are largely uncontested and are derived from (1) Vermont Mutual’s “Petition to Vacate the Appraisal Award,” which was filed in the Superior Court on June 27, 2023, and from (2) NEPSG’s “Cross Petition to Confirm the Appraisal Award,” which was filed on July 11, 2023.

Vermont Mutual received a claim by or on behalf of Ms. St. Vil for windstorm damage to the Rumford property that was alleged to have occurred on December 25, 2020. After retaining an “independent adjuster and roofing expert” to inspect the property concerning the claimed damages, Vermont Mutual paid Ms. St. Vil’s claim. Vermont Mutual was later notified that Ms. St. Vil had “engaged the services of contractor Steven Ceceri * * * of NEPSG to complete the exterior and interior restoration.” Significantly, Mr. Ceceri is the sole owner and operator of NEPSG.

Thereafter, Vermont Mutual learned of additional claimed damages to the property, which resulted in a reinspection of the property. Mr. Ceceri disagreed with the scope of Vermont Mutual’s assessment of the additional claim-related damages. According to Vermont Mutual, based on the reinspection, the estimates were revised and Vermont Mutual issued an additional claim payment. However, Mr. Ceceri

continued to dispute the scope and coverage relative to the claim damages. At some point, Ms. St. Vil executed an assignment of her insurance claim to NEPSG in exchange for its work on the property.

On April 13, 2022, counsel for NEPSG directed correspondence to Vermont Mutual, indicating that NEPSG “demanded appraisal concerning the underlying claim.” The Vermont Mutual insurance policy at issue provides that, in the event an insured demands an appraisal of the loss, each party will choose “a competent appraiser within 20 days after receiving a written request from the other,” and it also provides that “[t]he two appraisers will choose an umpire.” The policy further requires that the appraisers separately “set the amount of loss.” If the appraisers do not agree as to the amount, they are to submit their differences to the umpire, and a “decision agreed to by any two will set the amount of loss.”

According to Vermont Mutual, Mr. Ceceri was named as the appraiser on behalf of NEPSG despite “his clear and undisputed financial interest in the outcome of the appraisal.” In its petition to vacate the appraisal award, Vermont Mutual asserted that it had objected to Mr. Ceceri acting as an appraiser because he was not “disinterested;” however, Vermont Mutual further asserted that it had “agreed to go forward with the appraisal and reserved any and all rights to dispute the award.” The appraisal ultimately went forward with Mr. Ceceri serving as the appraiser for

NEPSG, Vincent Cicci serving as the appraiser for Vermont Mutual, and Felix Carlone serving as the appraisal umpire.

According to an exhibit attached to NEPSG’s cross-petition, Mr. Ceceri’s appraisal was $207,053.11, while Mr. Cicci’s appraisal was $67,645.99. The final award appraised the loss at $144,855.37. (With interest, the total amount of the award was $185,797.02.) The “Agreement Award” indicates that Mr. Ceceri and Mr. Carlone signed the award, but Mr. Cicci did not sign on behalf of Vermont Mutual.

In due course, Vermont Mutual filed a petition to vacate the appraisal award, noting that, pursuant to G.L. 1956 chapter 3 of title 10 (the Arbitration Act), the Superior Court has “jurisdiction to vacate, modify, or correct an award.” Vermont Mutual asserted that, as a result of what it alleged to be Mr. Ceceri’s evident partiality, the appraisal award should have been vacated in accordance with § 10-3-12.2 NEPSG then filed its response and cross-petition to confirm the appraisal award, in which it admitted that the Superior Court had jurisdiction pursuant to the Arbitration Act and requested that the court grant its cross-petition

2 General Laws 1956 § 10-3-12(2) provides in pertinent part that a court “must make an order vacating the award upon the application of any party to the arbitration” in the event of “evident partiality or corruption on the part of the arbitrators, or either of them.” (Emphasis added.)

“and order that the appraisal award issued in this matter be confirmed pursuant to” the Arbitration Act.

A hearing on Vermont Mutual’s petition to vacate and NEPSG’s cross-petition was held on July 20, 2023. At the hearing, Vermont Mutual argued that, because appraisals are a form of arbitration under Rhode Island law, “they must follow the Rules of the Arbitration Act,” which in pertinent part require that an award be vacated if “there was evident partiality or corruption” on the part of the arbitrators. Specifically, Vermont Mutual asserted that Mr. Ceceri “had direct, 100 percent financial interest in the appraisal award as his company received assignment of the claim from the policy holder and was also contracted to perform the claimed repairs to the home.” NEPSG countered by underscoring the fact that Vermont Mutual’s policy required only a “competent” appraiser and did not require a competent and disinterested appraiser, as would be required under G.L. 1956 § 27-5-3.3 In addition, NEPSG contended that, pursuant to § 27-5-10, the language of the insurance policy should be binding upon Vermont Mutual. NEPSG further argued that, while Mr. Ceceri may have been financially interested in the award, “that interest had no causal

3 General Laws 1956 § 27-5-3 sets forth the “form of the standard fire insurance policy of the state of Rhode Island,” which is relevant in this case. Importantly, that form provides that, in the event that the “insured and this company shall fail to agree as to the actual cash value or the amount of loss, then, on the written demand of either, each shall select a competent and disinterested appraiser * * *.” (Emphasis added.)

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Vermont Mutual Insurance Company v. New England Property Services Group, LLC, (R.I. 2025).

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