1 IN THE UNITED STATES DISTRICT COURT 2 FOR THE DISTRICT OF PUERTO RICO
4 LYNNIE M. VELEZ-ORTIZ,
5 Plaintiff, 6
v. 7 CIVIL NO. 23-1220 (HRV) 8 DEL VALLE RODRIGUEZ LAW OFFICES, P.S.C., 9 Defendant. 10
12 OPINION AND ORDER 13 I. INTRODUCTION 14 The present is an action brought by plaintiff, Lynnie M. Velez-Ortiz (hereinafter 15 16 “Ms. Velez-Ortiz” or “plaintiff”) against defendant, Del Valle Rodriguez Law Offices, 17 P.S.C. (hereinafter “DVRLAW” or “defendant”), alleging violations to the Fair Debt 18 Collection Practices Act, 15 U.S.C. § 1692-1692p (hereinafter “FDCPA”). After receiving 19 leave from the Court, the plaintiff filed an amended class action complaint on November 20 7, 2023. (Docket No. 36). About a week later, DVRLAW filed a motion to dismiss the 21 amended complaint under Fed. R. Civ. P. 12(b)(1) for lack of subject matter jurisdiction. 22 23 (Docket No. 39). The crux of defendant’s argument is that the allegations in the amended 24 complaint are factually insufficient to establish Article III standing. 25 On December 12, 2023, plaintiff filed a response in opposition to the motion to 26 dismiss. (Docket No. 44). In it, Ms. Velez-Ortiz maintains that the amended complaint 27 28 1 1 contains sufficient allegations of damages and an injury in fact to survive the defendant’s 2 motion to dismiss. (Id.) For the reason elaborated below, the motion to dismiss is hereby 3 DENIED. 4 II. FACTUAL1 AND PROCEDURAL BACKGROUND 5 The amended complaint alleges that Ms. Velez-Ortiz, who is a “consumer” as that 6 7 term is defined by the FDCPA, accumulated a debt with Banco Popular de Puerto Rico 8 (“Banco Popular”) in the form of a personal loan, sometime before May 8, 2022.2 9 (Amended Complaint, Docket No. 36 at 3). It is also alleged that sometime prior to that 10 date, Banco Popular retained the services of DVRLAW, a professional services 11 corporation regularly engaged in the business of collecting or attempting to collect debts 12 13 on behalf of others. That makes DVRLAW, a “debt collector” under the FDCPA according 14 to the allegations in the amended complaint. 15 In a letter sent by mail to Ms. Velez-Ortiz, DVRLAW sought to collect on the debt 16 allegedly owed to Banco Popular. (Docket No. 37, Exhibit A). The letter, plaintiff alleges, 17 meets the definition of an “initial communication” under the FDCPA, and failed to 18 19
21 1 For purposes of the instant opinion and order, I outline the facts of the case directly from the amended 22 complaint accepting them as true. See Katz v. Pershing, LLC., 672 F.3d 64, 70 (1st Cir. 2012).
23 2 The parties dispute the operative date of this initial communication. Plaintiff maintains that the date is May 8, 2022, while defendant submits that the dates is August 5, 2022. The controversy seems to stem 24 from the way date abbreviations are formatted in both English and Spanish. The letter is dated 08/05/22. See Exhibit A, Docket No. 1-4. In the English language, the month goes first; thus, defendant states that 25 the letter was sent on August 5, 2022. On the other hand, plaintiff insists that because the body of the letter is written in the Spanish language, the date should be read using the Spanish abbreviation format, 26 in which case the day goes first, and the month goes second. Hence, plaintiff’s contention that the initial communication was sent on May 8, 2022. At the motion hearing, and to my dismay, I was unable to get a 27 clarification on this issue. The parties remained firm in their positions. Regardless, I need not decide this issue at this time. 28 2 1 disclose necessary information as required by 15 U.S.C. § 1692g(a). Among other things, 2 the initial communication should have disclosed to plaintiff, in clearly understood 3 language, that she had a right to dispute in writing the validity of the debt within 30 days 4 of receipt of the initial communication. (Count I). (Docket No. 36 at 7-9). Additionally, 5 plaintiff contends that defendant DVRLAW failed to provide readily understandable 6 7 information mandated by Regulation F (12 C.F.R. § 1006.34(c)) in the initial 8 communication, such as “the itemization date” of the debt, “the amount of the debt at 9 the itemization date”, and “an itemization of the current amount of the debt reflecting 10 interests, fees, payments, and credits since the itemization date.” (Count II). (Docket No. 11 36 at 10). Count III of the amended complaint alleges a violation to 15 U.S.C. § 1692e in 12 13 that DVRLAW failed to disclose in the initial communication—as well as in a subsequent 14 communication letter dated March 12, 2023 (Exhibit B)—that it was acting as a debt 15 collector. (Docket No. 36 at 11-12; Docket No. 37). In sum, plaintiff’s amended complaint 16 accuses defendant of engaging in unlawful and deceptive debt-collection practices. She 17 brings the present action on behalf of herself and a class of similarly situated persons.3 18 19 With respect to damages, the amended complaint alleges that Ms. Velez-Ortiz 20 suffered both tangible and intangible injuries due to the alleged unlawful debt-collection 21
23 3 The amended complaint seeks, pursuant to Fed. R. Civ. P. 23, to name plaintiff as the representative of a 24 class whose members supposedly exceed 10,000 natural persons with addresses in Puerto Rico that received letters similar to the ones submitted in this case as Exhibits A and B, thus making joinder 25 impracticable. There are, according to plaintiff, common questions of law and fact that predominate over any question affecting individual class members particularly in what has to do with whether the letters 26 (initial communication and subsequent communication) are form letters and whether they violate the FDCPA. It is also alleged that the informational injuries suffered by plaintiff are typical of all class members 27 and that plaintiff can fairly and adequately represent all members of the class inasmuch as she has retained the service of counsel experienced in consumer credit and debt-collection abuse cases. 28 3 1 practices of DVRLAW. She allegedly required medical care and had to incur in out-of- 2 pocket expenses. Ms. Velez-Torres avers that she had to use more than $600 of her 3 health insurance pharmacy allotment and had to take sick days from work. She also 4 claims as damages suffered, that she incurred in late fees and interests for other 5 obligations that she failed to pay because she separated funds to pay the debt at issue 6 7 here while operating under the incorrect belief that she had to pay without disputing the 8 debt’s validity. Plaintiff also contends that she suffered intangible damages. For instance, 9 she had to inform her employer that her wages would likely be subject to garnishment, 10 something that she maintains tarnished her reputation. Plaintiff alleges in general that 11 she suffered stress, anxiety, frustration, anger, confusion and that her privacy was 12 13 invaded. 14 The original complaint was filed on May 4, 2023. (Docket No. 1). As its first 15 responsive pleading, defendant moved to dismiss the complaint for lack of subject matter 16 jurisdiction on September 20, 2023. (Docket No. 17). After requesting and receiving an 17 extension of time to respond (Docket Nos.
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1 IN THE UNITED STATES DISTRICT COURT 2 FOR THE DISTRICT OF PUERTO RICO
4 LYNNIE M. VELEZ-ORTIZ,
5 Plaintiff, 6
v. 7 CIVIL NO. 23-1220 (HRV) 8 DEL VALLE RODRIGUEZ LAW OFFICES, P.S.C., 9 Defendant. 10
12 OPINION AND ORDER 13 I. INTRODUCTION 14 The present is an action brought by plaintiff, Lynnie M. Velez-Ortiz (hereinafter 15 16 “Ms. Velez-Ortiz” or “plaintiff”) against defendant, Del Valle Rodriguez Law Offices, 17 P.S.C. (hereinafter “DVRLAW” or “defendant”), alleging violations to the Fair Debt 18 Collection Practices Act, 15 U.S.C. § 1692-1692p (hereinafter “FDCPA”). After receiving 19 leave from the Court, the plaintiff filed an amended class action complaint on November 20 7, 2023. (Docket No. 36). About a week later, DVRLAW filed a motion to dismiss the 21 amended complaint under Fed. R. Civ. P. 12(b)(1) for lack of subject matter jurisdiction. 22 23 (Docket No. 39). The crux of defendant’s argument is that the allegations in the amended 24 complaint are factually insufficient to establish Article III standing. 25 On December 12, 2023, plaintiff filed a response in opposition to the motion to 26 dismiss. (Docket No. 44). In it, Ms. Velez-Ortiz maintains that the amended complaint 27 28 1 1 contains sufficient allegations of damages and an injury in fact to survive the defendant’s 2 motion to dismiss. (Id.) For the reason elaborated below, the motion to dismiss is hereby 3 DENIED. 4 II. FACTUAL1 AND PROCEDURAL BACKGROUND 5 The amended complaint alleges that Ms. Velez-Ortiz, who is a “consumer” as that 6 7 term is defined by the FDCPA, accumulated a debt with Banco Popular de Puerto Rico 8 (“Banco Popular”) in the form of a personal loan, sometime before May 8, 2022.2 9 (Amended Complaint, Docket No. 36 at 3). It is also alleged that sometime prior to that 10 date, Banco Popular retained the services of DVRLAW, a professional services 11 corporation regularly engaged in the business of collecting or attempting to collect debts 12 13 on behalf of others. That makes DVRLAW, a “debt collector” under the FDCPA according 14 to the allegations in the amended complaint. 15 In a letter sent by mail to Ms. Velez-Ortiz, DVRLAW sought to collect on the debt 16 allegedly owed to Banco Popular. (Docket No. 37, Exhibit A). The letter, plaintiff alleges, 17 meets the definition of an “initial communication” under the FDCPA, and failed to 18 19
21 1 For purposes of the instant opinion and order, I outline the facts of the case directly from the amended 22 complaint accepting them as true. See Katz v. Pershing, LLC., 672 F.3d 64, 70 (1st Cir. 2012).
23 2 The parties dispute the operative date of this initial communication. Plaintiff maintains that the date is May 8, 2022, while defendant submits that the dates is August 5, 2022. The controversy seems to stem 24 from the way date abbreviations are formatted in both English and Spanish. The letter is dated 08/05/22. See Exhibit A, Docket No. 1-4. In the English language, the month goes first; thus, defendant states that 25 the letter was sent on August 5, 2022. On the other hand, plaintiff insists that because the body of the letter is written in the Spanish language, the date should be read using the Spanish abbreviation format, 26 in which case the day goes first, and the month goes second. Hence, plaintiff’s contention that the initial communication was sent on May 8, 2022. At the motion hearing, and to my dismay, I was unable to get a 27 clarification on this issue. The parties remained firm in their positions. Regardless, I need not decide this issue at this time. 28 2 1 disclose necessary information as required by 15 U.S.C. § 1692g(a). Among other things, 2 the initial communication should have disclosed to plaintiff, in clearly understood 3 language, that she had a right to dispute in writing the validity of the debt within 30 days 4 of receipt of the initial communication. (Count I). (Docket No. 36 at 7-9). Additionally, 5 plaintiff contends that defendant DVRLAW failed to provide readily understandable 6 7 information mandated by Regulation F (12 C.F.R. § 1006.34(c)) in the initial 8 communication, such as “the itemization date” of the debt, “the amount of the debt at 9 the itemization date”, and “an itemization of the current amount of the debt reflecting 10 interests, fees, payments, and credits since the itemization date.” (Count II). (Docket No. 11 36 at 10). Count III of the amended complaint alleges a violation to 15 U.S.C. § 1692e in 12 13 that DVRLAW failed to disclose in the initial communication—as well as in a subsequent 14 communication letter dated March 12, 2023 (Exhibit B)—that it was acting as a debt 15 collector. (Docket No. 36 at 11-12; Docket No. 37). In sum, plaintiff’s amended complaint 16 accuses defendant of engaging in unlawful and deceptive debt-collection practices. She 17 brings the present action on behalf of herself and a class of similarly situated persons.3 18 19 With respect to damages, the amended complaint alleges that Ms. Velez-Ortiz 20 suffered both tangible and intangible injuries due to the alleged unlawful debt-collection 21
23 3 The amended complaint seeks, pursuant to Fed. R. Civ. P. 23, to name plaintiff as the representative of a 24 class whose members supposedly exceed 10,000 natural persons with addresses in Puerto Rico that received letters similar to the ones submitted in this case as Exhibits A and B, thus making joinder 25 impracticable. There are, according to plaintiff, common questions of law and fact that predominate over any question affecting individual class members particularly in what has to do with whether the letters 26 (initial communication and subsequent communication) are form letters and whether they violate the FDCPA. It is also alleged that the informational injuries suffered by plaintiff are typical of all class members 27 and that plaintiff can fairly and adequately represent all members of the class inasmuch as she has retained the service of counsel experienced in consumer credit and debt-collection abuse cases. 28 3 1 practices of DVRLAW. She allegedly required medical care and had to incur in out-of- 2 pocket expenses. Ms. Velez-Torres avers that she had to use more than $600 of her 3 health insurance pharmacy allotment and had to take sick days from work. She also 4 claims as damages suffered, that she incurred in late fees and interests for other 5 obligations that she failed to pay because she separated funds to pay the debt at issue 6 7 here while operating under the incorrect belief that she had to pay without disputing the 8 debt’s validity. Plaintiff also contends that she suffered intangible damages. For instance, 9 she had to inform her employer that her wages would likely be subject to garnishment, 10 something that she maintains tarnished her reputation. Plaintiff alleges in general that 11 she suffered stress, anxiety, frustration, anger, confusion and that her privacy was 12 13 invaded. 14 The original complaint was filed on May 4, 2023. (Docket No. 1). As its first 15 responsive pleading, defendant moved to dismiss the complaint for lack of subject matter 16 jurisdiction on September 20, 2023. (Docket No. 17). After requesting and receiving an 17 extension of time to respond (Docket Nos. 19 and 20), plaintiff moved the court to file an 18 19 amended complaint. (Docket No. 24). The case was then assigned to the Honorable 20 Bruce J. McGiverin, United States Magistrate Judge, for all further proceedings 21 including the entry of judgment. (Docket Nos. 27 and 29). Judge McGiverin denied the 22 defendant a request for extension of time to respond to the plaintiff’s motion for leave to 23 file an amended complaint (Docket No. 28), granted the plaintiff’s motion for leave to 24 file (Docket No. 32), and mooted the motion to dismiss in light of the amended complaint. 25 26 (Docket No. 33). However, the Court indicated that to the extent they were still applicable, 27 defendant may raise the same arguments in a renewed motion to dismiss. (Id.) 28 4 1 The case was then reassigned to me. (Docket No. 35). DVRLAW accepted Judge 2 McGiverin’s invitation and filed its motion to dismiss the amended complaint on 3 November 14, 2023. (Docket No. 39). Plaintiff opposed on December 13, 2023. (Docket 4 No. 44). The Court heard oral argument from the parties on January 18, 2024. (Docket 5 No. 48). 6 7 III. APPLICABLE LAW AND DISCUSSION 8 A. Motion to Dismiss Standard 9 A motion to dismiss for lack of subject matter jurisdiction under Fed. R. Civ. P. 10 12(b)(1) is the proper vehicle to challenge the existence of Article III standing. See 11 Quintero v. Metro Santurce, Inc., No. 20-01075-WGY, 2021 U.S. Dist. LEXIS 237071 at 12 13 *7, 2021 WL 5855752 (D.P.R. Dec. 9, 2021)(citing Valentin v. Hosp. Bella Vista, 254 F.3d 14 358, 362 (1st Cir. 2001)). A Rule 12(b)(1) motion is reviewed under a standard similar 15 to that used to analyze motions to dismiss for failure to state a claim under Fed. R. Civ. 16 P 12(b)(6). Katz v. Pershing, LLC., 672 F.3d at 70-71; see also Negron-Gaztambide v. 17 Hernandez-Torres, 35 F.3d 25, 27 (1st Cir. 1994). The same way a plaintiff bears the 18 19 burden under Rule 12(b)(6) to plead sufficient facts to plausibly allege a viable cause of 20 action, a plaintiff must similarly plead sufficient facts to meet his or her burden to 21 demonstrate standing. Hochendoner v. Genzyme Corp., 823 F.3d 724, 730 (1st Cir. 22 2016)(cleaned up). 23 The Supreme Court has held that since “standing is not dispense in gross” plaintiff 24 “must demonstrate standing for each claim [she] brings and each form of relief [she] 25 26 seeks.” TransUnion LLC v. Ramirez, 141 S. Ct. 2190, 2208, 210 L Ed. 2d 568 (2021). At 27 this stage, district courts “must credit the plaintiff’s well-pleaded factual allegations and 28 5 1 draw all reasonable inferences in the plaintiff’s favor. Merlonghi v. United States, 620 2 F.3d 50, 54 (1st Cir. 2010). However, “[n]either conclusory assertions nor unfounded 3 speculation can supply the necessary heft.” Hochendoner, 823 F.3d at 731. 4 B. Article III Standing 5 Federal Courts are courts of limited jurisdiction. Article III of the Constitution 6 7 limits “the judicial power” to “Cases” and “Controversies.” U.S. Const. art III, §2, cl. 1. In 8 Spokeo, the Supreme Court noted that “[s]tanding to sue is a doctrine rooted in the 9 traditional understanding of a case or controversy.” Spokeo, Inc. v. Robins, 578 U.S. 330, 10 338 (2016). To demonstrate standing, a plaintiff must show these three things: “(i) that 11 [she] suffered an injury in fact that is concrete, particularized, and actual or imminent; 12 13 (ii) that the injury was likely caused by the defendant; and (iii) that the injury would 14 likely be redressed by judicial relief.” TransUnion LLC v. Ramirez, 141 S.Ct. at 2203 15 (citing Lujan v. Defenders of Wildlife, 504 U.S. 555, 560-61 (1992)). 16 C. Analysis 17 The way I read the defendant’s motion to dismiss, the focus of its argument is the 18 19 first prong of the standing test, namely, the “injury in fact” requirement, and whether 20 said injury is concrete and particular. The defendant does not dispute that if the 21 plaintiff’s alleged harm is concrete enough to meet the injury in fact prong, the harm will 22 be traceable to DVRLAW and redressable by a favorable judgment of the court under the 23 FDCPA’s statutory scheme. Accordingly, I will address only whether the amended 24 complaint has pleaded enough facts showing a concrete and particular injury to survive 25 26 dismissal. Anvar v. Tanner, 549 F. Supp. 3d 235, 240 (D.R.I. 2021)(addressing only 27 28 6 1 injury-in-fact requirement where the parties did not dispute traceability and 2 redressability.) 3 DVRLAW argues in its motion to dismiss that the amended complaint 4 conveniently added more specific facts and allegations about the damages suffered by 5 plaintiff to cure the original assertion that she lacked standing. (Docket No. 39 at 2). It 6 7 maintains, however, that the amended complaint still fails to establish standing since 8 plaintiff “did not suffer specific damages.” (Id. at 3). For instance, DVRLAW advances 9 that since plaintiff never made a single payment toward the debt owed, any shortcomings 10 in the disclosures to be provided to the consumer “never became real.” (Id.). DVRLAW 11 labels plaintiff’s allegations that she had to invest significant time to investigate matters 12 13 included in the initial communication as “obviously frivolous.” (Id.). If she was confused 14 by the letter, defendant asseverates, plaintiff should have paid some sum of money or 15 contacted DVRLAW. (Id. at 3-4). Defendant similarly disputes the plausibility of the 16 allegation that plaintiff required and had to procure medical treatment because of the 17 defendant’s debt-collection efforts. (Id. at 4). Defendant characterizes as self-inflicted 18 19 the claim of reputational damage. (Id.). Lastly, DVRLAW faults plaintiff for alleging 20 invasion of privacy as an injury because there was no other address to send the 21 communication but to her home address. (Id. at 5). In sum, defendant contends that the 22 amended complaint merely alleges statutory violations to the FDCPA. 23 In response, Ms. Velez-Ortiz submits that the amended complaint pleaded both 24 tangible and intangible injuries that are sufficiently concrete to constitute an injury in 25 26 fact for Article III standing purposes. (Docket No. 44 at 2). Plaintiff specifically asserts 27 that the damages which flow from defendant’s material violations to the FDCPA confer 28 7 1 standing because she has suffered at least five (5) separate forms of tangible injuries, as 2 well as three (3) types of intangible injuries of the kind and nature that have been 3 recognized as falling within the ambit of the interests that Congress sought to protect. 4 (Id.). For example, with respect to tangible harm, Plaintiff lists the following injuries as 5 resulting from the defendant’s alleged violations: out of pocket expenses related to co- 6 7 payments disbursed during medical appointment; $600 assessed against the pharmacy 8 coverage of her health insurance; five (5) sick days taken off from work; at least three (3) 9 visits to her doctor; two (2) additional doctor-ordered leaves of absence; and the 10 activation of a medical condition that prior to the facts of this case had been in remission. 11 (Id.). With respect to intangible injuries, plaintiff claims that the allegedly unlawful 12 13 collection efforts of DVRLAW caused her reputational and informational harm, as well 14 as intrusion into her privacy and seclusion. (Id.). 15 To be sure, a concrete injury in fact is one that is “real, not abstract.’” TransUnion, 16 141 S. Ct. at 2204 (quoting Spokeo, Inc. v. Robins, 578 U.S. at 340). Said differently, it 17 is the “invasion of a legally protected interest which is (a) concrete and particularized 18 19 and (b) actual or imminent, not conjectural or hypothetical.” Lujan v. Defenders of 20 Wildlife, 504 U.S. at 560-61. A plaintiff cannot “allege a bare procedural violation, 21 divorced from any concrete harm, and satisfy the injury-in-fact requirement of Article 22 III.” Spokeo, Inc. v. Robins, 578 U.S. at 341. Examples of injuries that have been 23 determined to satisfy concreteness are traditional tangible harms such as physical and 24 monetary harms. Webb v. Injured Workers Pharm., LLC, 72 4th 365, 372 (1st Cir. 25 26 2023)(citations and marks omitted). “Intangible harms can also be concrete, including 27 when they ‘are injuries with a close relationship to harms traditionally recognized as 28 8 1 providing a basis for lawsuits in American courts,’ such as ‘reputational harms, 2 disclosure of private information, and intrusion upon seclusion.’” Id. (quoting 3 TransUnion, 141 S. Ct. at 2204). Both “history and tradition” as well as “the judgment 4 of Congress” are to be considered in determining whether an intangible harm confers 5 standing. Rowan v. Pierce, No. 20-1648 (RAM); 2023 U.S. Dist. LEXIS 155697 at *17 6 7 (D.P.R. Sept. 1, 2023)(citing TransUnion, 141 S. Ct. at 2204-05 and Spokeo, 578 U.S. at 8 340)). 9 In applying the above principles, and considering that the matter is at the pre- 10 discovery pleading stage, I find that plaintiff’s amended complaint has sufficiently 11 pleaded Article III standing. The allegations in the amended complaint are “sufficient to 12 13 meet the minimal plausibility standard” to defeat a motion to dismiss. Dicroce v. McNeil 14 Nutritionalists, LLC., 82 4th 35, 39 (1st Cir. 2023)(citing In re Evenflo Co., Inc., Mktg., 15 Sales Pracs., & Prods. Liab. Litig., 54 F.4th 28, 35 (1st Cir. 2022)). Ms. Velez-Ortiz has 16 alleged that she incurred in out-of-pocket expenses and other forms of economic harm. 17 Out-of-pocket costs is the “quintessential injury in fact.” Weiner v. MIB Grp., Inc., 86 18 19 4th 76, 86 (1st Cir. 2023)(citations omitted); see also Gustavesen v. Alcon Labýs, Inc., 20 903 F.3d 1, 7 (1st Cir. 2018)(finding that “out of-pocket loss of money” is a particularized 21 injury for standing purposes). 22 The amended complaint specifically alleges out-of-pocket expenses in the form of 23 more than $100 in copayments not reimbursed by her health insurance plan for three 24 visits to her physician. These Doctor’s visits were, according to the amended complaint, 25 26 precipitated by a medical condition previously in remission that got reactivated allegedly 27 because of Defendant’s unlawful communication. She thus claims physical harm. 28 9 1 Further, plaintiff’s medication allotment in her health insurance plan has been taxed 2 more than $600, and she has had to take five sick days, according to the averments in 3 the amended complaint. These tangible forms of harm, the caselaw recognizes, are 4 injuries in fact establishing Article III standing, particularly the monetary harm. This 5 conclusion is consistent with recent First Circuit Article III standing decisions finding 6 7 out-of-pocket loss to be concrete injuries. Wiener v. MIB Grp., Inc., 86 4th at 85-87; 8 Webb v. Injured Workers Pharm., LLC, 72 4th at 372; In re Evenflo Co., Inc., Mktg., 9 Sales Pracs., & Prods. Liab. Litig., 54 F.4th at 35. 10 I am also persuaded by the reasoning of the Seventh Circuit’s recent decision in 11 Mack v. Resurgent Cap. Servs., L.P., 70 F.4th 395 (7th Cir. 2023). In Mack, the plaintiff 12 13 incurred in a credit-card debt as to which defendants sought to collect. Id. at 399. 14 Frontline Asset Strategies, LLC (“Frontline”), a company engaged by defendant 15 Resurgent Capital Services, L.P. (“Resurgent”), sent plaintiff a letter that stated, among 16 other things, that Mack had 30 days to dispute the validity of the debt. Id. Although 17 plaintiff was aware of her credit card debt, she was uncertain as to the amount that she 18 19 was being requested to pay; the amount seemed high to her. Id. Within the 30-days, 20 Mack took several steps to request validation of the debt. Id. She researched her options 21 using her cellphone, drafted a validation request by hand, traveled to her local library to 22 type and print the letter since she did not have a computer or printer at home, and then 23 went to the post office where she paid a total of $10.15 to send the letter via certified mail. 24 Id. 25 26 Mack did not receive the validation that she requested; instead, she received a 27 second letter, this time from Resurgent, that contained similar language as the first letter, 28 10 1 suggesting that she had 30 days to dispute the validity of the debt. Id. at 400. Mack was 2 confused and alarmed by this second letter. Id. More than 30 days had elapsed since 3 she requested validation from Frontline, and she was being told in the second letter that 4 she needed to request validation again from a different company. Id. This confusion 5 caused Mack to once again take the same steps to draft, type, print and mail a second 6 7 validation request, with postage totaling $3.95 this time. Id. These trips to the library 8 and post office were not easy for Mack, who was at the time unemployed and cared for 9 family members with serious medical conditions. Id. 10 Three months after sending her second validation request—and after not 11 receiving any response—Mack filed a class action suit against defendants alleging 12 13 violations to the FDCPA. Id. at 401. The defendants moved to dismiss under Rule 14 12(b)(1) for lack of standing. Id. at 402. In general, defendants argued that plaintiff had 15 only pled confusion by the letters she received, and that confusion was insufficient to 16 establish concrete harm. The district court held that Mack had failed to allege an injury 17 in fact. Relevantly, the district court found that the time, effort and out-of-pocket costs 18 19 expended in sending a second validation of debt request, “did not rise to the level of 20 detriment required for standing in FDCPA cases.” Id. According to the lower court, the 21 Resurgent letter basically gave plaintiff another opportunity to dispute the debt and did 22 not adversely affect any interest protected by the FDCPA. Id. A different outcome would 23 have resulted if Mack had “taken some action related to her debt management choices.” 24 Id. (quoting Mack v. Resurgent Capital Servs., L.P., 2021 U.S. Dist. LEXIS 165881, 2021 25 26 WL 3901747, *3 (D.D. Ill. Sept 1, 2021)). 27 28 11 1 On appeal, the Seventh Circuit disagreed. First, the appellate court noted that a 2 complaint need not contain “‘detailed factual allegations’ but ‘[f]actual allegations must 3 be enough to raise a right to relief above the speculative level[.]’” Id. at 405 (quoting Bell 4 Atlantic Corp. v. Twombly, 550 U.S. 544, 555, 127 S. Ct. 1955, 167 L. Ed. 2d 929 (2007)). 5 Second, the court held the allegations in the complaint were sufficient in that plaintiff 6 7 pleaded that she had to incur in additional out-of-pocket expenses to re-dispute the debt 8 after the defendants send her a communication that would confuse any debtor in 9 believing that the initial dispute was not valid. Id. The postage fee of $3.95 to re-dispute 10 the debt was found to be sufficiently pled “harm to an underlying concrete interest that 11 Congress sought to protect.” Id. at 406 (citing Casillas v. Madison Ave. Assocs., Inc., 926 12 13 F.3d 329, 333 (7th Cir. 2019)). In other words, “[m]oney damages caused by misleading 14 communications from the debt collector are certainly included in the sphere of interests 15 that Congress sought to protect.”4 Id. It mattered not “that the dollar cost was 16 modest,” a concrete injury was sufficiently alleged because plaintiff was “misled to her 17 financial detriment.” Id. at 407. Plaintiff met the remaining prongs of the standing test 18 19
21 4 In summarizing the interests that Congress sought to protect in passing the FDCPA, the Seventh Circuit 22 stated:
23 Congress passed the FDCPA to curb “the use of abusive, deceptive, and unfair debt collection practices by many debt collectors. Such practices ‘contribute to the number of personal 24 bankruptcies, to marital instability, to the loss of jobs, and to invasions of individual privacy.’ In order to ‘eliminate abusive debt collection practices by debt collectors, to insure that those debt 25 collectors who refrain from using abusive debt collection practices are not competitively disadvantaged, and to promote consistent State action to protect consumers against debt 26 collection abuses, Congress placed certain obligations on debt collectors and granted rights to consumers. 27 Mack, 70 F.4th at 403-04 (quoting 15 U.S.C. §§ 1692(a) and (e)). 28 12 1 as well, namely particularity, traceability and redressability. Id. at 407-408. The 2 judgment of the district court dismissing the complaint was reversed. Id. at 408. 3 Like the plaintiff in Mack, Ms. Velez-Ortiz’ amended complaint has sufficiently 4 alleged economic harm and out-of-pocket expenses, which is enough to establish a 5 concrete and particular injury, notwithstanding how modest the dollar cost may be. 6 7 The defendant’s reliance in cases from other circuits is misplaced. DVRLAW cites 8 two Seventh Circuit cases, and one Eighth Circuit opinion in support of its lack of 9 standing argument. See, e.g., Choice v. Kohn Law Firm, 77 F.4th 636 (7th Cir. 2023); 10 Pierre v. Midland Credit Mgmt., Inc., 36 F.4th 728 (7th Cir. 2022); Bassett v. Credit 11 Bureau Servs., 60 F.4th 1132 (8th Cir. 2023). These cases are distinguishable. 12 13 In Choice, the plaintiff alleged that he suffered two concrete injuries: “he hired an 14 attorney to defend him in the collection action and paid an appearance fee, and he lost 15 sleep due to concern about having to pay statutory attorney’s fees.” 77 F.4th at 639. 16 Choice admitted in discovery that he did not suffer any actual damages. Id. at 638. And 17 Seventh Circuit precedent foreclosed the alleged harms (hiring a lawyer to litigate and 18 19 experiencing confusion and loss of sleep) as being sufficient to establish standing. The 20 appellate court thus affirmed the judgment dismissing Choice’s complaint for lack of 21 subject matter jurisdiction. 22 Similarly, in Pierre, the Seventh Circuit held that plaintiff lacked standing because 23 the letter that she received from defendants, even if deceptive, at most put her at risk of 24 real harm. In response to the letter, all appellant did was to call the defendant to dispute 25 26 the debt and contact a lawyer for legal advice. These actions were found not to be “legally 27 cognizable harms.” Id. at 939. Likewise, her psychological states of confusion and 28 13 1 emotional distress, standing alone, were not concrete injuries sufficient to confer 2 standing in the FDCPA context. Id. It is noteworthy that Pierre was not a unanimous 3 decision. A dissenting judge would have found that plaintiff met standing requirements. 4 Lastly, in Bassett, the plaintiff received a letter from the defendant demanding 5 payment of interest on her debts without a judgment. Bassett v. Credit Bureau Servs., 6 7 60 F.4th at 1136. However, plaintiff never paid any part of the interest or principal. Id. 8 As for intangible harm, the plaintiff analogized her alleged injury to the type of harm 9 recognized in the common-law causes of action of fraudulent misrepresentation and 10 conversion. Id. But the Eight Circuit held that she had not shown any harm bearing a 11 close relationship to the type of injury traditionally recognized “as providing a basis for 12 13 a lawsuit in American courts.” Id. (quoting TransUnion, 141 S.Ct. at 2204). The appellant 14 was not seeking to remedy any harm to herself but instead was merely seeking to ensure 15 defendant’s compliance with regulatory law. Id. at 1137. 16 In this case, unlike the plaintiffs in Choice, Pierre and Bassett, Ms. Velez-Ortiz 17 has specifically alleged a tangible harm in the form of monetary damages and physical 18 19 injury. 20 Moreover, in addition to tangible harm, the amended complaint alleges several 21 forms of intangible injuries: informational injury, reputational harm, and invasion of 22 privacy/intrusion into seclusion. These have been recognized by the caselaw as concrete 23 enough injuries to confer Article III standing. See TransUnion LLC v. Ramirez, 141 S. 24 Ct. at 2204; see also Lupia v. Medicredit, Inc., 8 F.4th 1184, 1192-93 (10th Cir. 25 26 2021)(holding that intrusion into seclusion is recognized as an intangible harm providing 27 a basis for a lawsuit in American courts thus establishing injury in fact for standing 28 14 1 purposes.) Therefore, at this stage, the allegations in the amended complaint are 2 sufficient to survive a motion to dismiss because they meet the minimal plausibility 3 standard, and because the Court must credit the allegations as true and draw all 4 reasonable inferences in favor of the plaintiff. See, e.g., Bragg v. Trueaccord Corp., No. 5 21-cv-05089-VMC-RGV, 2023 WL 8723995; 2023 U.S. Dist. LEXIS 195574 (N.D. Ga., 6 7 Oct. 31, 2023)(recommending denial of motion to dismiss); Clay v. Equityexperts.org, 8 LLC., No. 21-CV-02540-LMM-JEM, 2024 U.S. Dist. LEXIS 3678 at *19-20 (N.D. Ga., 9 Jan. 8, 2024)(recommending denial of motion for summary judgment). 10 IV. CONCLUSION 11 In view of the above, the defendant’s motion to dismiss is DENIED. At this stage 12 13 of the proceedings, and given the non-onerous pleading standard, I must find that the 14 allegations in the amended complaint are sufficient to plead Article III standing. See 15 Rivera v. JP Morgan Chase Bank, N.A., No. 210cv-00225 (TNM), 2023 WL 6276648; 16 2023 U.S. Dist. LEXIS 171974 at *8 (D.C.D., Sept. 26, 2023)(“At this preliminary stage, 17 and taking all allegations in the Complaint as true, Ms. Rivera has plausibly alleged a 18 19 concrete injury-in-fact . . . including [tangible harm such as] out-of-pocket costs . . . and 20 intangible harms such as emotional distress.”) 21 Notwithstanding, I note that this is a close case and plaintiff should not take 22 comfort in my ruling. It may very well be that once discovery has been conducted, and 23 through a properly supported motion for summary judgment, the alleged concrete 24 injuries-in-fact are not so. The undeniable fact is that following TransUnion, the state 25 26 of the law in this area is in flux, with the overwhelming majority of cases finding lack of 27 28 15 1 standing with allegations of harm similar to the ones asserted by Ms. Velez-Ortiz. But at 2 this time, I find that she has done enough and lives to fight another day. 3 IT IS SO ORDERED 4 In San Juan, Puerto Rico this 25th of January, 2024. 5 S/Héctor L. Ramos-Vega 6 HÉCTOR L. RAMOS-VEGA 7 UNITED STATES MAGISTRATE JUDGE
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