Vanusanik v. PriceWaterhouseCoopers LLP

CourtDistrict Court, M.D. Florida
DecidedSeptember 17, 2021
Docket8:20-cv-02839
StatusUnknown

This text of Vanusanik v. PriceWaterhouseCoopers LLP (Vanusanik v. PriceWaterhouseCoopers LLP) is published on Counsel Stack Legal Research, covering District Court, M.D. Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Vanusanik v. PriceWaterhouseCoopers LLP, (M.D. Fla. 2021).

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF FLORIDA TAMPA DIVISION

VITALIJ VANUSANIK,

Plaintiff,

v. Case No: 8:20-cv-2839-CEH-TGW

PRICEWATERHOUSECOOPERS LLP and EXPRESS SCRIPTS, INC.,

Defendants. ___________________________________/

ORDER This matter comes before the Court on Defendant Express Scripts, Inc.’s (“Express Scripts”) Rule 12(b)(6) Motion to Dismiss (Doc. 39), and Defendant PricewaterhouseCoopers LLP’s (“PWC”) Motion to Dismiss Amended Complaint (Doc. 40). In the motions to dismiss, Defendants argue that Plaintiff’s Amended Complaint fails to state a cause of action against Defendants because Plaintiff has not identified a benefit under the employee medical benefit plan to which he is entitled. Plaintiff filed a response in opposition (Doc. 46). Express Scripts replied (Doc. 52), to which Plaintiff filed a sur-reply. Doc. 55. The Court, having considered the submissions, and being fully advised in the premises, will grant in part and deny in part Defendants’ motions. I. BACKGROUND1 This is an action brought under the Employee Retirement Income Security Act

of 1974, 29 U.S.C. §§ 1001, et seq. (“ERISA”). On July 1, 2018, Plaintiff, Vitalij Vanusanik, (“Plaintiff”) became a participant in PWC’s Staff Medical Plan (“the Plan”), which is administered by non-party United Healthcare, Inc. Doc. 27 ¶¶ 1, 12, 26. Plaintiff attaches a copy of the Plan’s summary plan description (“Policy SPD”) to his Amended Complaint. Doc. 27-1.

PWC is alleged to be the “Plan Sponsor.” Doc. 27 at 1. PWC engaged Express Scripts to serve as its agent and pharmacy benefit manager. Id. ¶ 14. Express Scripts is a subsidiary of Express Scripts Holding Company. Id. Accredo is a specialty and mail order pharmacy owned by Express Scripts Holding Company, and Express Scripts benefits from every prescription dispensed by Accredo. Id. ¶¶ 15, 23.

Plaintiff suffers from severe Hemophilia A disease, a bleeding disorder in which an individual lacks a blood-clotting factor. Doc. 27 ¶ 2. It is critical for hemophiliacs to have access to a pharmacist who specializes in hemophilia to provide guidance on dealing with hemophilia complications, side effects, and medications to prevent and/or stop bleeds in an efficient and timely manner. Id.

Hemophilia is a condition designated by PWC and its agent, Express Scripts, as requiring specialty medication. Id. ¶ 3. The Policy SPD states participants, like

1 The following statement of facts is derived from the Plaintiff’s Amended Complaint (Doc. 27), the allegations of which the Court must accept as true in ruling on the instant motion. See Linder v. Portocarrero, 963 F.2d 332, 334 (11th Cir. 1992); Quality Foods de Centro Am., S.A. v. Latin Am. Agribusiness Dev. Corp. S.A., 711 F.2d 989, 994 (11th Cir. 1983). Plaintiff, who require specialty medication to treat complex conditions such as hemophilia, must obtain specialty medications through Accredo. Id. ¶ 27; Doc. 27-1 at 177. The Plan required Plaintiff to utilize Accredo to refill his hemophilia

prescriptions. Id. ¶ 27. According to Plaintiff, however, Accredo repeatedly failed to provide Plaintiff with the medications he needs. Id. ¶¶ 3, 29, 44. Accredo failed to timely and accurately fill and deliver his medication, resulting in life-threatening complications. Id. ¶ 29.

In July 2018, it took Plaintiff nearly a week, speaking daily with Accredo representatives, to determine whether Accredo would accept copayment assistance, to which Plaintiff is entitled and relies. Id. ¶ 30. Further, Accredo failed to connect him with a representative who understood his hemophilia medication regimen despite the requirement of the Plan’s Policy SPD that he be provided “personal health support.”

Id. ¶ 31. As a specialty pharmacy, Accredo should be aware of Plaintiff’s need for timely receipt of life-saving hemophilia medication. Id. As Plan Sponsor, PWC is responsible for the acts of its agents and should have also been aware of the support Plaintiff required. Id. ¶ 32. Yet, neither PWC nor Express Scripts advised Plaintiff of his entitlement under the Plan to have personal health support for a participant “living

with a chronic condition or dealing with complex health care needs.” Id. In July 2018, Plaintiff experienced a bleed because he ran out of his medication and Accredo did not timely fill his medication. Id. ¶ 33. The manufacturer of the medication agreed to provide Plaintiff an emergency supply until Accredo, PWC, and Express Scripts dispensed the medication to him. Id. ¶ 34. In August 2018, when Plaintiff contacted Accredo about refilling his

medication, he was again told there would be a delay because his medication was out of stock for two weeks. Id. ¶ 36. When Plaintiff finally received his hemophilia medication approximately two weeks later, he also received an invoice for one- hundred thousand dollars for the medication, even though the medication was covered by the Plan. Id. ¶ 37. Plaintiff has limited financial means and receipt of this invoice

caused him severe emotional stress. Id. Two weeks of phone calls later, Plaintiff was able to convince Accredo he was invoiced in error. Id. Notwithstanding, Accredo again billed him one-hundred thousand dollars in September 2018, which took a week of daily phone calls to convince Accredo to withdraw the erroneous bill. Id. ¶ 38. From

August to September 2018, Accredo told Plaintiff his medication was out of stock and would have to be ordered from its supplier. Id. ¶ 44. Plaintiff’s refills were repeatedly delayed. Id. Additionally, during this time, Accredo dispensed the wrong dosage of Plaintiff’s medication. Id. ¶ 41. Between July and October 2018, Accredo representatives never contacted Plaintiff to see how he was doing despite other

pharmacies providing such level of service to Plaintiff. Id. ¶¶ 45, 46. In November 2018, Express Scripts and PWC deviated from the statement in the Policy SPD and allowed Plaintiff to transfer his hemophilia prescription from Accredo to another pharmacy, Factor One Source Pharmacy d/b/a InfuCareRx (“InfuCare”). Id. ¶ 49. InfuCare is an in-network retail and specialty pharmacy with Express Scripts. Id. ¶ 50. InfuCare is a pharmacy dedicated to hemophilia treatment, and InfuCare has always provided Plaintiff with his medication in a timely manner.

Id. ¶ 52. Accredo does not provide any of the support services provided by InfuCare although the Policy SPD allows for such benefits. Id. ¶ 53. Due to Accredo’s lack of support and inability to timely provide Plaintiff with his hemophilia medication, Plaintiff requested Express Scripts allow InfuCare to fill

his medication. Id. ¶ 54. The Plan Sponsor and Express Scripts allowed Plaintiff to obtain his medication from InfuCare for a period of one year between February 2019 and February 2020. Id. While the Plan provided that Plaintiff was required to obtain his specialty medications from Accredo, PWC and Express Scripts repeatedly represented to Plaintiff in writing and by phone that he could obtain his hemophilia

medication at a pharmacy other than Accredo so long as that pharmacy will provide the hemophilia medication at a “cost lower than through the [Express Script] pharmacy.” Id. ¶¶ 25, 28. In March 2020, when InfuCare attempted to refill Plaintiff’s monthly medication, Express Scripts denied, without explanation, the request. Id. ¶ 56. On

March 17, 2020, a formal appeal of Express Script’s denial was submitted by Plaintiff’s physician on Plaintiff’s behalf. Id. ¶ 57.

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