Valente v. Securitas Security Services, USA, Inc.

Connecticut Appellate Court·Decided August 12, 2014·No. AC35318·Published

Opinion

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DONNA VALENTE v. SECURITAS SECURITY SERVICES, USA, INC., ET AL.

(AC 35318)

DiPentima, C. J., and Lavine and Flynn, Js.

Argued February 10—officially released August 12, 2014

(Appeal from Superior Court, judicial district of

Stamford-Norwalk, Hon. Alfred J. Jennings, Jr., judge trial referee.)

Daniel J. Krisch, with whom was Brian D. Rich, for the appellant (named defendant, third party plaintiff).

Kim E. Rinehart, with whom were Tadhg A. J. Dooley and, on the brief, Thomas F. Clauss, Jr., for the appellees (third party defendant Affinion Group, LLC, et al.).

Opinion

FLYNN, J. The defendant and third party plaintiff, Securitas Security Services, USA, Inc. (Securitas), appeals from the entry of summary judgment in favor of the third party defendants, Affinion Group, LLC, and Trilegiant Corporation (Affinion).1 In this appeal, Securitas claims that the trial court erred by improperly rendering summary judgment on its claims for (1) common- law indemnification and (2) contractual indemnification by Affinion. We affirm the judgment of the trial court.

The case before us began when the plaintiff, Donna Valente, a senior manager of Affinion, found a note in her office signed by someone who identified himself only as her ‘‘secret admirer.’’ After an investigation conducted by Affinion, the writer was later identified as Joseph Veneri; he was employed as an overnight security guard by Securitas, a security services provider that had contracted with Affinion to provide security in the office where Valente was employed. Veneri’s note contained , inter alia, a request for a pair of her underpants and verbal descriptions of her, all of which Valente found offensive. Veneri followed the first note with a second such request, which Valente also found offensive . The plaintiff commenced a legal action against Securitas and Veneri in which she sought money damages . Valente did not sue her employer, Affinion. Securitas filed a third party complaint in which it sought both apportionment and common-law and contractual indemnification from Affinion. Securitas later settled the claim Valente had brought against it but continued to pursue its third party claims against Affinion, Valente’s employer, seeking apportionment, common- law indemnification, and contractual indemnification.

The following additional facts are undisputed. In November, 2007, the anonymous note of a sexual nature was left on Valente’s desk. Valente reported this November incident to her supervisor, who, in turn, contacted Mary Rusterholz, Affinion’s executive vice president of support services. Rusterholz notified the manager of Affinion’s Norwalk facility, Brian Howarth, and instructed him to be especially vigilant of the area around Valente’s office. Howarth, in turn, ordered that surveillance be increased around Valente’s office and instructed the on-site supervisor for Securitas, Leroy Campbell, to report back to him about any unusual activity in the area. Campbell worked the day shift during that time; he informed all of the overnight security guards of Hogarth’s request. In December, 2007, a second similarly offensive note was left on Valente’s desk, again seeking a pair of her underpants and apologizing to her if the first note had given her offense. An investigation led by Michael Brown, Affinion’s human resources manager, was commenced to determine who was leaving these notes for Valente. Brown met with

Valente and took steps to protect her, including giving her a parking spot close to the building, providing her ingress and egress access through a side door, offering her an escort to her car, and instructing her to vary her routine. With Valente’s permission, Affinion installed a hidden camera in her office in late December, 2007, to ascertain who was leaving the notes.

The motion activated security camera began recording on December 28, 2007. It revealed that Veneri entered Valente’s office on multiple occasions. In the first instance, recorded December 31, 2007, Veneri is observed sitting in a chair near the door of Valente’s office. A recording from January 3, 2008, showed Veneri entering Valente’s office and rummaging through her desk drawer. Brown informed Rusterholz and Hogarth of the tapes’ contents; Securitas, however, was not informed at this time.

On January 6, 2008, the recording showed Veneri enter Valente’s office and masturbate into a cup on her desk. Upon reviewing the tape the following morning, Brown immediately went to Valente’s office and removed the cup before she arrived at work. Brown then contacted Securitas, informed it of the contents of the video recording, and instructed that Veneri should not return to the Affinion facility or have any contact with its employees. Subsequently, Brown informed Valente that he believed that he had identified the person who had left her the notes and that the individual would no longer be permitted on the Affinion premises.

Valente sued Veneri and Securitas for invasion of privacy, negligence, and negligent infliction of emotional distress; she also sued Securitas for negligent supervision and Veneri for intentional infliction of emotional distress and battery. Thereafter, Securitas filed a three count apportionment and third party complaint in which it sought apportionment and common-law and contractual indemnification from Affinion.2 In its claim for common-law indemnification, Securitas alleged that Affinion’s negligence was the ‘‘direct and immediate cause of [Valente’s] losses,’’ that ‘‘Affinion has control over the situation that caused [Valente’s] alleged losses, to the exclusion of Securitas,’’ and that ‘‘Securitas had no reason to know of or anticipate that Affinion would be negligent, and reasonably relied upon Affinion not to be negligent.’’ In its claim for contractual indemnification , Securitas alleged that it was entitled to indemnification by Affinion, pursuant to the indemnification clause contained in the guard services master agreement entered into by Affinion and Securitas’ corporate predecessor. The relevant provision in that agreement provides: ‘‘[Affinion] shall indemnify, defend, and hold harmless [Securitas] from and against any and all losses, claims, damages, expenses, fees, settlements, penalties and attorneys’ fees arising out of or resulting from any third party’s claim relating to the gross negligence or willful misconduct by [Affinion].’’

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Valente v. Securitas Security Services, USA, Inc., (Colo. Ct. App. 2014).

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