Van Dien, Gillian v. State of Wisconsin Department of Health Services

CourtDistrict Court, W.D. Wisconsin
DecidedJuly 9, 2021
Docket3:20-cv-00252
StatusUnknown

This text of Van Dien, Gillian v. State of Wisconsin Department of Health Services (Van Dien, Gillian v. State of Wisconsin Department of Health Services) is published on Counsel Stack Legal Research, covering District Court, W.D. Wisconsin primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Van Dien, Gillian v. State of Wisconsin Department of Health Services, (W.D. Wis. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF WISCONSIN

GILLIAN VAN DIEN,

Plaintiff, v. OPINION and ORDER

STATE OF WISCONSIN DEPARTMENT OF 20-cv-252-jdp HEALTH SERVICES,

Defendant.

Plaintiff Gillian Van Dien held three different jobs for the Wisconsin Department of Health Services between 2016 and 2019. After she failed her performance reviews for the first two jobs, the department reassigned her. After she failed her performance review for the third job, the department terminated her. Van Dien is suing the department under the Rehabilitation Act, contending that any problems with her performance were the result of the department’s failure to provide reasonable accommodations for her migraines. The department moves for summary judgment, contending that Van Dien failed to adequately perform the essential functions of her jobs despite numerous reasonable accommodations that the department provided her. Van Dien contends that the department failed to reasonably accommodate her, but her position cannot be squared with the evidence. The department adjusted both her work schedule and the light levels in her work areas. Despite these accommodations, her performance and attitude were poor, and she adduced no evidence that the department’s concerns were merely pretextual. The court will grant the department’s motion for summary judgment. UNDISPUTED FACTS The following facts are undisputed. Gillian Van Dien was first diagnosed with migraines in 2013, but her symptoms were relatively mild for the first three years. She began working for the Wisconsin Department of

Health Services in May 2016, and she began experiencing migraines “almost immediately” after she was hired. Dkt. 25, ¶ 3. She worked for the department as a disability determination specialist from May 2016 until May 2017, as a purchasing agent from July 2017 until July 2018, and as a disability associate from August 2018 until September 2019, when the department terminated her. The main issues in this case involve Van Dien’s job performance and the department’s attempts to accommodate Van Dien. The court will describe in some detail Van Dien’s experiences in each job before turning to the parties’ arguments.

A. Disability determination specialist Van Dien was hired as a disability determination specialist in May 2016. She was responsible for making initial determinations on applications for disability benefits, among other things. Her first 12 months were a probationary period, and her first three months were primarily training. In October 2016, Van Dien submitted her first request for an accommodation. Specifically, she asked the department to provide her with cubicle shields to mitigate the brightness of the workplace lights because the lights “may trigger” a migraine headache.

Dkt. 16-2, at 11. In November 2016, the department discussed the issue with Van Dien, and the department decided to accommodate Van Dien by trying to find a different workspace with reduced lighting. The department allowed Van Dien to try several other workspaces. She declined several workspaces because they still allowed too much light into her visual field. But she accepted an alternative workspace in December 2016. Around the same time, Van Dien received her first performance review. The department gave her a rating of “solid performance” for customer service, decisionmaking, and

interpersonal relationships and a rating of “needs improvement” for communication. The review also noted that Van Dien was not meeting her production goals, completing only 170 cases when the expectation was to complete 250. Overall, the department gave Van Dien a rating of “does not meet expectations” and advised her that she would need to complete 350 cases by the end of her probationary period. Van Dien objected to the “needs improvement” rating, but she didn’t respond to the comments about her productivity. In February 2017, Van Dien asked the department for an extension of her probation, which was scheduled to end in May 2017. She wrote that her migraines had “slowed [her]

learning process.” Dkt. 16-2, at 40. Her current workspace “helped considerably with the frequency of the migraines,” and she didn’t “feel [that] further workplace accommodations” were necessary. Id. But she had already fallen behind in her work by the time she received a new workspace, and she believed that an extension of her probation would allow her to catch up. In March 2017, the department sent Van Dien a questionnaire to be forwarded to her doctor. In response to a question whether an extension of probation would help Van Dien meet her productivity requirements, the doctor said that she didn’t know. In response to a question

whether a suspension of new case assignments for a three-week period would be sufficient, the doctor wrote, “This seems reasonable.” Dkt. 12-1, at 3. At the end of March 2017, the department suspended Van Dien’s intake of new cases until May 1, 2017, to allow her to address a backlog of 37 cases. In May 2017, Van Dien received another performance review, and the department found that her overall performance “does not meet expectations.” She received a “needs

improvement” rating for processing cases because her average time for completing a case increased from 58 days to 82 days since her last review and more than 22 percent of her cases were more than 100 days old. She received a rating of “does not meet expectations” for increasing her productivity because she was completing only two to five cases a week rather than the expected eight to ten cases. Overall, she had completed 189 cases, many fewer than necessary to meet expectations. In the comments, the department noted that she “ha[d] not shown significant improvement” in her productivity since November 2016 and that “Bureau goals and budgets are directly related to meeting case processing expectation,” so an employee’s

productivity is “weighed heavily in the overall expectations for successfully completing” the probationary period. Dkt. 25, ¶ 46. Van Dien did not provide any responsive comments to the review. After the review, the department determined that Van Dien could not perform the disability determination specialist job, even with a reasonable accommodation, so she would be transferred to a new position. The department sent another questionnaire to Van Dien’s doctor to help determine an appropriate placement. The doctor wrote that Van Dien could perform “considerable work on the computer along with other reading and writing tasks” if she

received an accommodation of “limited intensity overhead fluorescent lights.” Id., ¶ 53. B. Purchasing agent In July 2017, the department transferred Van Dien to a purchasing agent position. Van Dien’s responsibilities included ensuring compliance with state procurement regulatory requirements, performing purchasing support services for staff, and providing technical

assistance to program area staff in developing procurement transactions. In September 2017, Van Dien asked the department to move her start time from 8 a.m. to 8:30 a.m., “with 15–20 minutes of flexibility.” Dkt. 25, ¶ 63. In response to a department questionnaire, Van Dien’s doctor wrote that an 8:30 a.m. start time was needed for “improved sleep” and “may reduce the frequency of headaches,” but that the additional 15–20 minutes would be needed only once or twice a month. Dkt. 12-1, at 10. In October 2017, the department approved an 8:30 start time but said that Van Dien would need to use medical leave for arrivals later than that.

A few days later, Van Dien asked the department to move her start time to 9 a.m., writing that her migraines “impede[] her ability to get to work at times“ if she is experiencing nausea or a visual disturbance. Dkt. 16-2, at 131. In response to a department questionnaire, Van Dien’s doctor wrote that a 9 a.m.

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Van Dien, Gillian v. State of Wisconsin Department of Health Services, Counsel Stack Legal Research, https://law.counselstack.com/opinion/van-dien-gillian-v-state-of-wisconsin-department-of-health-services-wiwd-2021.